Nielsen Pulse Reviews: Is It Legit?

Name: Nielsen Pulse
Rating: 2.88106 (227 reviews)

Nielsen Pulse

The Nielsen Company

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience11.6% of reviews

Neutral3.2% of reviews

Negative experience85.3% of reviews

~ Based on 95 written reviews from the US App Store.

Is Nielsen Pulse Safe?

Nielsen Pulse has mixed safety signals based on user ratings. AppsHunter Safety Score for Nielsen Pulse is 59/100.

This assessment is based on 227 user ratings, with an App Store average of 2.9/5.

Safety Analysis

45.0% of ratings point to a safe experience

5.0% of ratings suggest some concerns

50.0% of ratings point to a risky experience

~ Based on 220 App Store ratings for Nielsen Pulse.

Is Nielsen Pulse Legit?

Nielsen Pulse appears to be a legitimate app. AppsHunter Legitimacy Score for Nielsen Pulse is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Don’t do it

I was excited to participate in this, as I’m a member of many different survey formats but as soon as I downloaded it, it started making my phone glitch and would force it to go offline. I gave it a few days but it never improved and was affecting my phone too much, so I was forced to delete and presto, phone works fine again.

KKruggel2004

11 days ago

App-Configured VPN disrupted carrier data

The VPN issue needs to be fixed before a new app version is released: it made my phone practically unusable. Would otherwise likely be a great app, but outside of it experienced apparent server issues, 404s, unloaded webpages, and dysfunctional apps. When I disabled the Nielsen Pulse VPN (required to earn rewards on the app), all the other issues with my carrier data and connectivity went away.

Ccatiechapman

20 days ago

Response from developer

Hello, thank you for bringing this to our attention. We’ve been listening to all our feedback and are working on a new VPN that will be released in the next app update. We appreciate your patience and thank you for being part of the Pulse Panel.

VPN issue

I loved the idea of earning rewards for this app for doing basically nothing. I've had this app for about 3 months. About a month ago i slowly started experiencing internet connectivity issues when I leave WiFi. I have basically come to conclusion i have to restart my phone upon leaving WiFi every single time for my
Phone to connect to internet due to the VPN issue it has. Great app but not worth the hassle.

Ggoalhoop

a month ago

Response from developer

VPN issues

This app was great for about a week and then my phone started acting so crazy, wouldn’t ever connect even when I had data or was around Wi-Fi. I got a hunch it could be this VPN thing (I didn’t even realize that this had been out on my phone until I saw it in my settings ) as soon as I disconnected it the phone worked fine. I really wanted to get the rewards but dealing with the VPN issue ans having to cut it off before even using the phone for anything was horribly annoying. The worst part is even though I would cut it off, it would constantly reconnect
Itself. It got to the point I was having to cut it off every 10 minutes just to use my phone and that was it. I couldn’t do it anymore. It’s a great app in theory, and I hope they can fix this issue. If they do I’ll be back.

HHeyIts$Just-Me

a month ago

Response from developer

Too many issues

I cashed out once for 5. Was easy to get there. However had to delete the app, was messing too much with my phone connection to the internet and messing up all of my other apps. Hopefully that will be fixed. Since deleting it my phone has not been having issues with the connection. Sucked to delete it, I was close to a minimum for another cash out

AAkjlohmni

a month ago

Response from developer

We understand your concern and appreciate your feedback. We have designed the app with every effort to minimize the impact on your device. If you’re having issues with your device’s performance, please send a report to our help desk using the following link so they can investigate: uspulsesupport@nielsen.com

Don’t do it

Can’t disconnect the VPN because it automatically reconnects. Honestly don’t even remember why I downloaded the app, but it isn’t worth the headache.

Bbeet

a month ago

Weird and misleading

I’ve had this app for probably two months now and when I hit the threshold to cash out I did. I chose PayPal and they sent me a PayPal voucher. There is nothing in their FAQs that addresses how to deal with this. WTH is a PayPal voucher? Is that just another scam way of avoiding paying people what you said you would? I cashed out over a month ago and I still have not received any thing or any response to my questions. I took a screenshot for evidence.

MMADMOMMYHATESSTEALING

2 months ago

Response from developer

Please allow us the opportunity to resolve your concern by contacting our helpdesk at uspulsesupport@nielsen.com.

Horrible

Like you’ve heard from all the others, it’s still going on. I’ve been trying to reach customer support for over a week, about 2 cash outs I’m suppose to get, and nothing. I’m really starting to think they do this on purpose.use peoples data with no intention of ever paying out.ive had other problems to with someone using my accounts purchasing things, and I think it’s this company.somebody needs to look into them…..

GGessewa

2 months ago

Do not download

This app causes my phone to crash and cannot be removed. I am sorely disappointed in this and cannot find any way to fully delete it so my phone is functional.

JFjjs studying french

2 months ago

Horrible.

There are so many issues with this app the class action is going to be HUGE. Restricts all cellular data, slows everything down on your device, connected accounts never connect, the amount of info they want from you is more what your PCP or lover would ask for and you get literal Pennies.

Support does not exist, and they have the audacity to tell us to contact them in these replies. F this app. Look out for the lawsuit soon.

Love the reach out to support suggestion, as if anyone ever replies.

CCarebear666real

2 months ago

Response from developer

DO NOT DOWNLOAD

App is horrible. They have no customer service. Customer service does not respond to emails and when they do they do not resolve the issue.

Iimohsopretty

2 months ago

bad app

Its not a good app and they do not answer, i realized i have no use for this app and wanted my account deleted, not only did they lie about being able to delete your account and devices from the app but they also do not answer. i will be contacting a lawyer.

Rrollriri

2 months ago

Good app

Love it pretty good app

CChalandria

2 months ago

Good rewards, terrible VPN

I’ll cut to the chase, the VPN confoundingly disables all outgoing and incoming Internet traffic REGULARLY. This happens almost every single time I use the app. Then I have to go into device settings and remove the VPN. Then that doesn’t work. So then I reinstall the app. That works for a week or so. Very disappointing, because the rewards are pretty good and easy to earn.

Mmwells

2 months ago

Response from developer

Easy to Participate

All Good!

KMKen in Md.

2 months ago

VPN won’t turn off

If I need to temporarily turn off the VPN this app requires l, it is unacceptable for the app to turn it back on. I can’t believe this invasive app made it through App Store review. Glad to see how many bad reviews it has now. Let’s get it down to one star, people!

MMMMMMMMMMMMMM

2 months ago

Love the rewards

I have been using this app for some time and it’s super simple to start getting rewards. They rack up pretty quickly too!

WWillLG2026

2 months ago

Response from developer

We are pleased to know that you are enjoying the app. Thank you for your feedback.

Having problems

Having problems getting in the app and adding device

LLilgirl43

2 months ago

Response from developer

Please allow us the opportunity to resolve your concern by contacting our helpdesk at uspulsesupport@nielsen.com.

Can’t use some other apps while using this

I’ve tried to disconnect the vpn it automatically reconnects meaning I can’t use other apps that require me to not be connected to a VPN

SSupersonic8888

2 months ago

App doesn’t stay connected

I’ve had the app since around it came out and it always has issues staying connected especially if I change wifi networks to data. Slow to build points for rewards too

SSteevoEightyFive

2 months ago