New Chessnut User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral20.0% of reviews
Negative experience30.0% of reviews

~ Based on 40 written reviews from the US App Store.

Is New Chessnut Safe?

New Chessnut - Elevate Play has mixed safety signals based on user ratings. AppsHunter Safety Score for New Chessnut is 67/100.

This assessment is based on 36 user ratings, with an App Store average of 3.3/5.

Safety Analysis

50.0% of ratings point to a safe experience
6.7% of ratings suggest some concerns
43.3% of ratings point to a risky experience

~ Based on 30 App Store ratings for New Chessnut.

Is New Chessnut Legit?

New Chessnut - Elevate Play appears legitimate, with a few gaps. AppsHunter Legitimacy Score for New Chessnut is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Needs improvement

Sync needs to be better, the pieces recognization is good but not really seamless. For move: Add auto connect, warning if pieces not recognized, if I delete the sync pieces it should actually delete it, support charging board also.

Love it

I have a chessnut move. Worth the price but the app would be so much better if it had a browser that could see chess boards. For example while Chessreps has an app they also have a website, if I could open the new chessnut app go to a browser and learn my openings on the physical board that would be a game changer. Definitely recommend buying the board. And the app is great
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Add local multiplayer

Multiplayer is called clock for anyone who is confused

Response from developer

The two-player face-to-face chess mode is now called Clock, and you can access it from the app's homepage.

The app does not work

Won’t allow me to play online games on lichess or bots on chess.com. Makes me wish I never bought the chessboard in the first place

Response from developer

Hello, we always take the program crash issue very seriously. We hope you can provide more information about the crash so that we can fix it. Thank you. You can send the detailed information to contact@chessnutech.com.

Latest update does not connect to WiFi

The latest update for firmware does not seem to sync. My chestnut move board worked fine and now it won’t connect to play chess.com games. The board moves will not sync to actual game board, but it works when you move on the app to the game board. Disappointing been messing with it for hours.

Very good but extremely buggy

I have a chestnut move and I’m using this app, overall it has many features and gameplay, but it is extremely buggy, such as, when I’m playing puzzles or using analysis, when I open the settings, it imediatly closes and when I’m using puzzles, the puzzle with switch to a different one after it has been chosen and then switches again to a dofferent one which I can solve
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Response from developer

This question is a bit vague. Please contact our customer service for more detailed information.

Fine app.

I have a Chessnut Pro board. Two things I’d like to see in the app are 1) A way to turn off all beeps. It beeps loud enough to wake the dead when saving a game or connecting and disconnecting from Bluetooth. I want to use it at my club but don’t want to hear a beep when I start a game or save one.

EDITED: Most recent update lets me silence the board completely. This makes it much better!

2) It would be nice to let us set up a position in the board editor. And to correct a position that is imported from the camera. For example if it use the editor and import a position from the camera and it makes a mistake, I can’t fix it. Would be nice to be able to choose and remove pieces like on lichess editor.
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Response from developer

1. A method to completely turn off the buzzer will be released in the next version. 2. Let me think about how to implement this feature.

App won’t let you sign up or use chess.com

Board is great (I have the move). But this app won’t let me sign up or play against chess.com opponents. The signup screen asks for a verification code but there is no prior step to even get a verification code. Totally broken.

Add local multiplayer

With the original app, I played chess with my grandson, but now I noticed that there is no longer the option to do that. Apart from that the app is good, but please add local multiplayer functionality as soon as you can.

Response from developer

The two-player face-to-face chess mode is now called Clock, and you can access it from the app's homepage.

Not a review but a question

How would I be able to buy chestnut VIP?

Very bad, doesn’t record all of game

Very unfortunate. 11 games played in our New Year’s Eve, on Chessnut go, and went to transfer to today via this, this app did not grab the full match of many games, it would just mid match. This is very unfortunate.

Response from developer

This issue will be optimized later.

Excellent App

Very good application!

Fine app.

I have a Chessnut Pro board. Two things I’d like to see in the app are 1) A way to turn off all beeps. It beeps loud enough to wake the dead when saving a game or connecting and disconnecting from Bluetooth. I want to use it at my club but don’t want to hear a beep when I start a game or save one.

EDITED: Most recent update lets me silence the board completely. This makes it much better!

2) It would be nice to let us set up a position in the board editor. And to correct a position that is imported from the camera. For example if it use the editor and import a position from the camera and it makes a mistake, I can’t fix it. Would be nice to be able to choose and remove pieces like on lichess editor.
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Response from developer

1. A method to completely turn off the buzzer will be released in the next version. 2. Let me think about how to implement this feature.

Difficult to use

Far more complicated to use than it should be.

Fine app.

I have a Chessnut Pro board. Two things I’d like to see in the app are 1) A way to turn off all beeps. It beeps loud enough to wake the dead when saving a game or connecting and disconnecting from Bluetooth. I want to use it at my club but don’t want to hear a beep when I start a game or save one.

2) It would be nice to let us set up a position in the board editor. And to correct a position that is imported from the camera. For example if it use the editor and import a position from the camera and it makes a mistake, I can’t fix it. Would be nice to be able to choose and remove pieces like on lichess editor.
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Response from developer

1. A method to completely turn off the buzzer will be released in the next version. 2. Let me think about how to implement this feature.

Buggy and unpolished

Really surprised that a $700 piece of hardware can have such poorly made software. This app is definitely half baked. Bluetooth connection often has to manually be connected. The voice recognition simply doesn’t work. Feels like an alpha version of an app coded in a week.

Good app needs some love

App works decently well but could be improved.

Response from developer

We will continue to update the app's features and experience.

Great but needs some polishing

The app mostly just works and pairs nicely with the Chessnut Air board. One star removed as the game review functionality cumbersome to use. Surprised by so many grammatical errors which knocks off another star for me.

PLEASE REALIZE this app’s interface Weakens the game experience…

iOS version is a Major improvement, however a GREAT IMPROVEMENT would have iPad game screen HIGHLIGHT the Opponent’s Last ‘From and To’ Squares!! AND I AM SERIOUS that this Detracts from the game experience!!!

Another SORE POINT is the BOARD COLOR ADJUSTMENT is poorly implemented. Another negative to game experience!
I do own the electronic Air computer chess board, however the interface weakens the total experience!

As a standalone chess on an iPad there are several FAR SUPERIOR chess apps with the Free SMALLFISH as my favorite. Chess Studio is another powerhouse app absolutely filled with overwhelming features!
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Does the job!

Full disclosure, I mainly used the app to connect the board, and then connect to chess.com. I haven’t used the features in the app itself much. Chess.com provides all the features I require. This app has adequate features on its own, comparable to lichess.