Neuromodus User Reviews

Neuromodus
Neuromodus
Abditus UAB

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Horrible company

The app doesn’t work, they charge you a recurring subscription that you didn’t authorize and there’s no way to cancel because the app doesn’t work. They are scammers. Beware.
OdodancerOdodancer

scam

they don’t tell you it’s an auto renew. they’ve been charging me every 3 months for over a year. it’s not easy to cancel the subscription. ridiculous scam company preying on people who want to better themselves.
mrover.mrover.

Beyond bad business practice of continued charges

I want to echo what others have said about the bad business practices of this company. I thought I was done with them a year ago but nope they are back at it. Thankfully my bank tagged it as fraud and declined the charge.

I signed up when feeling vulnerable and wanting all the mental health help I could get. Every other app and online website accounts that have actually been useful (the content on this app is not unique) have very easy ways to cancel within the site or app.

If you are reading this, do not give them your $ info.
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tamilgrothtamilgroth

Stealth Auto Renew

Be warned- they set this up on purpose to be misleading. I bought a one month experience, but then a year later it was flipped into an annual membership and I was charged without warning. When I wrote to point this out and ask for a refund, I was given a copy of the terms and conditions and told too bad. There’s no way to cancel online. For a company that claims to care about mental health, this is very sketchy behavior. It’s also not industry standard. Bad form Neuro. Maybe take more of your own advice.
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surviovor589surviovor589

Great ads but the app isn’t helpful- gives you a bunch of things to do unrelated to procrastination.

I decided to give them a try, and it took 10 days to get the app to work… so much wasted time! I don’t find the emails helpful at all and the app just gives you a bunch of things to do without addressing the issue I joined it for – procrastination. Plus, every time I wrote to cancel the subscription, I received a super short casual response that didn’t acknowledge my request. I’ll be really angry if they charge me again next month.
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MahwidianMahwidian

Lots of free sessions, no need to subscribe!

Even though a subscription unlocks a cascade of specialized meditation and mindfulness sessions, the Neuromodus app is fully functional without that. I’ve been enjoying the free sessions for about a year now, and decided to subscribe because I’m interested in longer and more involved meditation series. The programming here is well thought out and I like that there’s an option to choose a more traditionally feminine or masculine voice range for your guide/instructor. People respond differently, particularly if they’ve had trauma in their lives, and that Neuromodus recognizes this is refreshing. 10/10 would recommend for beginning and intermediate practitioners. Can’t speak for advanced folks because that’s not my level.
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Hoyt TaffreybbewxwilHoyt Taffreybbewxwil

Lots of free sessions, no need to subscribe!

Even though a subscription unlocks a cascade of specialized meditation and mindfulness sessions, the Neuromodus app is fully functional without that. I’ve been enjoying the free sessions for about a year now, and decided to subscribe because I’m interested in longer and more involved meditation series. The programming here is well thought out and I like that there’s an option to choose a more traditionally feminine or masculine voice range for your guide/instructor. People respond differently, particularly if they’ve had trauma in their lives, and that Neuromodus recognizes this is refreshing. 10/10 would recommend for beginning and intermediate practitioners. Can’t speak for advanced folks because that’s not my level.
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Ana CrocombexlucAna Crocombexluc

Scam!

Don’t sign up. No way to manage your account or cancel. No way to login. Definitely a scam.
Kbellep1118Kbellep1118

Response from developer

We're sorry to hear about your experience. To log in, please check your email; login information is typically sent there. If you wish to cancel, you can reach out to us through our social media channels or email at hello@neuromodus.com, and our support team will assist you in managing your account or cancellation. We're here to help and ensure you have a positive experience with Neuromodus.

Scam

They keep charging me even though I only signed up for 1 month. The app is only a white screen and I have no login to cancel my subscription. I’ve emailed several times with no avail.

Shame on you for scamming people who are trying to cope with burn out and trauma!
Moe JeniceMoe Jenice

Response from developer

We apologize for any inconvenience you've faced. Please check your email for login information. If you're unable to access your account or need assistance with your subscription, you can always contact us via email at hello@neuromodus.com or through our social media channels. Our support team is here to help resolve any issues and ensure a positive experience for you. We take your concerns seriously and want to make things right.

Scam of a company

Was charged fifty bucks and don’t remember signing up for any kind of paid subscription. Total scam.
Prime 226Prime 226

Response from developer

Please reach out to us via email at hello@neuromodus.com, and we will assist you in clarifying the situation and addressing your concerns. We value your feedback and want to ensure your experience with us is satisfactory.

Caution: Scam

Signed up and never got login information. Never prompted to download the app. All they do is send articles by email and ask you to make charts.

When canceling I found it didn’t have a login on the website. I had to setup an account from a link they sent to be able to cancel.
fischnquipsfischnquips

Response from developer

We deeply apologize for the issues you've encountered. It's genuinely disappointing when our users face difficulties. Your feedback is incredibly valuable to us as we strive to improve our services. We're here to assist you further. Please contact us at hello@neuromodus.com, and we will do our utmost to resolve the situation to your satisfaction. Thank you for your patience and understanding during this time.

False Advertising

False advertising, kind of a scam. This business is running an email subscription service, not a mobile app. They upsell pdfs that have errors or look to be made haphazardly from Pinterest or Canva.
happycontentmehappycontentme

Response from developer

We apologize for any confusion. We indeed have a mobile app where you can access all the content and features related to our program. If you encountered difficulties with the app or accessing your account, please reach out to our support team at hello@neuromodus.com, and we'll assist you in resolving any issues you may be experiencing. Thank you for your patience and understanding.

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