NewForm User Reviews

Customer Experience

Positive experience81.5% of reviews
Neutral5.4% of reviews
Negative experience13.1% of reviews

~ Based on 130 written reviews from the US App Store.

What users say

Is NewForm Safe?

NewForm: Recovery & Wellbeing appears safe based on user ratings. AppsHunter Safety Score for NewForm is 98/100.

This assessment is based on 10,691 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 10,691 App Store ratings for NewForm.

Is NewForm Legit?

NewForm: Recovery & Wellbeing appears to be a legitimate app. AppsHunter Legitimacy Score for NewForm is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing app for fitness lovers

I like this app a lot. Its full of fitness classes sober members can have access to for free. Some of the fitness classes are at luxury gyms with really amazing teachers. It's hard to believe this is free. They are very generous for donating these classes and there is zero barrier to entry. I would not be able to afford these classes right now so I really appreciate it! I'm finally able to return to a lifestyle I've been longing for and needing for so long but was kept out of for a few years due to financial barriers.
Show more

Best app i’ve ran into filled with honesty, compassionate and sincere people

Makes me feel loved and encouraged

Awesome, and Second to None

Am a new member. And there are So many cool activities online and in person to attend! Thank goodness for the Phoenix. Your organization, staff, and all who attend these events are Life Savers! Thank You!

Cool app idea

All of these concepts are like what I learned in rehab or therapy in an application.

Awesome Community!

This app has been a complete transformational success and I’ve never been so excited about sober commitment and company! Wellbeing is absolutely essential to the success of the experience you will have!

Thank you

I’m so grateful for all the volunteers and creators of the program. I’ve attended their events and have had an excellent experience. Thank you so much.

SOBRIETY-GOALS -SUCCESS!

I look forward to participating & being involved with
“The PHOENIX “. I am currently Sober & maintaining my Sobriety, I recently Successfully Graduated The NEW PHOENIX PROGRAM in PEORIA,AZ & I am Currently in The Mercy Center of Arizona Program, & housed in one of The Mercy Center Sober living homes & I am continuing to work on myself & Build myself up in a Sober, Positive way.I look forward to Continuing my Recovery with “The Phoenix “ 👽🌀🫆🎟️🎚️🙏💪 🫶💯😊
Show more

Recovery

Yes! New Form is a great app to start the Recovery journey !

Never knew this was available!

If you’re into wellness or trying new things, PLEASE download this app! There is so much in the community that gets looked over, so happy I found this!

Only for major cities

Seems to be only based in major cities like Los Angeles, Chicago, Detroit, Huston etc. if you live in any of those cities great for you! For the rest of us, don’t even bother downloading the app. Only a limited amount of virtual classes will be available. That sucks.

I’m a long time pheonix volunteer.

I have been a volunteer for the past three years with Phoenix and I absolutely love the community. The community has been a blessing for me but as much as I’ve tried I can’t get behind this app.

I have noticed members complaining about how the app isn’t easy to navigate, how they have trouble signing up for events now, how the app now is too similar in name to the cable network “free form “ and how much confusion there is between the Phoenix and NewForm.

For example: a newcomer comes in and asks where the NewForm members are not where are the Phoenix members are meeting up. I explain the best way I can but they are still confused.

As a volunteer I find switching back from “member“ to “ volunteer” is frustrating. I sometimes can’t even find members to add as participants in my events and it’s damn near impossible to find the place to get support or give feedback despite their being countless issues.

I find it harder to find actual events to attend thus I haven’t been going to events as much. Since the launch of the NewForm app I have only been to a handful of events while under the Phoenix app I would attend events all the time. With the events I have hosted before the app switch we would have 36 attendees every event and now it’s 10 if that.

I feel the new app is a cause of the lower attendance numbers. If I dislike using it as a volunteer how do the members feel without an easy way to voice their displeasure?

It’s hard to write this review as I do love the community and appreciate the people , the donors , the staff , and volunteers that make all of these amazing things possible but I feel like it would be a disservice if I gave a 5 star review to an app when it’s the community that is 5 stars and the app is a 2 at most .

I do not write this to be mean towards the developers of the app as I can only imagine how hard they’ve worked and I ask that these issues I addresses be acknowledged and not fall onto deaf ears.
Show more

Been in the Phoenix 2 years

Been going for 2 years to events and been a volunteer as well. Overall great app has helped me stay active. Occasionally slow especially when in areas with low service which can be difficult to check people in at hiking areas. My biggest wish list would be to add a waitlist for events so that as a volunteer I could add people to the listen and know the demand of an event if more people wanted to come
Show more

Improvements needed

New app is cluttered compared to the Phoenix app. I have all notifications turned off in the NewForm app’s settings yet I continue to get notifications about people on the Go Live functionality (I ended up disabling all notifications for NewForm via iOS settings..

Great Universal Interface! Love the new look!

Hey there! Just wanted to say I enjoy the interface. Very modern and appealing design. Keep up the good work! Love Thomas

Housing outreach navigator

67

If only

The app worked it would have been cool

Life changing!

Love this app - so many resources!

It helps me keep organized

I’ve had nothing but a good experience helps me keep track of my time. Gives me something tangible to look at.. I would recommend this 10 out of 10

Frozen

Can’t even get started. It’s frozen from the get-go.

Volleyball

Thoroughly enjoyed playing volleyball event in Bristol. So many people having a great time. And making great connections with like minded good people. I am truly thankful for this app.