NETGEAR Nighthawk User Reviews

Customer Experience

Positive experience29.4% of reviews
Neutral6.6% of reviews
Negative experience64.0% of reviews

~ Based on 1,286 written reviews from the US App Store.

What users say

Is NETGEAR Nighthawk Safe?

NETGEAR Nighthawk - WiFi App appears safe based on user ratings. AppsHunter Safety Score for NETGEAR Nighthawk is 94/100.

This assessment is based on 705,599 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.7% of ratings point to a safe experience
2.9% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 705,599 App Store ratings for NETGEAR Nighthawk.

Is NETGEAR Nighthawk Legit?

NETGEAR Nighthawk - WiFi App appears to be a legitimate app. AppsHunter Legitimacy Score for NETGEAR Nighthawk is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

M3 WiFi

Garbage. Doesn’t support the M3

No control

Is the router too old to use?
No login to admin available

Nice interface

Amazing easy to
Setup customer friendly 100%

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Great device but terrible app

I downloaded this app many years ago and the manage devices never worked. Decided to give it another chance hoping the many updates over the years would have fix it but NO.

HAWK🤩🤩🤩

LOVE IT🌈💛🌈

Amazing quality and speed

Could not be happier with the results, setup took maybe 10 minutes and wow so far it has impressed

Netgear Nighthawk

Best Router

Unable to turn of my kids room WiFi using the app

Issue started 3 months after having the cax30 nighthawk modem router combo . The app worked fine but then all the sudden when I try to turn off a WiFi for a certain device it just gives me a timeout .. it’s been going on for Months now..

Horrible app

Doesn’t work

Always Protected

NETGEAR Nighthawk is very reliable!

Why the corporate account?

I just want an app I can connect directly to my Netgear router while on network. This app forces you to create a corporate account. Lame. I just add a bookmark to my home screen to open up my router’s configuration console.

Bad Features

App wont let me disable smart parental control and is always failing to show devices connected.

Parental Control App Slow to Open and Start Sessions

I’ve mentioned this to Support many times, but the Parental Control app really needs improvement when it comes to performance. The app is very slow to open and start sessions, and sometimes it can take several minutes just to reload.

For example, if I try to resume a blocked device, it can take more than 5 minutes before the session actually starts. The app often just keeps showing the spinning loading circle.

I’m using a 2 Gbps fiber connection, so this does not appear to be an issue with my internet speed. I also notice the same problem when using LTE or when I’m away from home—the app can take around 5 minutes just to load.

Compared with the ASUS Router app, resuming a session is much faster and more responsive. I hope the development team can look into the app’s performance, loading time, and session response time. This is especially important because parental controls need to respond quickly when we need to pause or resume a device.
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Clear concise directions for setup

Very easy and well designed app to setup a replacement router.

Quick, clear, and easily customizable to allow devices to find the new router instead of its out of the box name.

This app is pure misery

The amount of time it takes to make an account and log in is unbearable and they give you no way to verify your email on the app so you have to use the website, Then, they don’t send you the freaking email 5 times and then you try again and it does send you the email it says “this verification is no longer valid please use the newest email we just sent you” But they don’t send you one, so you try to get another and then they limit you on how many times you freaking can, but the setup is easy so. 2 stars
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Does not work on IOS

8/27/2026 App refuses to setup on IPhone devices cannot get past the admin password screen regardless of what I do, was able to login flawlessly on my moms Android and have to use the app on her phone which is inconvenient.

App Sucks lately

It will not log in or connect to the router half the time. It has become a daily occurrence that it is saying it cannot connect to my router.

Excellent

Highly recommend. Once setup which required the help of my internet provider then the Netgear tech team which I must say all were brilliant and patient, the Nighthawk has been working brilliantly.

Upgraded to new NETGEAR

So easy! Thanks!