NetSuite Workforce Management User Reviews

Customer Experience

Positive experience17.6% of reviews
Neutral2.0% of reviews
Negative experience80.4% of reviews

~ Based on 51 written reviews from the US App Store.

Is NetSuite Workforce Management Safe?

Not enough ratings yet to assess NetSuite Workforce Management.

Is NetSuite Workforce Management Legit?

NetSuite Workforce Management appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NetSuite Workforce Management is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Location never works!

The location never works, won’t ever show if you’re at location before checking you in! And always says away from location no matter where you are! Worst design, please just have an accurate location system that actually communicates the correct location on the app. Not to mention how often it crashes and logs you out for no reason. Incredibly flawed system
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Horrible App

Absolutely atrocious. No bueno mi amigo.

Bugs are everywhere

Super buggy

Awful development

A team of freshman CPSC majors could develop a better functioning and working app. Basic functions like clocking in and out don’t work properly. App is a dumpster fire

This is the worst app EVER

laggy. slow. spams hundreds of notifications for open shifts. clocks me out randomly. changes my schedule randomly by an hour. it’s the worst.

Horrible all the way around

Doesn’t show when you clocked in
No running tally of hours worked for the week to see how close you might be for OT. The only way to see is if management goes through and approves your timesheets daily.
No way to see what other employees might be working unless you’re a manager (this is problematic if you’re something like order fulfillment and you need to talk to a salesperson about the order but can’t see if they are here)

In 20 years of using different time management software, this one is the worst. It has a few features we were sold on (such as direct integration with Netsuite) and we ended up not asking if it has Basic Functionality like who’s here, when did they get here, and how many hours they worked without intensive timesheet management on the back end.

When asked about when we might see the basic timesheet functionality we were told “maybe 6 months, but I wouldn’t take it to the bank”

No web based ability to login. Only iOS or android apps. Do yourself a favor and keep looking for something else
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Excellent

Even though it might take a bit of time to first set up, it is great and is more convenient to check this app then emails

Disgusting disaster

App is constantly crashing does not load properly does not pick up proper location, I’m constantly having to delete and reinstall the app to see if I can get it to work. Do not use this app ever.

The most bugged out app ever

Do not use this for your business. The app logs you out randomly and takes 30 seconds of loading to do anything at all.

The app won’t let you accept your hours that you worked and because you haven’t accepted the shifts you won’t be able to clock into your shift.

The worst app I’ve ever used for any scheduling and every coworker of mine has said the same thing. Run away from using this for anything at all if you want your business to run smooth.
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Geo tagging

You have to improve this!!! You know sometime even google map doesn’t work. When you inside the building the location might not be accurate, it might shown that you are on the street. Really have to consider this and fix the problem! (Even just make a function of take a real time photo?) punch out punch in sometimes doesn’t work and the whole page went blank + I’m on the newest version!!!! I even re-download the app again. This is so frustrated
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Slow and Laggy

This is the most bugged out app I have ever used. Do not use this for your business, you can find something way better. You will be waiting 30 seconds + to do anything…fix this app and act like y’all care!

Froze and all staff schedule is showing

The apps always stop and froze when you open it. Also I suggest if you can make that only the specific crew must see his own schedule not ALL the other crew schedule because it creates comparisons of hours and if they don’t like the other crew with them on the shift they tend to call sicky or not show up. Just a recommendation.
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Thinks it can tell me what to do

Tried to tell me when to work and for how long like it owns me 😡

Rubbish

App constantly crashes and you have e to delete and reload

Disappointed

This is the app my work loads our shifts on to. Irritatingly I have to delete and reload it every time I try to use it. Once it’s on it’s easy enough to use but the ‘start up’ is a right royal pain pretty much every time. Can’t wait for my employer to switch to another way of roster communication.

Worst sign in app

The amount of times this app has crashed at important times is awful. Seriously, don’t set me into a panic because I can’t check if I’m opening the venue or not? Or whether the roster adjustment affects me? Just ridiculous.

Im now back to recording my own time sheets manually as it’s a lot more accurate than this, and I can actually see what hours I’ve worked. Whereas I cannot on the app. I have no idea if I’m paid correctly for my hours, because I cannot cross reference. And don’t say I can check on a computer, a place that you record hours of work and relates to pay should be easily accessible to all at any time.

Why must I also have computer access to input leave/availability? That seems illogical that I can’t use my phone to access key options. And even on a computer it’s a mess.

12 years of hospitality and this is HANDS DOWN the worst sign in app ever. Give me back my pen and paper because this app gives me anxiety and anger issues.
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this is trash

always logging you out and constantly refreshes in the middle of trying to clock in

will also spam me with up to 50 or 60 notifications for every possible shift available

needs to be rebuilt from the ground up

Response from developer

Hi there, our team would love to hear from you and grab some further information about your experience so we can sort out any the issues you're seeing! Please send an email to support@adiinsights.com so we can get in touch directly. Thank you.

Unreal

Literally so bad. Lol.

Response from developer

Hi there, our team would love to hear from you and grab some further information about your experience so we can sort out any the issues you're seeing! Please send an email to support@adiinsights.com so we can get in touch directly. Thank you.

IOS

Away something issue with loading

Complete new update needed

App keeps freezing I can’t do anything I have to my boss clock me out because it won’t let me, I really think this app needs a complete update fix

Response from developer

Hi there, our team would love to hear from you and grab some more information about your issue so we can get this fixed for you! Please send an email to support@adiinsights.com so we can get in touch directly. Thank you.