New Chessnut Reviews: Is It Legit?

Customer Experience

Positive experience44.7% of reviews
Neutral19.1% of reviews
Negative experience36.2% of reviews

~ Based on 47 written reviews from the US App Store.

Is New Chessnut Safe?

New Chessnut - Elevate Play has mixed safety signals based on user ratings. AppsHunter Safety Score for New Chessnut is 64/100.

This assessment is based on 45 user ratings, with an App Store average of 3.1/5.

Safety Analysis

50.0% of ratings point to a safe experience
6.7% of ratings suggest some concerns
43.3% of ratings point to a risky experience

~ Based on 30 App Store ratings for New Chessnut.

Is New Chessnut Legit?

New Chessnut - Elevate Play appears legitimate, with a few gaps. AppsHunter Legitimacy Score for New Chessnut is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dempsey42

How do I set up a position and play it on this new app?

Terrible Service from a Shady Company

Paid for a Chessnut Go, which included a 40 USD shipping and a 14 USD shipping insurance. One week after I paid, they emailed me saying they haven't shipped the product because they wanted another 120 USD extra for the shipping, and that is not tariff. I would still be responsible for any tariff that the customs charge. I refused to pay and requested a refund, which was the other option indicated by the email. Another week went by. No contact no refund.

Oh and I posted the same review on their website, and they instantly deleted it.
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Love the App & Evo

I have so much enjoyment being able to play career and bots from my iPhone or iPad.

I also have Chessnut Go & EVO boards. I appreciate my Career ELO transfers to the EVO from this app when logged in the same.

Such a poor design when AI dev is readily available

With LLM being readily available for dev, there is really no reason this app is so bad. Having to type in my SSID instead of scanning for WiFi on update. Being unable to connect my move to the internet. Baffling and honestly feels like a cash grab.

I paid $700 for a non moving robotic chess set

This POS arrived broken and your app is barely functional. Cool.

App ruins entire experience

Chessnut makes amazing boards, but the supporting software is atrocious. Im about to sell my board and move to chessup because of this. User experience on chessup is WAY better even though the board is too arcade like and plastic.

Needs improvement

Sync needs to be better, the pieces recognization is good but not really seamless. For move: Add auto connect, warning if pieces not recognized, if I delete the sync pieces it should actually delete it, support charging board also.

Wifi connection doesn’t work

Connecting to wifi doesn’t even work. Cannot update the board. You have to manually type in the name of the wifi, connecting through your phone or selectable menu might be better.

Love it

I have a chessnut move. Worth the price but the app would be so much better if it had a browser that could see chess boards. For example while Chessreps has an app they also have a website, if I could open the new chessnut app go to a browser and learn my openings on the physical board that would be a game changer. Definitely recommend buying the board. And the app is great
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Add local multiplayer

Multiplayer is called clock for anyone who is confused

The app does not work

Won’t allow me to play online games on lichess or bots on chess.com. Makes me wish I never bought the chessboard in the first place

Latest update does not connect to WiFi

The latest update for firmware does not seem to sync. My chestnut move board worked fine and now it won’t connect to play chess.com games. The board moves will not sync to actual game board, but it works when you move on the app to the game board. Disappointing been messing with it for hours.

Very good but extremely buggy

I have a chestnut move and I’m using this app, overall it has many features and gameplay, but it is extremely buggy, such as, when I’m playing puzzles or using analysis, when I open the settings, it imediatly closes and when I’m using puzzles, the puzzle with switch to a different one after it has been chosen and then switches again to a dofferent one which I can solve
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Fine app.

I have a Chessnut Pro board. Two things I’d like to see in the app are 1) A way to turn off all beeps. It beeps loud enough to wake the dead when saving a game or connecting and disconnecting from Bluetooth. I want to use it at my club but don’t want to hear a beep when I start a game or save one.

EDITED: Most recent update lets me silence the board completely. This makes it much better!

2) It would be nice to let us set up a position in the board editor. And to correct a position that is imported from the camera. For example if it use the editor and import a position from the camera and it makes a mistake, I can’t fix it. Would be nice to be able to choose and remove pieces like on lichess editor.
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App won’t let you sign up or use chess.com

Board is great (I have the move). But this app won’t let me sign up or play against chess.com opponents. The signup screen asks for a verification code but there is no prior step to even get a verification code. Totally broken.

Add local multiplayer

With the original app, I played chess with my grandson, but now I noticed that there is no longer the option to do that. Apart from that the app is good, but please add local multiplayer functionality as soon as you can.

Response from developer

The two-player face-to-face chess mode is now called Clock, and you can access it from the app's homepage.

Not a review but a question

How would I be able to buy chestnut VIP?

Very bad, doesn’t record all of game

Very unfortunate. 11 games played in our New Year’s Eve, on Chessnut go, and went to transfer to today via this, this app did not grab the full match of many games, it would just mid match. This is very unfortunate.

Excellent App

Very good application!

Fine app.

I have a Chessnut Pro board. Two things I’d like to see in the app are 1) A way to turn off all beeps. It beeps loud enough to wake the dead when saving a game or connecting and disconnecting from Bluetooth. I want to use it at my club but don’t want to hear a beep when I start a game or save one.

EDITED: Most recent update lets me silence the board completely. This makes it much better!

2) It would be nice to let us set up a position in the board editor. And to correct a position that is imported from the camera. For example if it use the editor and import a position from the camera and it makes a mistake, I can’t fix it. Would be nice to be able to choose and remove pieces like on lichess editor.
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Response from developer

1. A method to completely turn off the buzzer will be released in the next version. 2. Let me think about how to implement this feature.