Needs an update
App does not always work.cameras don't load. Once out of 12 it works. Get yourself a Lorex system
Please update the app
You are still selling this product, having bad reviews for failure to update the app can not be good for business. Do right by your customers and make the necessary updates
Playback footage
Please improve the playback options. It just shows a black screen every time. If I can’t even download the recorded footage, then why have the option?
REMOVE THIS APP
You said “the developer” stoped updating the app in 2014. ITS YOUR APP and you have not made a replacement app to work with equipment you are selling. DO NOT TRUST THIS COMPANY! They sell products they do not support then blame their “developer”. What a rip off! Don’t get me started on how frustrating the app was when it was supposedly working. If you make an app, expect to update it or make your equipment work with third party apps. It’s not hard.
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Support for this app stopped long ago.
Doesn’t even get to logon attempt. Additionally, the developer no longer supports nightowl pro. Why not simply remove it from the app store?
Horrible customer service and app doesn’t work for my Dvr
My Dvr will not connect to the app. Two people at night owl said that my device is too old for them to help me with. It is four years old. Would not recommend.
Not working with iOS 14.?
This app was working well until one of the iOS updates, maybe 14.5 or less. When can we expect it to work again? Using will CAM-IPPT-HDW
Night Owl is Disappointing Lately
Night Owl Pro does not work anymore with iPhone.
On side note, I have owned 8ch DVR Night Owl 720 p for about 5 years and will be in market for 4K upgrade soon. Doubt I will be looking at Night Owl if they can’t even release their privacy policy details to Apple or keep support going for older devices they put out and we’re selling just 5 years ago?!?!?!
On side note, I have owned 8ch DVR Night Owl 720 p for about 5 years and will be in market for 4K upgrade soon. Doubt I will be looking at Night Owl if they can’t even release their privacy policy details to Apple or keep support going for older devices they put out and we’re selling just 5 years ago?!?!?!
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App doesn’t even load anymore
I keep trying to log on my internet is fine nothing
Please Update App
The app worked well until December 2020 but now the app is really slow and does not connect to cameras. Please update your app.
Falla en la app
Desde diciembre no se pueden visualizar las cámaras vía remota
Since I have updated to iOS 14 the take so much time to start showing video!
Since I have updated to iOS 14 the take so much time to start showing video! Or not showing it. What happen? Please I have your sistem in my work , I should change it for other?
Time to update the app
Apple I phone 10 max it takes for ever to load up and sometimes drops you after 5 years maybe it is time to fix the app
App issues
This app work great until December 2020 and now it’s slow to pull up the Cameras. This is a security issue if you need to view cameras quickly.
Hello..! Please UPDATE!!
IT’S ABOUT TIME ALREADY -- PLEASE UPDATE FOR A 5-STAR RATING!!!!!
Retail store owner
This app worked great for a couple of months. Then, only when I was inside the store where the camera was located. Now I get no picture. Please help. I have hardly used this camera & app!
Useless Support
Zero stars is not an option. Not only doesn’t the app work but calling or going online to NightOwl support is a waste of time. Instead of fixing the issue I had with the app and DVR there solution was....buy another DVR. This was after hours online where they incorrectly told me what ports to open on the router and to “ unplug the DVR and plug it back in”. I’m close to figuring it all out on my own because I hate wasting money. Won’t buy any NightOwl products anymore.
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Not working
App Need a update not working. Don’t buy Night Owl don’t waste your money.
La app se cierra
Al momento de intentar visualizar las cámaras remotamente, la app se cierra.
Please update
I have had the system for about a week an the app constantly crashes. Please update!!!!
