App Performance Needs Significant Improvement
I would like to share my feedback regarding the app experience. Unfortunately, I have been facing frequent issues while using the app. Whenever I try to complete any update or process, the app sometimes crashes unexpectedly. Additionally, after completing steps like OTP verification, I often receive an error message saying “Something went wrong, please try again later.”
Because of these repeated errors, I have to attempt the same process multiple times, and it becomes very frustrating. Currently, I am trying to update my mobile number, but the app crashes at the final step despite several attempts.
Considering that this app is used for important customer-related services, I request the team to improve its stability, performance, and error handling. A smoother and more reliable experience would greatly help users.
I hope the team takes this feedback seriously and works on improving the app. Thank you.
Because of these repeated errors, I have to attempt the same process multiple times, and it becomes very frustrating. Currently, I am trying to update my mobile number, but the app crashes at the final step despite several attempts.
Considering that this app is used for important customer-related services, I request the team to improve its stability, performance, and error handling. A smoother and more reliable experience would greatly help users.
I hope the team takes this feedback seriously and works on improving the app. Thank you.
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Useless App – Nothing Works Properly
First of all, the OTP system is a joke—either it doesn’t arrive or comes so late that the session expires. Even if you somehow manage to log in, the app is extremely slow, laggy, and crashes frequently.
Basic features like checking RC or DL details fail randomly, show errors, or keep loading forever. Sometimes the app just logs you out for no reason. It feels like there’s zero backend stability.
For an app that’s supposed to provide important legal documents digitally, this level of performance is unacceptable. Instead of making things easier, it wastes time and tests patience.
Clearly, there’s been poor development and even worse maintenance. Until serious fixes are made, this app is completely unreliable and not worth depending on.
Basic features like checking RC or DL details fail randomly, show errors, or keep loading forever. Sometimes the app just logs you out for no reason. It feels like there’s zero backend stability.
For an app that’s supposed to provide important legal documents digitally, this level of performance is unacceptable. Instead of making things easier, it wastes time and tests patience.
Clearly, there’s been poor development and even worse maintenance. Until serious fixes are made, this app is completely unreliable and not worth depending on.
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Incompetent Developers - Endless Login Loop Disaster
This app is fundamentally broken at a basic functionality level. The MPIN expiry and reset flow is completely unusable. Every time I try to reset my MPIN, I enter a new PIN, verify with OTP, and instead of completing the process, I get a “session timeout” error. It then throws me back to the login screen, forcing me into an endless loop where I can neither reset my MPIN nor log in.
This is not a minor bug—this is a complete blocker that makes the app unusable. Something as critical as authentication should be the most stable part of any application, yet this fails repeatedly. It clearly shows a lack of proper testing and poor handling of session management.
Fix your basic logic before releasing updates. Right now, the app fails at the most essential function.
This is not a minor bug—this is a complete blocker that makes the app unusable. Something as critical as authentication should be the most stable part of any application, yet this fails repeatedly. It clearly shows a lack of proper testing and poor handling of session management.
Fix your basic logic before releasing updates. Right now, the app fails at the most essential function.
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Frustrating Login Loop Makes App Unusable
I cannot believe how poorly designed this app’s authentication system is. What should be a simple login process has turned into an infuriating experience that makes the app completely unusable.
Here’s what happens: After my session expired, the app prompted me to log in again. When I tried logging in with my credentials, I got an error message saying user already logged in, please try sign up. Following those instructions, I attempted to sign up, only to be told user already registered, please login. This creates an endless feedback loop with no resolution! I’m literally locked out of an app I’ve already registered for, with no way to access my account or data. The developers clearly didn’t test this basic functionality before releasing the app. Such a fundamental flaw in the login system makes me question the overall quality and security of the entire application.
I would give zero stars if possible. Fix this critical issue immediately or expect to lose more users.
Here’s what happens: After my session expired, the app prompted me to log in again. When I tried logging in with my credentials, I got an error message saying user already logged in, please try sign up. Following those instructions, I attempted to sign up, only to be told user already registered, please login. This creates an endless feedback loop with no resolution! I’m literally locked out of an app I’ve already registered for, with no way to access my account or data. The developers clearly didn’t test this basic functionality before releasing the app. Such a fundamental flaw in the login system makes me question the overall quality and security of the entire application.
I would give zero stars if possible. Fix this critical issue immediately or expect to lose more users.
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Bribery at RTO
Bribery and corruption in RTOs of India is the main problem why these DL apps never work as intended. In this regard, the services of RTO, India stands right next to the likes of Pakistan and Syria. The app managing authority is forcing the app users to abandon using the mParivahan app and pay the private agents and the agencies that deal in RTO related work, so that the government officials too can get their cut out of it. GoI should dissolve all the state level RTOs and centralise them under a central government authority, so that people can apply directly with that central authority, upload their documents and make a fee payment to it and then the state level extension of that central authority can perform all the state RTO jobs in place of the present RTOs. Also make it illegal for the agents to do any RTO related job. Until then we will all have to pay 10x indirect bribes to the state government officials and indefinitely so.
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