NFB Films User Reviews

NFB Films
NFB Films
National Film Board of Canada – Office national du film du Canada

Customer Experience

Positive experience41.3% of reviews
Neutral10.0% of reviews
Negative experience48.8% of reviews

~ Based on 160 written reviews from the US App Store.

What users say

Is NFB Films Safe?

Not enough ratings yet to assess NFB Films.

Is NFB Films Legit?

NFB Films appears to be a legitimate app. AppsHunter Legitimacy Score for NFB Films is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Watch NFB Films in browser on YouTube instead

Oh this app crashes harder than a drug addict on load. Can I get a government grant to make a documentary about that?

Loved NFB since the 1970s. Still have a paper membership card from then. Decided it’s easier to watch your films on YouTube in the browser than install and load your apps.

Sub-Optimal App

I have used this app for a long time now. It has a nasty tendency of giving you a blank screen and not working if you pause it for more than a few minutes. Seems to me that this is something that should have been sorted a long time ago. It’s been going on for a long time.

Response from developer

Hello, and thank you for reaching out. We’re sorry for the inconvenience you’re experiencing. Please contact us at info@nfb.ca and include this description of the issue you’re encountering. We’ll do our best to find a solution as quickly as possible.

A really great public service

Title

Stops loading | dark screen

After trying the app in the past and having it crash, we tried again. It played a couple of short docs without issue, and then started stalling at a dark screen and wouldn’t launch the video. Deleted and reloaded twice, but same issue. Needs a fix of bugs and/or functionality or perhaps a completely new app.
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Hidden gem :)

Great source of entertainment, documentaries, and entertaining documentaries. No idea how I hadn’t heard of this before now!

A true gem!

Great source of Canadian culture

Response from developer

Thank you for your feedback! :)

Language

Il serait apprécié d’avoir la possibilité de changer la langue des les paramètres de l’application.

Response from developer

Merci pour votre commentaire, nous l'avons partagé avec nos développeurs. Pour le moment, l’application est conçue pour s’adapter à la langue de votre système d’exploitation. En attendant, dans le moteur de recherche de l'application (petite loupe) vous trouverez à droite une option pour choisir la langue du film [français, anglais, ou toutes les langues]. Il faudra connaître au moins un mot du titre exact du film dans la langue desirée, afin que celle-ci apparaisse dans les résultats. Pour la collection francophone, visitez onf.ca. Pour l'anglophone, visitez nfb.ca

Good but slightly flawed

Works fine on all my devices independently, but doesn’t sync Favourites between iPhone/iPad and Apple TV, which is annoying as I’d rather use the native app than cast from another device.
Not sure why there isn’t a “watch later” list as well as “favourites“.

Response from developer

Thank you for your feedback! We’re currently working on cross-platform features, so you'll soon be able to access your saved films/history across devices in an upcoming release. Stay tuned!

Une richesse collective

L'ONF est un joyau précieux de notre culture.

Vraiment pratique! Et élégante.

J’utilise de plus en plus l’app sur mon téléphone en mode « AirPlay » et sur ma télé (Roku). L’expérience est vraiment fluide! J’aimerais juste avoir plus d’options de sous-titres dans les deux langues. Good job dans tous les cas!

Response from developer

Nous apprécions vos commentaires. À l’ONF, nous croyons que les œuvres devraient être accessibles à tous et toutes. Vous pourrez parcourir notre Plan d’accessibilité 2023-2025 à travers du lien suivant : www.canada.ca/fr/office-national-film/organisation/publications/plans-rapports/accessibilite.html N'hésitez pas à nous écrire à info@onf.ca pour toute question ou commentaire.

Sélectionner la langue de visionnement

Bonjour! Merci de rendre accessible votre catalogue! Ce que j’aimerais, pour améliorer l’application, c’est la possibilité de sélectionner la langue pour le visionnement d’un film. Sur une application en mode français, par exemple, je ne vois pas la possibilité d’écouter un film anglophone dans sa langue originale. Merci!
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Response from developer

Merci pour vos bons mots et votre rétroaction! Dans le moteur de recherche de l'application (petite loupe) vous trouverez à droite une option pour choisir la langue du film [anglais, français, ou toutes les langues]. Il faudra connaître au moins un mot du titre exact du film en anglais, afin que celui-ci apparaisse dans les résultats. N'hésitez pas à nous contacter si vous avez d'autres questions ou commentaires : https://aide.onf.ca/contactez-nous/

Pas encore au point..

L’interface est bien, cependant je ne comprends pas pourquoi il n’y a pas d’endroit/option dans l’application pour se connecter à notre compte VS le site web. Il serait bien de pouvoir le faire afin de mettre des favoris et de les écouter sur une autre appareil.

CBC

Same quality as CBC. Why bother?

Response from developer

Thank you for your feedback. Our platform provides free access to over 6 000 NFB productions and co-productions, showcasing creative storytelling over more than ten decades. We invite you to explore nfb.ca should you need a comprehensive overview of the collection.

Broken for older iPads

Yesterday’s update will no longer work on older iPads. It refuses to open. Mine is an iPad Air (won’t update past IOS 12) so another formerly useful app goes into my “junk bin”. I refuse to pay a lot of money for a new iPad because of “forced obsolescence” by technology manufacturers. It still works fine for most of my needs! Such a “throw away” society we have today.
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Response from developer

We apologize for the inconvenience and will make sure to forward your feedback. One workaround could be to continue viewing NFB films in our official Youtube.com channel through an iPad's web browser: https://www.youtube.com/user/nfb

Fantastic

Fantastic collection of just about anything you could image! Thrilled I discovered this

Nice but

These are good but it kicks me out when i after watch flims

Response from developer

Thanks for the comment! And sorry to hear you have experienced issues with the app. We are not replicating this issue with the current build of the app (4.5.0). If you are still experiencing it with the current version of the app on your end, please contact our Client Relations & Support team so they can investigate this issue further with you https://help.nfb.ca/contact-the-nfb/

Never plays

Always loading, never actually playing anything. Happens on iPhone, iPad, AppleTV, website, everywhere. BUT the YouTube channel plays just fine. What’s the deal? What’s wrong with NFB’s servers?

Response from developer

We're sorry to hear you've been experiencing issues with our NFB products. This is very unsual. If you're still experiencing issues, we would love to help you. Feel free to reach out to our customer service team at info@nfb.ca or by phone 1-800-267-7710.

?!

Ça dit qu’il y à plus de 5000 films sur ce site mais y’en à 0 ce sont tous des documentaires

Response from developer

Bonjour, l'Office national du film produit et distribue principalement des films d'animation et des documentaires. Ceci étant dit, notre collection compte aussi quelques classiques de fiction, tels que Mon oncle Antoine, Le chat dans le sac ou J.A. Martin photographe. N'hésitez pas à nous contacter si vous avez d'autres questions ou commentaires à info@onf.ca.

Is it me?

I can’t seem to open anything

Response from developer

It's not you, it might have been us. We're sorry to hear you've been experiencing issues with the NFB Films app. If you're still experiencing issues, we would love to help you. Please reach out to our customer service team at info@nfb.ca or by phone 1-800-267-7710.

white screen

doesn't work if you deny access to local network