NinjaTrader User Reviews

Customer Experience

Positive experience26.4% of reviews
Neutral12.5% of reviews
Negative experience61.1% of reviews

~ Based on 72 written reviews from the US App Store.

What users say

Is NinjaTrader Safe?

NinjaTrader: Trade Futures appears safe based on user ratings. AppsHunter Safety Score for NinjaTrader is 86/100.

This assessment is based on 1,056 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.3% of ratings point to a safe experience
5.2% of ratings suggest some concerns
13.5% of ratings point to a risky experience

~ Based on 1,056 App Store ratings for NinjaTrader.

Is NinjaTrader Legit?

NinjaTrader: Trade Futures is no longer available in the App Store. AppsHunter Legitimacy Score for NinjaTrader is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Disappointing

Will not let me setup an account for some reason.

Charting

Charting needs improvement in the UI department. Currently hard to use and difficult to even get to a chart up and going without having to spend time on learning the platform just like its Desktop app. Workspace from mobile to desktop and vice versa for a seamless would be expected in the near future since this is an amazing brokerage/ charting platform.

Other than that. Thank you for a solid starting point and allowing me to learn the trades with accurate data and desktop charting tools and indicators. Just hoping for a more robust app that would make it easier to trade from my phone with great charts and tools and execution.

Five starts when updated for sure! ⭐️⭐️⭐️⭐️⭐️💯🙏
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Please fix it

When the app is open and the screen locks, and you go back into the app, it switches your account to the live account when you really meant to be on the demo account. So you could mistakenly make a trade in your live account. Also, when switching to the demo account or between two accounts, the app just goes black and freezes. Have to close out and open again. I will not use this app for live trading until these issues are fixed.
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Response from developer

Hey, there - thank you for this feedback. We're working hard to bring updates and improvements to the app, so suggestions like this are very helpful! We will be sure to pass your note along to our product development team as well.

Quite possibly the worst trading app ever made

Hopefully they read this and add functionality for adding levels/zones, or just being able to draw anything in general.

There are constant pop ups and alerts that you can’t turn off and they are very very annoying.

Truth be told I question the purpose of this app and this company in general. I don’t believe it’s to help retail traders succeed. They wouldn’t allow this app to exist if that were the case. There’s also the way they handle accounts with prop firms, some risk management features that are available for personal accounts aren’t for funded companies for whatever reason, it’s fishy.

My advice to NT would be to take a page out of motivewave’s book…make it a duplicate of the desktop version. But my advise to anyone reading this far is to turn around and run as far as you can in the other direction.
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Response from developer

Hey, there - thank you for this feedback. We're working hard to bring consistent updates and improvements to the app. Your suggestions like this are very helpful. We will pass your comments along to our product development team as well.

NT mobile app

All fine and dandy but wish there’s a way to view the data box in chart.

Worst Mobile Trading App

Not iPhone or cellphone friendly. You are unable to adjust your charts, change them, customize or even view charts on this app. What is the point of a mobile trading app if you can’t even view charts on the securities /derivatives you’re trading? The only thing more frustrating than using this app is the generic response that seems to be copy and pasted into EVERY single review critical of this app going back to last year:
‘ Hey, there - thank you for this feedback. We're working hard to bring consistent updates and improvements to the app. Your suggestions like this are very helpful. We will pass your comments along to our product development team as well. ‘

Being able to trade on a mobile device is very important when you are on the go so issues like this are a make or break given the sheer number of brokers available.
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Worst platform ever

This is the worst platform I have ever used in my life. It does not let you withdraw your balance, barely you can’t trade on anything and when you go on life chat they connect you to a live agent you wait for way too long at the end the chat ends without helping you.

Whats the purpose of this app?

The picture that are displayed in the app store are misleading and honestly a lie. There are no charts, only small line graphs on a markets list view. If you are looking to actually trade from your mobile device, this will not work. This app would more so serve the only purpose as account management and closing trades while not at computer. Making informed decisions to enter trades would not really be possible given the lack of information this app doesnt bring.

I think marketing pictures of the app than having the app look nothing like that might be a violation of Apples terms honestly. Something Ninja should consider.
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Response from developer

Thank you for taking your time to review and we're sorry for your experience with our app. We've shared your observations with our support team. If you have any other issues, feel free to reach out to support@ninjatrader.com or click support in the app.

App NOT user friendly

Ninja trader charting on the app is not user friendly - there’s non stop useless notifications that aren’t simple to manage. If you bounce out of the app and then back in you can not change X axis. Additionally when you set up a stop loss the arrow buttons to move up/down are so small to press, it’s impossible to move quickly during a good running profit trade. There is no bar counter for your charts nor any way to add trend lines. Unless they make some refreshing updates, I wouldn’t use NinjaTrader at this time. Looking at moving out of NinjaTrader and into something more user friendly
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Response from developer

We're sorry about your negative experience with the NinjaTrader app. Thanks for taking the time to review - we've passed your comments along to our support team. You can reach out to support@ninjatrader.com or click support in the app.

DONT WASTE YOUR TIME

This was the worst experience i had with a broker. The charts are weird, you need a subscription to trade (when they say “pay as you trade with no monthly fee, which is a lie), and the signup process was annoying. I should’ve listen to the other comments. DONT WASTE YOUR TIME. I wasted 2 days just to be told i need to have a subscription to trade, after jumping through hoops JUST TO GET THE ACCOUNT. I never write reviews, so you know this was a bad experience if I’m taking the time out of my day to write this. I’m hoping to have better luck with Oanda.
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Scammers

Charts are great but they will liquidate your position anytime of day. You will lose. They charge tons of hidden fees, and make it really hard to profit from your trades. They decided one morning that they needed everyone to have 4x the required margin in 30min or they will liquidate your positions, which they did. You can't even deposit money into the account that fast. You have to wait 3 or 4 days for it to clear. Total scammers. You're better off using another broker who doesn't eat your profits and auto liquidate your positions on a wimb and they charge you $50 every time.
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Worst app

Keeps freezing, not worth trading on..

Fix the zoom on DOM

Please locked the DOM to a fixed size. It is crazy that it keeps zooming in and out every time you scroll or resize the chart. It is impossible to enter any trades. If possible, separate chart and DOM to separate pages. It is trying to show both and excel at none. Better to keep one thing working.

Response from developer

Hey, there - thank you for this feedback. We're working hard to bring consistent updates and improvements to the app, so suggestions like this are very helpful. I will be sure to pass your note along to our product development team as well.

Lacks charting functionality and support. Only good for putting trades on

I’ve had NinjaTrader for well over a decade and thought it was a great idea that they’d finally made the move to have a mobile app. But this app still lacks a lot of functionality that you’d want in a trading platform. Plus no specific mobile support. I’ve dealt with NT support countless times before since NT (Windows) Platform is a very capable charting software. With that, support was great. Mobile app support, however, is really bad. The only thing they’d tell me is to “clear cache and you can search online on how to do that on your specific phone” and “delete and reinstall the app” which did not fix the problem. For charting: the only way to expand a chart and add actual indicators is to click on “market screen” which means if you don’t have depth of market data on a specific instrument you cannot see price on y axis when you expand the chart (even though you’ll see up to the minute price data on the small line chart of the watchlist) i.e. for crypto and forex pairs (which price data is free and available on most if not all trading platforms) and $TICK (which I wouldn’t need the depth of market data for) you’ll be able to see live price data on the small watchlist but not able to see it if you expand the chart

*A lot of the 4-5 star reviews just talk about problems of the app.. so don’t know why they’re all clicking 4-5 stars
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Response from developer

Thank you for this feedback. We're working hard to bring consistent updates and improvements to the app, so suggestions like this are very helpful. I will be sure to pass your note along to our product development team as well.

Whoever wrote this wasn’t a trader

-Uncustomizable time frames?
-Line charts only?
-NO graphing/setting trendlines?
-No way set up complex order logic, and orders are on a different screen so you can’t see where you’re going to sell?

“We’re NinjaTrader’s app team, and we are here to lack everything you need!”

Whoever designed this app was complete idiot as far as what is necessary for traders. It is absolutely astonishing to me given how helpful all other people on their forum and support teams have been!

The app lets you modify the balance in your demo account and close orders, but that’s about it unless you are either insanely good with line charts or generally prefer to trade in a long term fashion off of Google charts…

NinjaTrader is almost exclusively for day trading. So why isn’t your bloody app designed for day traders??? I mean, you honestly incur a penalty if you hold anything overnight!

The app itself is not that complicated. Or useful.

Deleted after 10 minutes - I will not be needing it even to CLOSE my trades because ALMOST NOBODY ON NT HOLDS OVERNIGHT!

Who designed to zone out on the day of the design meeting?
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Not Especially Easy To Use

I like Ninjatraders desktop app but charting with this mobile app is frustrating, especially for day trading where one wants to be able to work with multiple intraday time frames.

The interface is clunky and not very intuitive. Some examples: The timeframe options are somewhat limited, especially if you like to see and trade futures on tick charts other than 500 ticks. While expanding charts to see different lengths of time possible, it is not at all easy if you need to change things quickly.

I use candlestick charts. But I am red/green colorblind. The candles are in red and green and there doesn’t appear to be a way to adjust this. This makes it pretty difficult to see a chart clearly and accurately.

On the positive side, Placing orders is relatively straightforward and there are a number of options for doing this. Also, some of the different views like depth, volume depth, basic info, etc is nice.

I’d love to be able to use Ninjatrader on a mobile device on occasion but it needs work before that is possible for me.
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Response from developer

Hey there - thank you for this feedback. We're working hard to bring consistent updates and improvements to the app, so these suggestions are very helpful. I will be sure to pass your note along to our product development team as well.

Just works

Even if you turned of notifications for news and all other they keep popping up. Think about so much news popping up and you need close one by one. How boring and distracting it is. In addition changing time frame doesn’t not update chart automatically you need get out of chart and get in again to see the change. It should be improved!!!
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Just works

Even if you turned of notifications for news and all other they keep popping up. Think about so much news popping up and you need close one by one. How boring and distracting it is.

In addition changing time frame doesn’t not update chart automatically you need get out of chart and get in again to see the change. It should be improved!!!
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All in all great

Love NT. Been using it for quite a while and recommend it. The desktop and net version are worth it. My only gripe is the mobile version freezes quite a bit forcing the user to reset the app. Yikes! Platform stability has to come first.

Great overall but needs work

The app has come along way it’s great in doing the basics, letting you view your account and look at all news but I feel that the charting needs a lot of work. It’s hard to view the candles when everything such as the price levels and buy and sell buttons are so big taking up a lot of screen space