Too basic app for a low quality water heat pump
The app is very basic, with poor UI design. You often need to reconnect. Closed API, so impossible to connect to Home Assistant (yes, in 2026!). And the hardware itself… Well, in 4 years, this spring will have been the first one I’m able to start it without having the Nirvana tech over to repair it! It was even not working on initial install! I would not buy again.
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Device offline
Been using for 3 years. This year is the first that gives me so much problems. Worst part is sometimes… it just works and nothing changed in my setup. Sometimes the device is online but most of the time it’s offline. Connects to router, connects to internet but doesn’t connect to web service. Changed my entire wifi setup that was working great except for that one device and it’s still the same. Have an outdoor AP with max strength signal right next to the heat pump and still doesn’t come online. All other devices including cheap indoor wifi plugs work great even further than the heat pump. Have a friend with same heat pump and totaly different router and wifi and has exact same problems. VERY frustrating for a 200$ wifi dongle…
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Please, please update your app!
It’s terribly dated. Doesn’t work reliably. I can’t set a time zone. I paid a lot for your heater. Let’s put just a TINY bit of dev time into your app, ok?
Needs more functionality
The app needs a restart every time I run it. Also, I’m looking for Home Assistant integration to help control and get data.
Not worth the headache
Heat pump works well but app is trash. Unable to set up. Device shows connected to internet. However, when MAC address is added to app it give a “try again later message” terrible instructions with device and online. Please make it usable.
