NEW Credit Union Mobile App User Reviews

Customer Experience

Positive experience37.5% of reviews
Neutral18.8% of reviews
Negative experience43.8% of reviews

~ Based on 16 written reviews from the US App Store.

Is NEW Credit Union Mobile App Safe?

NEW Credit Union Mobile App appears safe based on user ratings. AppsHunter Safety Score for NEW Credit Union Mobile App is 91/100.

This assessment is based on 304 user ratings, with an App Store average of 4.6/5.

Safety Analysis

93.1% of ratings point to a safe experience
3.0% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 303 App Store ratings for NEW Credit Union Mobile App.

Is NEW Credit Union Mobile App Legit?

NEW Credit Union Mobile App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NEW Credit Union Mobile App is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is useless. Never works when you need it most

Rather frustrating. I’m to the point where I’m tempted to leave this credit union all together over this. Face recognition works for a week or two then goes back to requiring log ins. Then it can’t find your information which stops you and of course when you call the only person that can assist isn’t there. I’m all for small town businesses but I need better service than this.
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App won’t open

App won’t open! Opens for a second then closes Iphone user

NEW Mobile App

NEW mobile app is quick, easy and with me on the go. Local member service is great for any issues and password resets. Keeps me in the know with my money always with instant balance.

pretty good

great app, doesn’t work with ios16 unfortunately.

Not Compatible with IOS Update

Since IOS 16 the app crashes and hasn’t opened up yet. Very disappointing.

It’s a bank app

Nothing really too crazy about it. It’s not flashy by any means, quite simplistic (which isn’t a bad thing)

However, they did not prepare an update for the iOS 16.0 release and as such, renders this app useless for the time being.

Somebody definitely dropped the ball on this one somehow.

Crash with release of iOS16

iOS 16 was released on 9/12/22 is currently this app is not supported. Stay with version 15.7 until this app is updated. Called for support and had no information on when this would be corrected. Developers had the iOS 16 beta since July and obviously they done nothing to prepare for the September release.
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App crashes

Since iOS 16 came out yesterday the app crashes and doesn’t work

Works only for a few months 🤬

Why is it that your app works but only for a few months, then you have to delete the app and restart and put all information back in. ThAn a few months later, back to deleting the app and starting over again? This has been going on for about 1 1/2 to 2 years now ! This is ridiculous and unacceptable ! FIX THE BUGS !!!!!
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Great app

Works great

Awesome

Best bank ever, the people there are so friendly and helpful if you need it. The only bank I use and suggest everyone in the area use it too.

Mobile Banking

Most user friendly Banking App I have ever used, always stays updated & efficient.

Deposit

It takes to long for a photo of a check to clear If you do it on Thursday you have no money till Monday. Sometimes Tuesday. This is not good but other banks can do it in 24 hours.why is that

Great

Simple, easy to use.

It works

This app works great until it tells you error please try again fix the bugs and it's good to go!

Repeating security

I can't even log into the app to check anything. It just keeps repeating security questions over and over again.