NextGen mParivahan User Reviews

Customer Experience

Positive experience4.8% of reviews
Neutral4.8% of reviews
Negative experience90.5% of reviews

~ Based on 21 written reviews from the US App Store.

Is NextGen mParivahan Safe?

NextGen mParivahan does not appear safe based on available data. AppsHunter Safety Score for NextGen mParivahan is 45/100.

This assessment is based on 22,725 user ratings, with an App Store average of 2.2/5.

Is NextGen mParivahan Legit?

NextGen mParivahan appears to be a legitimate app. AppsHunter Legitimacy Score for NextGen mParivahan is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App Performance Needs Significant Improvement

I would like to share my feedback regarding the app experience. Unfortunately, I have been facing frequent issues while using the app. Whenever I try to complete any update or process, the app sometimes crashes unexpectedly. Additionally, after completing steps like OTP verification, I often receive an error message saying “Something went wrong, please try again later.”

Because of these repeated errors, I have to attempt the same process multiple times, and it becomes very frustrating. Currently, I am trying to update my mobile number, but the app crashes at the final step despite several attempts.

Considering that this app is used for important customer-related services, I request the team to improve its stability, performance, and error handling. A smoother and more reliable experience would greatly help users.

I hope the team takes this feedback seriously and works on improving the app. Thank you.
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Useless App – Nothing Works Properly

First of all, the OTP system is a joke—either it doesn’t arrive or comes so late that the session expires. Even if you somehow manage to log in, the app is extremely slow, laggy, and crashes frequently.
Basic features like checking RC or DL details fail randomly, show errors, or keep loading forever. Sometimes the app just logs you out for no reason. It feels like there’s zero backend stability.
For an app that’s supposed to provide important legal documents digitally, this level of performance is unacceptable. Instead of making things easier, it wastes time and tests patience.
Clearly, there’s been poor development and even worse maintenance. Until serious fixes are made, this app is completely unreliable and not worth depending on.
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Incompetent Developers - Endless Login Loop Disaster

This app is fundamentally broken at a basic functionality level. The MPIN expiry and reset flow is completely unusable. Every time I try to reset my MPIN, I enter a new PIN, verify with OTP, and instead of completing the process, I get a “session timeout” error. It then throws me back to the login screen, forcing me into an endless loop where I can neither reset my MPIN nor log in.

This is not a minor bug—this is a complete blocker that makes the app unusable. Something as critical as authentication should be the most stable part of any application, yet this fails repeatedly. It clearly shows a lack of proper testing and poor handling of session management.

Fix your basic logic before releasing updates. Right now, the app fails at the most essential function.
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Frustrating Login Loop Makes App Unusable

I cannot believe how poorly designed this app’s authentication system is. What should be a simple login process has turned into an infuriating experience that makes the app completely unusable.
Here’s what happens: After my session expired, the app prompted me to log in again. When I tried logging in with my credentials, I got an error message saying user already logged in, please try sign up. Following those instructions, I attempted to sign up, only to be told user already registered, please login. This creates an endless feedback loop with no resolution! I’m literally locked out of an app I’ve already registered for, with no way to access my account or data. The developers clearly didn’t test this basic functionality before releasing the app. Such a fundamental flaw in the login system makes me question the overall quality and security of the entire application.
I would give zero stars if possible. Fix this critical issue immediately or expect to lose more users.
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Bribery at RTO

Bribery and corruption in RTOs of India is the main problem why these DL apps never work as intended. In this regard, the services of RTO, India stands right next to the likes of Pakistan and Syria. The app managing authority is forcing the app users to abandon using the mParivahan app and pay the private agents and the agencies that deal in RTO related work, so that the government officials too can get their cut out of it. GoI should dissolve all the state level RTOs and centralise them under a central government authority, so that people can apply directly with that central authority, upload their documents and make a fee payment to it and then the state level extension of that central authority can perform all the state RTO jobs in place of the present RTOs. Also make it illegal for the agents to do any RTO related job. Until then we will all have to pay 10x indirect bribes to the state government officials and indefinitely so.
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Not Trustworthy

I am using this app since last 4 years. Initially it was working good but after the app was updated with new version, it started giving issues like Not able to login on first attempt or Not showing RC details for one of my vehicles.
and so on. Though these issues were fixed by the app team but still after some days these keep showing up. So you won’t be sure if all your details would be visible on the app.
Now the issue has become even worse, I am unable to login to the app at all. I uninstalled the app and reinstalled it again still no luck.
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Disappointing Update - NextGen App Issues

The previous version of the app worked perfectly fine, but this new update is an absolute disaster. After logging in, the app does not allow you to search for vehicle details. Every time you attempt to search, it says “session timed out, please log in again.” Even after re-logging in, the same error persists.

If the session is supposedly timed out, how is the app still retrieving user data? This is completely unacceptable for an app update. With a name like “NextGen,” it’s unclear which generation this app is supposed to cater to—certainly not ours. Please fix these issues or clarify which “generation” this update is meant for.
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Horrible App of the Millennium

Extremely Frustrating Experience – App Needs Immediate Fixes!

I’ve been using the NextGen mParivahan app for the past three months, and I’m thoroughly disappointed with the experience. It’s baffling how an app meant for such critical services can have so many fundamental issues:

1. Login Failures: The login system simply doesn’t work. Every attempt to sign in either results in endless loading or an outright failure without explanation. I’ve tried resetting passwords and using multiple devices, but nothing works.

2. Sign-Up Issues for New Users: Signing up for new users is a nightmare. The process never completes, leaving potential users stranded before they even get started.

3. Pathetic User Interface (UI): The app’s UI feels outdated and is incredibly unintuitive. Navigation is a pain, with buttons not responding and random crashes occurring whenever I try to access important sections.

4. Crashing Constantly: Every single time I use the app, it crashes unexpectedly, closing down entirely on its own. This has been a recurring issue across different devices, and reinstalling the app didn’t help either.

5. Uninstall & Reinstall Doesn’t Solve Anything: Despite uninstalling and reinstalling multiple times, the core issues persist, suggesting deep-rooted bugs in the app’s functionality.

As an app for government-related services, users expect reliability and efficiency. These persistent issues are preventing users from accessing vital information and services. It’s time for the developers to address these problems urgently, or this app will continue to be unusable for many! Please fix this ASAP.
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Application same as Government !! Useless

Government of India (IT Cell),

To begin with, I urge you to hire trained professionals to develop applications. For the past month, I've encountered the same error message, "Unable to login, please try again," every time I attempt to access the platform. You promote the tagline "Digital India," but is this the digital experience you're referring to? If your team can't resolve a simple application issue, how can you handle the larger challenges facing the country? I wonder if the backend team managing this application is even aware of the problem.

If you cannot ensure proper technological and digital support, it's best to stop using the "Digital India" tagline.
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Unreliable, Full of Bugs.

This is a complete useless app. The very purpose of developing this app by Gov of India was to eliminate the need to carry physical Driving license card and vehicle Registration Certificate thereby enabling easy, fast, reliable and safe traveling with Digital copy of the same in an authorized app (as per the act of law). Easy for travelers as well easy for authorities in case the need arises to verify.
But this app most of the time never works as a result just not possible to rely on this app and travel thereby defeating the very purpose of this app. May be gov wants us to misplace license or lose it while travel or force to travel unsafe.

This is Digital India infrastructure of India. The most important pillars just do not support with impunity.
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Unable to open app

Since more than a month I am not able to open this site. I don’t know it is happening only with me or with others too. This app is suppose to be authentic site on which traffic police also accepts but then with non working is creating inconvenienced to all I suppose. Request to rectify the short falls and put in operation as quick as possible as it serves useful site to all. I hope I should be able to get positive reply at earliest

Sunil Joshi
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App not working from last two months

I'm extremely frustrated with the app. Despite being a crucial tool for accessing important vehicle-related information, it consistently fails to work properly. Every time I try to open the app, it either crashes or refuses to load data, leaving me stuck and unable to perform basic tasks.
This is unacceptable for an official app that people rely on for essential services like checking their RC details, license status, or vehicle verification.

It's incredibly inconvenient, and I can't understand why such an important government-backed app has so many issues. Please fix these bugs immediately! A reliable app is the least users should expect for such critical services.
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Extremely Disappointing - Never Works!

I downloaded this app expecting it to be a reliable solution for accessing important services like driving license and RC details, but it has been nothing short of frustrating. Every time I try to use the app, it either fails to load or simply shows a message: “Try again later.” This has been happening for weeks with no improvement!

For an app that handles something as crucial as our driving license and vehicle registration, this level of unreliability is unacceptable. If you can’t ensure a stable and functional app, it’s better to not offer the service at all. I hope the developers fix these issues soon because right now, it’s just wasting people’s time.
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Without session timeout timeout

This app is a complete disaster. Can't register vehicles, can't search anything, can't even update profiles without session timeouts. A total waste of time and resources. Avoid at all costs.
This government vehicle details app is a prime example of incompetence. From its inability to register vehicles to the perpetual session timeouts, it's a frustrating experience from start to finish. Basic functionalities like searching for vehicle details or updating profiles are rendered virtually impossible due to the app's numerous glitches and errors. It's appalling that a government-backed application could be so poorly designed and executed, wasting users' time and taxpayer money in the process.
Save yourself the headache and avoid this app at all costs. With its myriad of issues and lack of functionality, it's not worth the frustration. The developers behind this app need to go back to the drawing board and create something that actually works for the citizens it's meant to serve. IOS users this app not working anytime display on user session timeout timeout timeout problem
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Extremely Disappointing Experience with NextGen mParivahan

I am incredibly disappointed with the NextGen mParivahan application. My experience with this app has been nothing short of frustrating. Here are some of the major issues I've encountered:

Frequent Crashes: The app crashes almost every time I try to use it. This instability makes it nearly impossible to complete even the simplest tasks without restarting multiple times.
Slow Performance: When the app does work, it is unbearably slow. It takes an excessive amount of time to load information and process requests. This is unacceptable for an application that is supposed to streamline access to important services.
Poor User Interface: The user interface is cluttered and confusing. Navigating through the app is a nightmare, and it’s often unclear how to access the features I need. The design is not user-friendly and seems outdated.
Bugs and Glitches: There are numerous bugs and glitches that severely hamper the functionality of the app. For instance, the search function often returns incorrect results or fails to load data altogether.
Login Issues: Logging in is a hassle, with frequent errors and failed attempts. The app often logs me out unexpectedly, and the process to log back in is cumbersome and unreliable.
Lack of Support: The customer support is virtually non-existent. There is no clear way to report issues or get help, and my emails and feedback have gone unanswered.
Overall, the NextGen mParivahan application fails to deliver on its promises. It needs significant improvements in terms of stability, speed, usability, and customer support. Until these issues are addressed, I cannot recommend this app to anyone.
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Not working

This app is a complete disaster. Can't register vehicles, can't search anything, can't even update profiles without session timeouts. A total waste of time and resources. Avoid at all costs.
This government vehicle details app is a prime example of incompetence. From its inability to register vehicles to the perpetual session timeouts, it's a frustrating experience from start to finish. Basic functionalities like searching for vehicle details or updating profiles are rendered virtually impossible due to the app's numerous glitches and errors. It's appalling that a government-backed application could be so poorly designed and executed, wasting users' time and taxpayer money in the process.
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A Complete Disaster App 👎🏻

This app is a complete disaster. Can’t register vehicles, can’t search anything, can’t even update profiles without session timeouts. A total waste of time and resources. Avoid at all costs.

This government vehicle details app is a prime example of incompetence. From its inability to register vehicles to the perpetual session timeouts, it’s a frustrating experience from start to finish. Basic functionalities like searching for vehicle details or updating profiles are rendered virtually impossible due to the app’s numerous glitches and errors. It’s appalling that a government-backed application could be so poorly designed and executed, wasting users’ time and taxpayer money in the process.

Save yourself the headache and avoid this app at all costs. With its myriad of issues and lack of functionality, it’s not worth the frustration. The developers behind this app need to go back to the drawing board and create something that actually works for the citizens it’s meant to serve.
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Not user friendly app i ever seen 🤌🏻

The mParivahan app is an essential tool for anyone looking to manage their driving license or vehicle registration. However, one issue that I've encountered while using the app is the login process. Unlike many other apps, mParivahan does not offer an email ID and password system, which can make it difficult to log in with an MPIN or OTP every time.

While the MPIN and OTP systems are relatively secure, they can be frustrating to use, especially if you're trying to access the app quickly. Additionally, these methods may not be as secure as a traditional email and password login, which can leave some users feeling uneasy about the safety of their personal information.

Overall, while the mParivahan app is an excellent resource, the lack of an email ID and password system can be a drawback for some users. If the developers were to add this feature, it would make the app more user-friendly and secure, and could potentially attract a larger user base
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Pathetic Update to the new UI

I would request you to roll back to the old UI. Post the new UI rollout it has got hell lotta bugs. This one not even works when you are out of network coverage area. If you have more than 2 vehicles in your list it randomly shows any 2 vehicle detail. And it keeps on notifying my DL nearing expiry and as per the actual, my DL has more than 10 yrs for expiring. Such a pathetic upgrade it was. Maybe the transport ministry has given tenders to unqualified software firms in exchange of their personal interest. 🙏i am fedup! I was hopping this to be fixed in a 2-3 post new UI deployments. But today even after more than 5 updates the bugs still persists!!
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Lot of bug fixing needed

The app was working all fine and I was able to view the RC details for my all three vehicles however, since very recently, the app has started inadvertently crashing. I open the app, land on the home page and if I try to click anywhere on the home page, the app crashes and shuts down. Tried uninstalling and reinstalling multiple times but to no avail. Please fix these bugs since I have been solely relying on this app for showing RC, DL & PUC details during police check posts and had stopped carrying paperwork, but now I’m unable to use it anywhere. The other day I was stopped at a police check post and wasn’t able to produce any documents since the alp crashed every time I tried to access a document! Really put me in a tricky situation, had to call my brother with the documents, fortunately since it was not too far from my home!
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