Unusable
Can’t even log into the app. When I try to enter my number it keeps saying “you do not have permission to access this app” even though it is exactly the same number I gave the valet, so I’m forced to keep my browser tab open and make sure I can request my car, otherwise I have to go back to the link sent by message everysingle time. Fix your app.
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Won’t Allow New Signups
SCENARIO: You park in a spot. You need to go about your day. You see you need to download this app in order to pay for the spot. Won’t accept a phone number or email despite saying that’s what you need to do to create an account and pay them (see other reviews saying the same thing).
QUESTION: do you stay parked and not pay? (RESULT: PMC gets paid by your ticket.) Do you drive somewhere else in town to park and use up critical time or keep spending time trying to get an app to work? (RESULT: PMC keeps getting paid anyways by parking lot owner and techs don’t have to do any work, but parking lot looses a parking client (me) while PMC still collects a check from them regardless.)
UNFAVORABLE SOLUTION: never park in that lot and find a lot run by a different app client elsewhere. RESULT: more time wasted on my end and parking lot owner loses what would have been a regular client, yet PMC continues to get a service fee from them and doesn’t have to use any of it to get a tech to fix onboarding. RESULT: PMC owner can keep floating on his yacht with endless passive cash flow while society slowly erodes across the realm.
QUESTION: do you stay parked and not pay? (RESULT: PMC gets paid by your ticket.) Do you drive somewhere else in town to park and use up critical time or keep spending time trying to get an app to work? (RESULT: PMC keeps getting paid anyways by parking lot owner and techs don’t have to do any work, but parking lot looses a parking client (me) while PMC still collects a check from them regardless.)
UNFAVORABLE SOLUTION: never park in that lot and find a lot run by a different app client elsewhere. RESULT: more time wasted on my end and parking lot owner loses what would have been a regular client, yet PMC continues to get a service fee from them and doesn’t have to use any of it to get a tech to fix onboarding. RESULT: PMC owner can keep floating on his yacht with endless passive cash flow while society slowly erodes across the realm.
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Key scrubs
Update the key scrub app it’s messing things up way too much frequently.
I work for PMC & hate this app
It never saves vehicle damage surveys, takes ages to load if you try to take pictures for the VDS, and is a terrible app:) it also is not reliable when sending notifications that a guest requested their vehicle.
Key scanning
The key scanning barely works anymore, there should be a toggle for camera flash for better visibility for the scanning
