NETGEAR Orbi User Reviews

Customer Experience

Positive experience34.8% of reviews
Neutral9.6% of reviews
Negative experience55.5% of reviews

~ Based on 1,079 written reviews from the US App Store.

What users say

Is NETGEAR Orbi Safe?

NETGEAR Orbi - WiFi System App appears safe based on user ratings. AppsHunter Safety Score for NETGEAR Orbi is 94/100.

This assessment is based on 350,759 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
2.7% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 350,759 App Store ratings for NETGEAR Orbi.

Is NETGEAR Orbi Legit?

NETGEAR Orbi - WiFi System App appears to be a legitimate app. AppsHunter Legitimacy Score for NETGEAR Orbi is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The parent control feature is buggy

Loses the ability to block in block devices. Annoying

Netgear Orbi Wifi

Great WiFi connection and long distance no issues with the mesh wifi.

Not what I was hoping for

Upgrading from an old Orbi, I was hoping this would unlock my full fiver speed over WiFi, took over 3 hours to get setup and re-connect all my devices all over the house and the WiFi speed is not really any better than before and half what it should be. I am actually fuming!!! Thinking about sending it back as it’s not cheap 🤬
Show more

VERY disappointed

Nothing but trouble, spent way too much money “upgrading” my system and it is slow, constant disconnects and issues. Absolute trash

A++++

A++++

Assigning and Labeling is Difficult

The orbi app tries to guess at what kind of device something is, and in doing so, often gets it wrong and makes it difficult to identify what the device actually is. It also fails to assign devices to a group at time for no apparent reason. I’d much rather do this kind of setup on a computer, but there doesn’t seem to be an option for that. It has potential, but it’s very unpolished from a user experience standpoint.
Show more

Very very few updates functionality just OK. Dark mode, please!!!

functionality is OK most of the time, but however since I’ve owned my Orbi mesh router for the last 4 years, there has only two firmware updates and no updates for this app that I’ve seen,and if you’re actually taking the time to read this developer, please create a DARK MODE PLEASE !!!!White mode is all washed out and it makes it very difficult to see the screen get with the times developer and update it finally once and for all and create a DARK MODE Please!!!!!
Show more

Definite no

This took numerous tries to install. It worked for 3 days before the WiFi network just disappeared and all our devices showed as offline, meanwhile the Orbi system shows everything is A-ok. Definitely not a system I’d buy again.

Armor Security

Dear Netgear, please fix notifications. Change it so it only notifies when issues are found, not when scans find “no issues”. What a nuisance.

Wow

Easy fast setup, great connectivity, highly recommend this product. 3 satellite system works seamlessly.

Almost good

Great until I had to reset the router after wifi keeped dropping out randomly and would connect back onto devices

Unreliable

Will work very fast 1,250 Mbps but then drops to 50 Mbps. Connectivity from the Orbi to my service provider is always over 2,200 Mbps.

amazing connection!

i love when my wifi is all lubricated

Oh my… wickedly sweet

It was time to upgrade and I decided to drive the Cadillac. The Netgear Orbi 970 exceeded my expectations. More of a Ferrari! I couldn’t be more pleased. Clean set up; quick and intuitive interphase; simply brilliant. Don’t wait… go get yours now!

Amazing Mesh System

The easiest mesh system I have ever setup! So far I am extremely happy with the system. Only wish it was a bit easier to setup an IoT network.

New system 870

Great product easily set it up. I have had a number of Orbi systems. and they all have been very very good. I upgraded to the 870 for the new Wi-Fi six speed and the RB I had was about five years old and it was time to upgrade.

Devices not showing

Half of the time, there are no devices shown in the parental controls. The devices are there, and connected, but nothing shows in any of the profiles. They will reappear after refreshing and closing the app several times. Other than that, very good app.

User

I feel extremely safe with my NETGEAR Orbi system.

Sporadic

Worked when installed by tech for one day. Reset multiple times. Still not showing as working.

More!

Need better indexed logging and a way to truly control and segment bandwidth.