Highly recommended
I'm an engineer rather than a scientist, however I really enjoy learning more about scientific advances and in particular physics. Nearly in my 7th decade, the more I learn the more I can see that I don't know. NS is my daily read of the latest on the app. I particularly appreciate the audio version of the magazine which I can enjoy while dog walking, driving, or other times when reading is impractical.
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Bug-filled monstrosity
This app only works when you are online. Downloading it and reading offline means that images are unavailable, the app freezes while trying to establish an internet connection, and the text frequently vanishes when you try to scroll. Most of these issues have been around for a long time but NS seem uninterested in fixing them.
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Irritating
Every time I leave reading some form of lockout occurs such that when I return I can continue reading the last page but have to go back to the start reopen and flick through the pages I have read to continue
Cancelling / pausing process
The process to cancel or pause a subscription is malicious. I need to pause for a year or so due to ‘life stuff’, and oh my: no you cannot do this through the app, try the website, oops no your subscriber number isn’t recognised for *reasons* try our help desk…
Could be more accessible
Times New Roman or similar fonts seems to be used in a lot of New Scientist articles which makes them much harder and more tiring to read if you’re dyslexic. The navigation isn’t very clear either (hard to find the same article again if you hadn’t finished reading it in one go, for example) but the article content is so interesting. It’s just a shame it’s not more user-friendly.
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