Archived App (Last seen on 4 May 2026)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This mobile app works with the NGB OSS backend.
Ability to handle job request/fault & emergency messages
Ability to schedule job timing for immediate or future action
Alert Notification (Screen pop-up) for new or unacknowledged job
Ascending Escalation alert to hierarchy chain of supervisor for pending or unacknowledged job
Comprehensive Reports (Daily Job List / Staff Performance / Trend Analysis)
Ease of Dispatch / Acknowledge / Update Jobs
Go GREEN: Eliminate laborious manual task and paperwork
Streamline operations for efficiency
Guest Service Level: (Guest Experience)
• Red Flag Alert for recurring Faults
• Escalation for various kinds of Alert Notifications
• Improved response time to handling Customer Calls
Knowledge Based database for Equipping and Training purpose
Reporting: Fault/Request Analysis, Staff /Department Performance
Department Meetings with access to On-line Information from NGB OSS Portal for discussion, review and follow up
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What's New in NGB OSS
12.8
June 3, 2023
More bug fixes
