NETGEAR Genie User Reviews

What users say

Top reviews

App has been silently disabled

Netgear tells you to install the new Nighthawk app despite it not supporting older routers. They have silently disabled this app and present this as a login error when trying to use it.

Horrible customer service

Bad app and much worse customer service. Would give 0 stars if that was an option. Stay away!

stopped working

stopped connecting to netgear router useless product making old routers unsupported forcing people to buy new, even though so many people have the old ones

Bonjour

Bonjour?
127.0.0.1

Doesn’t switch to.landscape mode.

Doesn’t switch to.landscape mode.

Did what I needed!

I just installed this app to manage an older Netgear model WNDR3400v3. I was able to login (when I found the password that I had changed it to, from “password”) and remove the guest access from both speed levels. Worked great! Do not really need anything else since it is just me and I am not into gaming. 😁
Show more

USELESS!

Completely useless…does not work. 40 minutes of my life wasted on this garbage.

Really needs a WPS button

The only reason I downloaded this app was so I could do WPS from my phone instead of physically using the router button. This is possible to do on the local router webpage 192.168.1.1, but not on this app for some reason.

Local Network Map

Loading the local network map is a hit or miss.

Doesnt work

This apps a scam dont even download it at all

Can’t sign in

Had the green version on my computer and it got deleted. This version doesn’t allow me to log in. I refuse to use nighthawk because it forces you to download there money maker subscription. Asus has free security. See ya netgear. Update app so it can find my router. It doesn’t show my router, even though my phone is connected to it.
Show more

Worst

This app has to be the worse it’s slow at loading , and it’s disconnects , takes forever too connect a device this app needs some work

Garbage

Garbage app wouldn’t even let me create an account! Garbage 3.0 is a better name for this app.

Connection

The app keeps telling me to make sure my router is connected to wifi when I'm using the app on my home wifi.

Portrait Mode Only - unusable on tablets

This comes up sideways and there’s no changing it. If you use a tablet with a keyboard, this app is absolutely unusable.

doesn’t work most of the time

.

Password requirements

Please change password requirements or fix the password issue. I tried 10 different password and none of them accepted

Why is this still here

Netgear ended support for this app. Why is this app still on the App Store? It won’t work with any current routers. Don’t installed us.

Love the router, hate the app

Don’t waste your time trying to set up remote access. And be ready to spend most of the time changing passwords.

Useless

Over half of the features in this app are “Not available on this router” when I access this app. The app is just taking up space and is useless.