NGTeco Time User Reviews

Customer Experience

Positive experience38.6% of reviews
Neutral11.4% of reviews
Negative experience50.0% of reviews

~ Based on 70 written reviews from the US App Store.

What users say

Is NGTeco Time Safe?

NGTeco Time has mixed safety signals based on user ratings. AppsHunter Safety Score for NGTeco Time is 52/100.

This assessment is based on 126 user ratings, with an App Store average of 2.4/5.

Safety Analysis

30.0% of ratings point to a safe experience
8.3% of ratings suggest some concerns
61.7% of ratings point to a risky experience

~ Based on 120 App Store ratings for NGTeco Time.

Is NGTeco Time Legit?

NGTeco Time appears to be a legitimate app. AppsHunter Legitimacy Score for NGTeco Time is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Just won’t connect

I tried one million times and it won’t connect to machine

Wrong language

At some point my app turned automatically from English to French. Now it’s giving me an error message, but of course it’s in French!!! Frustrating!! Now I can’t access my time data, it’s time for payroll. I can’t find any help😢

Great customer service

amazing customer service. they will walk you through step by step to troubleshoot, setup, and configure their devices. most recent help I got was from Michael for my timestamp machine.

Amazing app

There just needs an edit and delete feature for duplicate punch ins. Please add a delete/trash option.

Worst app ever

If I could give this zero stars I would, cannot ever connect to the app because it says I’m not on the same network when I am all the time. Disappointed looked at some of the reviews and seems this is a reoccurring issue, that just isn’t being resolved! Wish I would switch time clocks at this point!
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Connection with the app always fail

Always fail and have to desinstall the app and install again then connect to the devise again Every single time

Markus hat mich

Geholfen

Complete waste of money!!

The app has serious connection issues!!

FALLAS EN LA APLICACION

Es una constante las fallas y omisiones en REPORTES en la APP , al solicitar REPOSTTES DE ASISTENCIA se queda trabado., mal muy mal. Esperemos se resuelva con una futura actualizacion

Muy disfuncional

Las asistencias que aparecen en el dispositivo checador, no se actualizan con la aplicación y cada vez que quieres acceder a la aplicación, te pide que te conectes nuevamente al dispositivo dispositivo, sencillamente es un dolor de cabeza.

App migliorabile

Non è possibile un controllo completo del device da app, spero si migliori perché il timer dipendenti sembra molto buono.

Waste of money

Do not Waste your money in buying there products … whenever you call them they will we are working on it …

Unable to connect

Says Wi-Fi must match. Wi-Fi matches. Says to reset time clock, phone, router. Done. Nothing will get this to connect and tech support videos are gone. Do not recommend.

Set up is a pain

Unclear installation instructions, already 3 hours past still telling me connection failed

Doesn’t work

This app never works. Can never connect to the clock reliably. Basically useless.
Fix it

Extremely great service

Markus’s service is great , he’s knowledgeable person 100 % recommend Markus.

Clock freeze!

After using the app to add or modify hours the clock freezes and has to be rebooted

Wi Fi

Cannot connect between Iphone and time clock. To connect I have to scan QR code every time to I want to get hours or attendance to my phone

This is the worst app

This app alway had issues connecting to the device. After a vacation, I have spent the better part of an hour trying to connect and I am no closer to succeeding. This was a horrible purchase. Go with a different time clock system.

Some issues

The clock on outer appearances seems to work fine.
Even when a person clocks in, on their next interaction with the clock, it may stamp them as in again instead of out. This is intermittent, weekly issue.
Reports don’t align correctly with date actually worked and date shown on downloaded report.
Within the app, the dates of clock-in/clock-out are correct. When report sent to email or downloaded, the dates are moved. This causes pay discrepancies.
Check other brands.
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