NextStep Federal Credit Union User Reviews

Is NextStep Federal Credit Union Safe?

NextStep Federal Credit Union appears safe based on user ratings. AppsHunter Safety Score for NextStep Federal Credit Union is 90/100.

This assessment is based on 116 user ratings, with an App Store average of 4.7/5.

Safety Analysis

90.5% of ratings point to a safe experience
6.0% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 116 App Store ratings for NextStep Federal Credit Union.

Is NextStep Federal Credit Union Legit?

NextStep Federal Credit Union is no longer available in the App Store. AppsHunter Legitimacy Score for NextStep Federal Credit Union is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Glitches

It states that the mobile app works on the iPhone X but it is very glitchy, works when it wants too. Have to keep deleting & installing just to get it to work.

Disappointed

After a few years of trouble free use, both the app and online banking have been down for at least three weeks. Customer service can’t tell me when or if the app will be functional again. Disappointing because I depend on this service.

One would think that the problem could be figured out and fixed quickly.
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Glitches

Seems lots of glitches in this software. Surprised a NY based software company couldn’t be found to handle the system. Had several days where I had to involve a customer service representative to do a simple money transfer.

No balance total in account listing.

Pretty disappointed an app in 2020 doesn’t show the most basic of functions like the website does.

Planning to move money around from account to account without getting out the calculator to do math seems a bit silly this day in age. Make a balance somewhere in the app that shows and active number so people aren’t over-drafting accounts for no reason.

I’m hoping someone with some pull reads this and notices that the functionality between the website and the app aren’t the same.
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Missing Mobile Deposit

Pretty much a basic mobile banking app. Missing some features that one has come to expect in this day and age like mobile deposit.

Was good

Seems to have some bugs in it. Amounts in any account have not shown up in weeks. Would be 5star.