Lack of responsiveness
I had reached out several times over a two month period attempting to reset password. The team was non- responsive.
AAlex200hi
Pictures Have Pink Tint
I just bought the latest iPad Pro with an M5 processor. I use iPads to take pictures of my patients, a vital component of my MedSpa, and I noticed that it made each patient appear as if they had rosacea because it added a pink tint to every photo. When I tried taking photos in the iPad’s Apple camera, this tint did not appear; the tint only appears when I take photos through RxPhoto. I tried taking photos through RxPhoto in different rooms, with different lights, and with different people, and for every situation, there was the same result - even patients with more yellow skin tones began appearing pink. I do not know how to resolve this issue, as I have already adjusted my iPad’s camera settings and spoke with customer support twice, and the issue persists. I may be left adjusting the white balance setting in the app for every patient every time I take a photo. It is frustrating to finally have such incredible technology with crisp, clear images, only for the app to discolor them.
Show more
EEveryoneHasRosacea
2 platforms. Freezes, pic quality-
I have the new Essentials platform moved from Pro and this is not very streamlined. You need 2 different apps/programs to run half of what PatientPro the old school on did. Not to mention charting constantly freezing when attempting to upload attachments of check off things too quickly.
NNurseBetty1960
New version making it freeze
After 8.1 upgrade app is freezing almost every time we use
Cclarity999
Best photo tool on the market
Has been a game changer for taking consistent photos across the team at our med spa.
LLllbeacon
