Just doesn’t let you in sometimes???
I have tried on several occasions to just open the app and check my balance, and I can’t even get to putting my log in information in. It just gives an error message. What a waste of time.
Logout
NexTier logs me out twice a week. I will be changing banks next month.
Mobile app doesn’t work on iPhone
NexTier people admit the app does not work well on iPhones but doesn’t appear to want to try to fix it. Just go to the bank site via your browser.
Inconsistent performance.
The app seems to forget Face ID is setup frequently. A lot of failed setups, e.g. TFA, that require a call to the bank to clear.
Instant balance seems to work okay, if it is feeling like it.
Instant balance seems to work okay, if it is feeling like it.
Poor account transferring
After logging into your account, it requires you to enter your password a second time in order to transfer money between accounts. It rarely works.






