Paid $79.99 and couldn’t watch a single game- then denied a refund.
I signed up to watch my relative play high school football before he goes D1. I just wanted to watch a few games.
The sign-up is misleading. Nowhere does it make it clear you are being billed $79.99 for a full year upfront. That's buried in the Terms and Conditions, which they even say they can change at any time.
The quality was even worse. Every 2 or 3 minutes the stream would freeze and put up a banner that said "thank you for your patience." On repeat. I could not watch a single game from start to finish.
I realized immediately this wasn't going to work and asked for my membership to be cancelled within about 30 minutes of signing up. I was told no refunds.
So now I'm stuck paying $79.99 for a service I never got to use once. Horrible product and horrible customer service. I would give 0 stars if I could.
The sign-up is misleading. Nowhere does it make it clear you are being billed $79.99 for a full year upfront. That's buried in the Terms and Conditions, which they even say they can change at any time.
The quality was even worse. Every 2 or 3 minutes the stream would freeze and put up a banner that said "thank you for your patience." On repeat. I could not watch a single game from start to finish.
I realized immediately this wasn't going to work and asked for my membership to be cancelled within about 30 minutes of signing up. I was told no refunds.
So now I'm stuck paying $79.99 for a service I never got to use once. Horrible product and horrible customer service. I would give 0 stars if I could.
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A little difficult to predict peculiarities
We so appreciate the opportunity to see games we cannot attend! But sometimes games are not where or when they are supposed to be broadcast on the network, and we have to search to find them or watch them later as a recording. I'm still glad this viewing network is an option, however.
Absolutely Amazing!
This is the best network to follow your favorite HS . Or even better to watch young athletes running for the love of the game . Five Stars Across The Board!
Dove Creek vs Norwood
It has froze up on the last part of the game and will not play. Most of the games you can’t see the score very fuzzy
APP SUCKS
The app is always almost glitchy, poor video quality, the price is expensive for a bad service, you cannot watch a game throughly without it crashing or replaying the same thing. Please dont get this app or pay for any subscription, Save yourself the time and money!🤦♂️
Horrible picture
Horrible picture
Very unreliable service through NFHS
The app works fine but the service through NFHS is unreliable and very inconsistent. For the price I would expect better service. If I want to watch a game I don’t want to have to worry about the stream working. This is such a good idea but at this point the service should be free until they figure this out and streams are more reliable.
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Horrible
I pay for something that never delivers.
I don’t know if it is the platform fault or where the school is playing
I wouldn’t recommend this product to anyone
I don’t know if it is the platform fault or where the school is playing
I wouldn’t recommend this product to anyone
Kingston versus Deckerville
Split screen does not allow you to see any of the plays in unless they are right at 50 yard line. No score or time clock working. Not worth paying to watch! Extremely disappointing.
The worst streaming platform
I have had nothing but horrible experiences with NFHS. This is the third time I’m purchased the subscription to watch a specific game, only for them to not be streaming anything when it says it is live. You also can’t contact customer support in the app because the area to text is hidden down behind the home and profile buttons. I would stay away from NFHS, they do a horrible job. I wish I could attach screenshots.
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Not worth the money
Terribly inconsistent, particularly with football games.
Not For Me
50% of the time my selected game shows a different sport’s practice/wrong field. Other 50%, feed unstable and/or picture blurry. No bueno.
Video
The game is broadcast as Picture in Picture which is really messed up! Can’t see the whole field. And no way to change it
Streams the wrong thing
I’m trying to watch a game and I’m watching the opponent’s marching band practice instead!
Access issues
Cannot access my teams in my Roku Tv.
Garbage “2 device” sales
100 bucks a year doesnt even get me two phones simultaneously. Absolutely egregious.
Sucks
This app sucks in so many ways.
Horrible product
This program cuts out do many times and keeps repeating the same play. I deserve to receive a lower rate since your product is do poor
Horrible
⭐️ 1-Star Review
I’m extremely disappointed with the NHFS Network and the quality of the connection. The service has been consistently unreliable, with schools and games frequently failing to load or connect properly. When you’re paying a significant amount of money for a service, there should be an expectation that it actually works when you need it.
It is frustrating to spend money on a network that constantly has connection issues, especially when you’re trying to watch or support school athletics. Every school should load properly, streams should be accessible, and customers shouldn’t have to keep refreshing, troubleshooting, or wondering whether the service is going to work.
This is unacceptable for the amount of money being charged. NHFS Network needs to seriously improve the reliability and performance of its platform. Customers are paying for access, and we deserve a service that consistently delivers what we paid for.
I hope the company addresses these issues because the current experience is simply not good enough.
I’m extremely disappointed with the NHFS Network and the quality of the connection. The service has been consistently unreliable, with schools and games frequently failing to load or connect properly. When you’re paying a significant amount of money for a service, there should be an expectation that it actually works when you need it.
It is frustrating to spend money on a network that constantly has connection issues, especially when you’re trying to watch or support school athletics. Every school should load properly, streams should be accessible, and customers shouldn’t have to keep refreshing, troubleshooting, or wondering whether the service is going to work.
This is unacceptable for the amount of money being charged. NHFS Network needs to seriously improve the reliability and performance of its platform. Customers are paying for access, and we deserve a service that consistently delivers what we paid for.
I hope the company addresses these issues because the current experience is simply not good enough.
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Incomplete game
It would be good if parts weren’t missing from the stream recording or the life stream itself. I pay a fee to get this service i believe and the is the second Ryan / Denton game to have bits missing.
