Cancelling / pausing process
The process to cancel or pause a subscription is malicious. I need to pause for a year or so due to ‘life stuff’, and oh my: no you cannot do this through the app, try the website, oops no your subscriber number isn’t recognised for *reasons* try our help desk…
Could be more accessible
Times New Roman or similar fonts seems to be used in a lot of New Scientist articles which makes them much harder and more tiring to read if you’re dyslexic. The navigation isn’t very clear either (hard to find the same article again if you hadn’t finished reading it in one go, for example) but the article content is so interesting. It’s just a shame it’s not more user-friendly.
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Impossible to use
I registered but my password didn’t work when I tried to sign in . Next I tried “forgot my password” and was instructed to go to my emails for a reset.
No email ever appeared. Tried several times but got nothing in any mailboxes including junk. Access is therefore impossible.
First saw on Facebook which said “free access” but I see there is a subscription to pay first? All very confusing so safer to buy the printed version
No email ever appeared. Tried several times but got nothing in any mailboxes including junk. Access is therefore impossible.
First saw on Facebook which said “free access” but I see there is a subscription to pay first? All very confusing so safer to buy the printed version
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A brain work out personally paced
A spoilt for choice range of articles to suit any specialists and to create a mouth watering, yet healthy buffet for people like me who jump around subject areas filling their heads with wonderful information that actually can be trusted. In this overwhelmingly biased information environment true information is as important, to an inquisitive mind, as water to the body.
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Dark mode needs work
I use this often at night and when in bed, so I’ve got it set to dark mode, but the very first ‘new scientist’ screen is so bright it makes my eyes water and wakes my wife up ! Also, although I appreciate they are trying to maximise content there are an awful lot of insubstantial articles, often citing dodgy Chinese universities and researchers. It’s widely known in academic circles that Chinese academics and Chinese academic institutions don’t align with accepted norms of practice and often don’t allow Western academics review or allow them to assess or critique their findings, so why should their work be so widely disseminated here ? Answer: to create more content ? Or is it just more CCP soft power at work and money changing hands ? Either way, it doesn’t exactly fill me with confidence.
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Well balanced source of information
It is refreshing to have a stable publication with balanced research and views.
Great app great articles
The best app I know for a magazine. Can easily download issues for public transport/flights. Audio reading of articles is genuinely much better than other app experiences. Very happy
Awesome
The articles, the overview, the audio option.. just great
Reach for the stars
I’d absolutely love to have it but it’s much too expensive on a pension
Time Bent
Journalism, where the time spent is more than replaced by the knowledge learnt. Soaps are the opposite
Great magazine
great magazine but the user interface could b improved
So pleased I subscribed
Endless articles on a sea of subjects. Professionally presented and digestible and trustworthy. Best mind expansion and best value app I can name. Much more than I was expecting. Far much more. Amazed I am.
Difficult accessing content
Despite having a subscription and being signed in on the app, when it comes to accessing content the app repeatedly asks me to subscribe! This still annoying to have to go back to initiating original subscription online for the app to work for a brief period.
A few glitches but much easier than reading on the website
Easy to download new issues and read with the option of enlarging the main text, but there are a few glitches sometimes. Useful links to follow when online but can also be read offline so good to read on holiday! Only problem is when you finish an article it goes back to the top of the list so you have to scroll down again to find the next one.
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Nice but no search function!!
I have not found a search function yet. How can I find the articles I vaguely remember reading but did not bookmark at the time because I did not know then that I’d want to refer back to them in future?
Needs variable text size
Great to have NS available online. But the text size is very small and is not configurable - please could this facility be added ?
If I Could Afford To
I buy occasional copies of New Scientist, to read on long journeys, etc. If I could afford to, I would subscribe but I am not convinced I would read the whole magazine every week. If anyone has a solution to my problem, I would be pleased to hear it.
Thanks.
Thanks.
Average citizen
Unfortunately I don’t have enough time to follow the NS regularly but it’s so nice to drop in when something catches my attention and I really appreciate the access to the magazine articles.
Unsubscribe
Not possible to unsubscribe from website or app as stated when originally subscribed. Contact phone number is non functional ( in UK) cannot re login to account as stating membership number does not match email so impossible to contact them . Going to call bank to cancel future subscription payment as it looks almost like a scam site . Or using scam practices.
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Cheerful read
A weekly collection of well curated short articles, that cheer me up while educating me. My favourite weekly read.