NGTeco Time User Reviews
Customer Experience
~ Based on 78 written reviews from the US App Store.
What users say
Summarized from real user reviews of NGTeco Time. Based on 126 reviews and a 2.4/5 average, it highlights the 4 positives and 9 negatives reviewers mention most about this Utilities app.
Positive things
- ⭐Great customer service
- 🤝Patient and helpful support staff
- 👍Easy setup (for some)
- ✅Clock works well manually
Negative things
- ❌Connection issues
- ❌App instability and crashes
- ❌Reports not sending/updating correctly
- ❌Limited remote access (same Wi-Fi required)
- ❌Basic functionality
- ❌Unclear setup instructions
- ❌Language barriers
- ❌App freezes clock
- ❌Updates cause new issues
Is NGTeco Time Safe?
NGTeco Time has mixed safety signals based on user ratings. AppsHunter Safety Score for NGTeco Time is 52/100.
This assessment is based on 126 user ratings, with an App Store average of 2.4/5.
Safety Analysis
~ Based on 120 App Store ratings for NGTeco Time.
Is NGTeco Time Legit?
NGTeco Time appears to be a legitimate app. AppsHunter Legitimacy Score for NGTeco Time is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I tried one million times and it won’t connect to machine
At some point my app turned automatically from English to French. Now it’s giving me an error message, but of course it’s in French!!! Frustrating!! Now I can’t access my time data, it’s time for payroll. I can’t find any help😢
amazing customer service. they will walk you through step by step to troubleshoot, setup, and configure their devices. most recent help I got was from Michael for my timestamp machine.
There just needs an edit and delete feature for duplicate punch ins. Please add a delete/trash option.
Tarda mucho en poder conectar y no dan soporte técnico
ddnt work...
If I could give this zero stars I would, cannot ever connect to the app because it says I’m not on the same network when I am all the time. Disappointed looked at some of the reviews and seems this is a reoccurring issue, that just isn’t being resolved! Wish I would switch time clocks at this point!
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No se conecta a pesar de tener buena conexión de internet
App is a failure. I keep on downloading my data from the USB so much help from a wasteful wifi enabled biometrics device.
Always fail and have to desinstall the app and install again then connect to the devise again Every single time
Geholfen
The app has serious connection issues!!
The machine works fine but when i open the app to see how it works the app is in Japanese so we don’t understand please help me change language
The machine works, but when I want to see the attendance in the app it appears a message that says that there’s is no data.
Es una constante las fallas y omisiones en REPORTES en la APP , al solicitar REPOSTTES DE ASISTENCIA se queda trabado., mal muy mal. Esperemos se resuelva con una futura actualizacion
Las asistencias que aparecen en el dispositivo checador, no se actualizan con la aplicación y cada vez que quieres acceder a la aplicación, te pide que te conectes nuevamente al dispositivo dispositivo, sencillamente es un dolor de cabeza.
Non è possibile un controllo completo del device da app, spero si migliori perché il timer dipendenti sembra molto buono.
Do not Waste your money in buying there products … whenever you call them they will we are working on it …
Says Wi-Fi must match. Wi-Fi matches. Says to reset time clock, phone, router. Done. Nothing will get this to connect and tech support videos are gone. Do not recommend.
Unclear installation instructions, already 3 hours past still telling me connection failed
