NETGEAR Orbi User Reviews

Customer Experience

Positive experience34.9% of reviews
Neutral9.9% of reviews
Negative experience55.1% of reviews

~ Based on 1,108 written reviews from the US App Store.

What users say

Is NETGEAR Orbi Safe?

NETGEAR Orbi - WiFi System App appears safe based on user ratings. AppsHunter Safety Score for NETGEAR Orbi is 94/100.

This assessment is based on 352,064 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
2.7% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 352,064 App Store ratings for NETGEAR Orbi.

Is NETGEAR Orbi Legit?

NETGEAR Orbi - WiFi System App appears to be a legitimate app. AppsHunter Legitimacy Score for NETGEAR Orbi is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

4000 sq ft home

Base Station and three satellites connected to AT&T fiber. Currently have 52 devices connected. Multiple iPhones, iPads, security cameras, video doorbells, apple home kit, and 4 TVs. ORBI makes it all work.

Perfect

I have had very stable internet even through the COVID years. Thinking about upgrading soon to the newer technology netgear offers

Speed test often fails

The recent updates have ruined the speed test function. It often fails and sometimes says it can’t find the router.

Buy Unifi over Orbi; Ads inside this App

Purchase Unifi products instead. I’ve paid hundreds of dollars to Netgear for the Orbi devices, yet when I launch the app, I’m getting advertisements for their stupid Armor software. What nonsense!! Those ads do NOT serve the customer, just the manufacturer to sell more instead of excelling at what was already sold.
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New 770 routers really suck

Set up of the routers is not as good as on the 670 routers. Everything was very difficult. The IP address settings were incorrect, and the satellites are not taking the highest SSRI of the devices to them. Everything still connected to the main router, which is farther away than the satellites.

Works great on frontier

Orby works great on Wi-Fi and Frontier’s router system

Very unpleased with the coverage

I purchased three of them !! On a 5200 squ home and it still has miserable coverage and the technical support fellow knew nothing e cost taking me down standard questions which lead to “move them around” not worth the $3000 invested at all.

Orbi

Terrible waste of $700

Orbi App

I keep having to reboot the hardware. The App is OK but not great

Good but could be better

More features would be nice with the app

Antiquated system

Slow and finicky. Speed never seems to align with test results

How do I configure my router?

I want to configure my router the way I want but cannot find information on how to access the settings, just lots of automated configuration that does nit set it up the way I want.

Is there a manual available somewhere?

Satisfied

Fills my needs efficiently.

Outstanding Performance

Night and Day difference in performance

No advanced settings link

Per gear, Orbi advanced settings, required in order to proceed with Guest network and new channel
But it doesn’t exist on the app, and the website says goes it says

Upgrade to Orbi 770 is a big Downgrade

My Orbi AC3000 was great but being retired. NETGEAR provided a decent discount to buy the Orbi 770 which was great. But I’ve had terrible internet issues since switching. My Xfinity Internet is consistently available 2GB plus but the Orbi 770 is not effectively distributing WiFi like it used to. Devices are not effectively moving between the base unit and the satellites. I’m very dissatisfied with this supposed upgrade. Looking to return and get a refund…
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Fantastic

So far my new Orbi has been awesome! Easy setup! Outstanding!

Internet based auth is insane

If your connection is not working or is intermittent, then the app won't let you in. Genius stuff. My Orbi is now EoL and the software is enough to make me not buy Netgear again as it's replacement.

But the reviews were so good..

Consistently drops, connects me to wrong satellite for no reason, bought extra satellites, still have same problems. Spent a ton of money on this system, pretty disappointed.

Intermittent service

These satellites go out frequently and don’t hold a consistent service