Horrible company
The app doesn’t work, they charge you a recurring subscription that you didn’t authorize and there’s no way to cancel because the app doesn’t work. They are scammers. Beware.
scam
they don’t tell you it’s an auto renew. they’ve been charging me every 3 months for over a year. it’s not easy to cancel the subscription. ridiculous scam company preying on people who want to better themselves.
Beyond bad business practice of continued charges
I want to echo what others have said about the bad business practices of this company. I thought I was done with them a year ago but nope they are back at it. Thankfully my bank tagged it as fraud and declined the charge.
I signed up when feeling vulnerable and wanting all the mental health help I could get. Every other app and online website accounts that have actually been useful (the content on this app is not unique) have very easy ways to cancel within the site or app.
If you are reading this, do not give them your $ info.
I signed up when feeling vulnerable and wanting all the mental health help I could get. Every other app and online website accounts that have actually been useful (the content on this app is not unique) have very easy ways to cancel within the site or app.
If you are reading this, do not give them your $ info.
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Stealth Auto Renew
Be warned- they set this up on purpose to be misleading. I bought a one month experience, but then a year later it was flipped into an annual membership and I was charged without warning. When I wrote to point this out and ask for a refund, I was given a copy of the terms and conditions and told too bad. There’s no way to cancel online. For a company that claims to care about mental health, this is very sketchy behavior. It’s also not industry standard. Bad form Neuro. Maybe take more of your own advice.
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Great ads but the app isn’t helpful- gives you a bunch of things to do unrelated to procrastination.
I decided to give them a try, and it took 10 days to get the app to work… so much wasted time! I don’t find the emails helpful at all and the app just gives you a bunch of things to do without addressing the issue I joined it for – procrastination. Plus, every time I wrote to cancel the subscription, I received a super short casual response that didn’t acknowledge my request. I’ll be really angry if they charge me again next month.
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