NexTraq® Connect User Reviews

Name: NexTraq® Connect
Rating: 4.5 (23 reviews)

NexTraq® Connect

NexTraq, LLC

💼 Business

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Easy and Fast (Like my Ex)

Great app! Very simple and doesn’t require constant logging in/out.

SharpSeventh

9 months ago

Mediocre app at best

I’m a service plumber, and I have calls dispatched to me by my office using this app. App constantly lag’s, takes forever to load and refresh when a new job has been sent to me, and I constantly have to double or triple select the status of each job in order to progress. I am able to get it to work, but it takes patience and lots of frustration. Several of my co-workers agreee with me as well. This app seems like it was created my a mediocre design team, and seems like it was created in 2004. The technology seems so outdated and slow. And yes, we’ve all tried un-installing the app, restarting phones, etc. Doesn’t matter. Might as well have my dispatcher send my next call to me via carrier pigeon.

Kioxy

3 years ago

Great

Hr1086

3 years ago

Ant

Trashy app. Don’t let u log out

qhtdf

3 years ago

Ogh

Need to repair system, cannot get job numbers , sorry system

Ogh services

8 years ago

Not happy with the app

App doesn't help at all. Please do fix the app we would definitely love to be able to go everything we do at the website through the phone app. Thank you

xc0r3

9 years ago

Go back to the old time card

No option to go back and clock in or out if you forget, so you either work 24 hours or no hours. Needs to go back to the previous version time card.

Frenchwah1

9 years ago

Response from developer

Hi, You can always update/edit the attendance for any user in the web portal under Admin>Users. The whole purpose of the clock in/clock out feature is to accurately log hours. If it’s allowed to clock in at any desired time, past or future, it defeats the purpose of having an attendance feature. If you have any further concern please reach out to us at Mobile-feedback@nextraq.com. -NexTraq Mobile Team

New app is terrible

I found the old app very useful to locate vehicles. The new app does not locate anymore with reliability. Never before did you have to keep zooming in to try and see where it is located if it is even at that location. They wreaked a good thing with this upgrade.

EESTOM

9 years ago

Response from developer

Hi, Please download NexTraq View app to locate vehicles. It’s specially designed for supervisors/managers to help them, stay connected with their fleet. It has advanced features like replay, reports and communication tools. NexTraq Connect is especially for field employees. We are sure that NexTraq View will exceed your expectations. Thanks/ -NexTraq Mobile Team

Owner

I always loved the Mobil app and then they had to fix it when it wasn't broke. Now if I log on to see where a unit is located it might be 30 minutes to a full day since its last track with no way to refresh. I have switched vehicles and even deleted the app and reloaded it. The app is worthless too me.
UPDATE: They are possibly adding a refresh button that would fix my concerns.

Dreamlawn 1

9 years ago

Response from developer

Hi, Hopefully the resolution we provided will serve your need. But if you would like to monitor your fleet in real time, please download the NexTraq View app. Thanks.

Bad update

Why did they update it. I have no idea where my vans are now because the update stinks. Has not updated location in 12 hours.

Needs an update26

9 years ago

Response from developer

Hi NJ, The app is updated with enhancements and new features to help our customer improve their overall productivity. As far as the searching for your vehicles on the map, Please download the NexTraq View app, which is designed for supervisors. We believe you will be highly satisfied with the features and the easiness of locating your vehicles from NexTraq View .If you have any further questions please reach out to our Mobile team at Mobile-feedback@nextraq.com. -NexTraq Mobile Team