NGTeco Home User Reviews
Customer Experience
~ Based on 21 written reviews from the US App Store.
What users say
Summarized from real user reviews of NGTeco Home. Based on 979 reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.
Positive things
- 👍Easy to use
- 🚀Responsive app
- 💡Support for Apple TV
- 👍Solid camera quality
Negative things
- 🐛Connectivity issues
- 🐛Unreliable updates
- 🐛Incompatible with Alexa/Google Assistant
- 🔋Battery life problems
Is NGTeco Home Safe?
NGTeco Home appears safe based on user ratings. AppsHunter Safety Score for NGTeco Home is 93/100.
This assessment is based on 979 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 979 App Store ratings for NGTeco Home.
Is NGTeco Home Legit?
NGTeco Home appears to be a legitimate app. AppsHunter Legitimacy Score for NGTeco Home is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This software is Chinese spyware
Terrible update, my cameras stop working with the update
No detecta a Alexa
Compré una chapa Al40 no sirve para usarla remotamente para visitas el enlace para Alexa y Google presenta vallas de respuesta
No me deja conectarla a Alexa, siempre el mismo error.
I can’t link the smart lightbulb with alexa. The app said: System exception. Try again later.
Support for Apple TV
The product seems ok, we dont know but the app is very not user friendly and it randomly disconnects from bluetooth making it impossible to do stuff like add passwords and fingerprints. If i cant even connect then i cant put in a fingerprint or password. Plus the dynamic passcode is inconvenient to use all the time in order to get in. Fix your App!! Or Product!!
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Very good !
Gracias
This is one of the best camera’s ever. 2 things I like is that 1 the camera catches every detection & the price was very reasonable.
Waste of your time
I’m happy with my purchase. Bought 2 outdoor cameras and 4 inside ones. Hardest thing was getting them to connect to my WiFi but after that, everything was easy!
We bought this as a great deal around Amazon Prime day and it has worked up until about a week ago. There is nothing wrong with the device itself, but now it only says device offline. It seems like there is an update missing. I check avidly for one in the App Store and nothing. Hope this is not a waste of our time and money. Get this fixed.
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This is an amazing security device, easy abs friendly to use. I FULLY RECOMMEND IT! 👍🏻
I really love this device .. only one thing I keel get message to charge the battery. How do I charge the battery?
After spending about 6 hours trying to add a sub device to a gateway I came to the conclusion that the programmers only seem to be able to program blank pages. Pretty useless if you ask me. Also, I guess I will have to return the hardware too.
I really love this app. The camera system is so easy to see and access. It really helps keeping a watch on your home and gives you safety and peace of mind.
The doorbell camera itself is physically solid, not complaints there. They also did well with the design. The “NGTeco Home” app on the other hand, not as great. The technology isn’t bad, but there are a few issues. The biggest one i’ve ran into is that there is no distinctive alert or ring when someone is at the door. It pops up with the normal alert sound, and says “You have a visitor.”, but so does the motion detection. If you have the app open and someone happens to ring the bell, it actually pops up like a video call and gives you answer/decline options.... this should be the case all the time. I have missed plenty of visitors because I didn’t realize someone was at the door. Also, it states there is Cloud storage for recording, my app has NO cloud storage option.
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How do you change the light color in the smart bulb with you having to change it in the app or using the Alexa? And it automatically changes colors.
