No more prescriptions
Can’t send any prescriptions anymore because you can’t scroll once the acknowledgment comes up
Not what was promised
The program is less than what was promised. The kinks in the system coupled with the fact we have to purchase add on items for everything leaves us very disappointed. The cost for this is exuberant. The customer service is terrible and although I have reached out to management a few times , we simply do not get quality service.
Show more
Needs REAL updates
I cannot believe how outdated the word processor is. It needs a good grammar check. The Mac version constantly logs me out with me losing the current work. Needs REAL updates
More options
I would like to be able to use my mobile device that the iPad version.
The mobile version is very limiting to what I am able to do.
The mobile version is very limiting to what I am able to do.
PLEASE FIX UPDATE
Usually there’s a feature on here on the iPad where you can move the tab to the side. Now, you cannot! Which is ultimately really frustrating and I don’t understand why or how that is beneficial especially when working fast. PLEASE UPDATE THAT!
Don’t purchase this system
We have used this system for over 5 years now and it is problem after problem. EMA is the way to go. Nextech doesn’t compare.
Why isn’t facial recognition or fingerprint login available?
Need to fix this. Epic utilizes fingerprint or facial recognition login. Nextech app needs to modernize.
Unable to see scanned in documents
You are unable to see scanned in documents on the iPad.
Underwhelming
A one of the “premier” EMR solutions, and one of the most expensive, Nextech is clunky and disappointing. Huge obvious improvements (FaceID login) are left unaddressed for years while regular updates are rolled out to fix unnoticeable issues. I wonder if these updates are just for show. Clearly they are not prioritizing high yield items (for our practice at least). This is true for the app, and even more true for the desktop software our office uses which is about as cutting edge as WordPerfect, if you can remember that. I am glad to have a way to send in prescriptions electronically by phone. That function was actually outsourced to a third party (drfirst) and works pretty well. I am a physician and former programmer. I use this software daily, know its quirks fairly well after years of use, and it causes me daily pain, although that was also true of Epic and Cerner.
Show more
Mediocre
I came from a better app. The disappointing features:
1- no ability to add a new patient
2- no ability to make an appointment
3- no faceID
4- poor picture function
1- no ability to add a new patient
2- no ability to make an appointment
3- no faceID
4- poor picture function
No Face ID
Hard to believe that this app still doesn’t have Face ID! Clearly not a security issue since other EMRs (epic, etc) have no problem allowing it.
Not made for aesthetic surgery
The photo uploaded is terrible. The app itself does not have a robust photo management. We have it setup to work with Rx photo and its a disaster. Photo’s always upload with error if uploaded via camera. Photos taken from the phone and ipad sometimes do not even save. I have used it since 2016 and it was ok the first 2 years and since 2018 it gives me some error every day. Last month I was not able to see any if my patients photos for a full month. There is always and excuse and its escalated a higher tier person who can’t seem to fix it and keeps escalating to yet another higher up person who seem to be as clueless as the person before. Everything you ask the support, the answer is “that feature is a limitation of the platform. “
Do not fall into the low price trap. Don’t get me even started on their RX module m..absolutely bananas🤯😡🤬🤮
I have been looking at some alternatives.
Do not fall into the low price trap. Don’t get me even started on their RX module m..absolutely bananas🤯😡🤬🤮
I have been looking at some alternatives.
Show more
Biometric Login
For the love of Pete, add biometric access!!
Looks great, doesn’t work
Conceptually, the Nextech suite of products looks amazing. Unfortunately, nothing works. They have multiple different products, none of which integrate with one another. It is a disaster. I wish that someone had told me this before I purchased it and spent a year setting it up only to find that some major piece of functionality is not working every other day.
Show more
Ok but Needs Face ID, nextech slow to update
This app checks some of the boxes to access info on your mobile device. It signs you out very quickly and they have not implemented Face ID to sign back in, so it’s annoying to use.
I really appreciate being able to sign/send scripts while not in the office, that is the best feature. Second best is seeing your calendar.
Menu system is very clunky and rigid, so navigation is pretty poor.
The schedule is only accessible by swiping one week at a time, whereas any comparable app would also allow selecting a date from a calendar so you don’t have to swipe 52 times to see next year cases.
So… this app is useful but enjoyable to use.
I really appreciate being able to sign/send scripts while not in the office, that is the best feature. Second best is seeing your calendar.
Menu system is very clunky and rigid, so navigation is pretty poor.
The schedule is only accessible by swiping one week at a time, whereas any comparable app would also allow selecting a date from a calendar so you don’t have to swipe 52 times to see next year cases.
So… this app is useful but enjoyable to use.
Show more
Need FaceID
Need the ability to use faceID to open app.
Missing important options
There really needs to be a way to add to the schedule or edit existing appts.
Find a better choice
Very expensive
Have used since 2003
Now looking for a better alternative
Not getting any better and switching to the recommended cloud is a cluster
Emr check list is not current
Ice 10 is not current and cpt codes are not current
Have used since 2003
Now looking for a better alternative
Not getting any better and switching to the recommended cloud is a cluster
Emr check list is not current
Ice 10 is not current and cpt codes are not current
Could be so much better, but can send Rx’s remotely
I appreciate that I can send Rx’s from the app, but aside from that and being able to check the schedule, this interface is quite lacking. At the very least, I should be able to schedule appointments. That’s extremely frustrating because I will get caught with the appointment slot I wanted for a patient taken before I get into the office. If that feature gets implemented, this would be 4 stars, maybe even 5.
Show more
The Worst
My office started using this system a month ago and it is a nightmare.
