NETGEAR Nighthawk User Reviews

Customer Experience

Positive experience29.0% of reviews
Neutral6.4% of reviews
Negative experience64.6% of reviews

~ Based on 1,242 written reviews from the US App Store.

What users say

Is NETGEAR Nighthawk Safe?

NETGEAR Nighthawk - WiFi App appears safe based on user ratings. AppsHunter Safety Score for NETGEAR Nighthawk is 94/100.

This assessment is based on 703,090 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.7% of ratings point to a safe experience
2.9% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 703,090 App Store ratings for NETGEAR Nighthawk.

Is NETGEAR Nighthawk Legit?

NETGEAR Nighthawk - WiFi App appears to be a legitimate app. AppsHunter Legitimacy Score for NETGEAR Nighthawk is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Annoying Ads & Updates

I don’t need an ad for a new router every time I open your app. I already liked your product enough to buy it once. Also, I want to know the improvements I’m getting when I update the firmware. Where is the FAQ or software documentation?

Awesome Router

Haven’t figured out all the bells and whistles yet, but I’m loving this router

Speed

Excellent

Parental Controls

Router works well, but sadly the parental controls that I pay constantly stops working. Requiring a complete reboot, reset or complete factory reset of everything that takes sometime hours because the mesh satellites won't connect right away. It's extremely frustrating when you have a home full of young children and one of the features you were sold on was the ability to manage bed times or downtimes and the system just don't work and you can't do anything about it.
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Glitches out

It signs me out and I have to change my password every time then the armor security I paid for it and it says it’s expired. It makes me try to buy it again.

What a joke support is.

This app is a joke employing scare techniques for its own longevity. Say blocked rouge host or whatever on iOS but never names whatever’s it is cause it don’t work on iOS at all period the end. Don’t waste your money. Move on. No intentions of fixing this. Say it’s to be escalated then here we are six months into this with NO RESOLVE whatsoever or even any care or concern. Want all this info but am finding that netgear isn’t very organized and have absolutely NO CARE OR CONCERN. What a freaking joke and not s funny one either. Don’t get this product for iOS. IT DONT WORK!!!!!!!! Still nothing. Been told it’s going to get escalated but here we are still. Not working garbage in iOS but droid works. Pc works not on iOS and every so called update more doesn’t work. Just wish I could talk to someone who knows this product better than I do. Hasn’t happened yet.
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Ok

Sorry but the modem has gotten weaker and weaker overtime. Unable to maintain 20 devices. Streaming multiple devices (2) reduces from 4K to 720p. At one time this was a good product.
The modem manager is good the computer or mobile phone.

Nighthawk

Great

Apps useless

Had used desktop application and it suggests to use the Nighthawk app. Downloaded and tried to use it, glitchy-asks for credentials all the time. Slow to load, or load at all and then when it does as a similar review above only thing you can see is the devices. All other aspects are useless. If you try and modify settings it’s a coin toss if they take, better to use the desktop app.
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What timing

I’m currently looking to get technical help….

Useless trash

App is the worst app I’ve ever used. It constantly just spins saying loading. You can’t actually do anything in it

Just okay

We got a new router (still Netgear) RS130. When I got into the app I can’t access my parental controls..that option is no longer available in the app. It doesn’t show the “Home” option at all when I click on Device Manager. It’s just a black and green interface with a list of my connected devices now. I’m a bit frustrated as I paid for Netgear services after purchasing the router for support. Am I missing something? Please help!
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Very weird experience

First it connected to my router and told me that it’s not supported, and I need Orbi app even though I have Nighthawk router. Orbi also told me it’s not supported. Second attempt got the router set up, and showed all connected devices. However, on other loads it shows 0 connected devices while I do see all of them when I login to web interface. So now I can’t manage devices from the app. Specifically I can’t pause internet on specific devices.
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I can’t log in anymore

What did you do to this app? No matter what I do, I cannot login to this app. I have reset my password, uninstalled & reinstalled the app several times, rebooted my phone. Nothing. This app is useless if I can’t get into it.

Mesh works great. App is lacking.

I’ve had the system for 3 years and have had minimal problems. It has work better then the Linksys I had previously. But the app is slow, has a hard time connecting, not user friendly and missing some useful functionality.

i am going to crash out

the frustration this thing gives me man

Solved the Problem

This Nether Nighthawk extender was simple and easy to install, get up running, with excellent Wi-Fi speeds. The WiFi App walked me through this process without issues.

Works

Works like its supposed to

Garbage App

This app is not worth your time using to
manage your internet. Just stick to the web browser, it’ll save you a lot of headaches. Absolute garbage app. Router is fine. Terrible app. Each update just ruins its functionality even further. It actually used to work properly years ago, then it stopped and so I stoped using this garbage app.
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Netgear is garbage

Your products, customer service, and connection are all garbage. You’re bad and you should feel bad.