Unable to Log In
Nextlink website says that to register your account you have download the app and scroll down on the login screen, but there is no option. And there is no customer service support on Saturday.
Can’t open the app
User side script issue won’t let me use the app. Frustrating because the on hold message keeps telling me to use the app
Worst App Ever
Zero functionality. Cant click on anything. Checking for outages doesn’t work. Asking to chat doesn’t work. Submitting a ticket doesn’t work. The App simply doesn’t work. Fire whoever made it and hire someone to fix it!
Pointless
Got app because when I call in it says I can check outages. Had an outage yesterday and the app only shows a Google Maps address of my house. I already know where I live!
No mention of outages at all. Even as I zoom out it doesn’t show any outages anywhere, yet internet was down all day. 🤦
Back to calling in, I guess.
No mention of outages at all. Even as I zoom out it doesn’t show any outages anywhere, yet internet was down all day. 🤦
Back to calling in, I guess.
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May 2026 -can’t pay bill
The NextLink Connect is frustrating because you have to enter you email address to get to the login screen, then enter it again along with your password.
I attempted to pay my bill on May 3, 2026 and cannot get to the login screen. Restarted my phone, then uninstalled and reinstalled the app with no improvement.
The app is useless.
Hopefully, I’ll have better results trying to pay the bill on my PC.
I attempted to pay my bill on May 3, 2026 and cannot get to the login screen. Restarted my phone, then uninstalled and reinstalled the app with no improvement.
The app is useless.
Hopefully, I’ll have better results trying to pay the bill on my PC.
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