New York City Subway User Reviews

Customer Experience

Positive experience54.3% of reviews
Neutral5.7% of reviews
Negative experience40.0% of reviews

~ Based on 35 written reviews from the US App Store.

What users say

Is New York City Subway Safe?

New York City Subway appears safe based on user ratings. AppsHunter Safety Score for New York City Subway is 96/100.

This assessment is based on 3,987 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 3,987 App Store ratings for New York City Subway.

Is New York City Subway Legit?

New York City Subway appears to be a legitimate app. AppsHunter Legitimacy Score for New York City Subway is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great

Great

Terrible

Like crime in subway difficult to manage

Too many full screen ads

Full of ads

Fast

Fast

March 31,TH 2027

May 1,TH 2027

Transporte

Excelente servicio 👍

Doesn’t guide you

The problem with this app is that you already need to be an expert at knowing the NYC subway system in order to use it. But if you’re just standing on a random street corner and you want to know how to get from your current location to somewhere else, it won’t tell you where the nearest subway station is and it certainly won’t even tell you how to walk to the nearest subway station. It basically just shows you the subway lines, but trying to get to the subway or navigating the subway is up to you.
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Buen mapa

Bueno para guiarse

Good Idea, Poor Execution

Looked like it had a great map where you could select your station but it did not work. To make things worse, as I kept trying to work out the details an ad would pop up and disrupt the entire process. Id pay $5-$6 for a good app with an interactive map. This isn’t it.

Clear and super helpful! Highly highly recommended

Very impressive! Thanks!

It’s from New York

Nice app for New York

Très bonne application

L’application qu’il faut pour utiliser au mieux le métro de New York

Absolutely useless!

Used this app and it gave me a routing to change at a station where the line was not stopping at that particular day.

Excelente

Fácil, rápida y genial

Too many ads

Did not bother to use it. Ads too disturbing and intrusive.

Just OK - not recommended for detailed travel plans

This app is ok for general information but doesn’t account for weekend schedule variables or provide track closure and maintenance updates. We were rerouted several times for closure and construction not known by the app and wasted much of our time. Better to use an app that is updated since track closures and weekend changes will likely impact travel frequently.
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NYC Subway

Excellent app. Very satisfied with it. Just wish it was on google since I now use android.

Outdated

You’ll get lost on the bizarre directions it gives. Worst app ever.

Out of Date - Warning Travelers

I have used this map for years when I lived in Manhattan, but if you are checking it out now, 1.0.1 is out of date and the trains have moved. You will get lost.

Please fix this developers.

Thanks for the bug update. Can you update the train lines also?

It is clear everyone loves everything about this app, but the info hasn't been updated in five years. I notice a recent update to fix a bug, but the train lines need to be updated as well. The Q train stopped going to queens almost two years ago, and where is the W Train Line? This is still the only app I've ever paid for in the 11 years I've been using an iPhone. I would love to recommend it to people who ask me for directions or friends visiting the city, but the developers refuse to update the info. They must have something against being a successful app and making money, because this makes zero sense.
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