Trash App
Improve your service overall before attempting to build a trash app
Frustrating!
I don’t know which is worse; the app itself or the complete abandonment people face when they need help. The app barely works, support is nonexistent, and complains seems to be disappear into a void. A service this important shouldn’t be this frustrating! It just doesn’t make any sense!! Nigerians deserve better!!!
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Worst App in the History of Mobile Apps
This is probably the worst mobile app ever created. Absolutely ridiculous as nothing works. Anyways, what do I expect?
What a waste
Such an incredibly difficult app to use. Still ended up going to London. Crazy!!!
Fraud alert!! The most useless app ever.
Don't download or try this process of renewing your passport with this app. You'll be frustrated. Right now, I have lost 243$ to this fraudulent process. Stay safe
No words!!!!!
The app does not work. Simple.
I have tried MULTIPLE times since last year, last year oooo, since last year to create a profile on the app without success. After filling in my details, i is click the green button and it NEVER takes me to the next page. After some time, the green button goes from dark green to pale green, even with all my details files in.
Also, phone number does not take any country code other than +234, and the gender and date tabs always have issues with reflecting what you selected. Why I mean is this, if you are male and you select male as your gender, it will not take. It will remain blank for a very long time. Same with the date of birth- it doesn’t readily reflect one’s selection of month, day, and year.
After several calls to the embassy, and emails to both the embassy and the email on the app, and no response received, Alas!!! I’m still unable to CREATE A PROFILE in order to proceed with the contactless passport renewal.
I have tried MULTIPLE times since last year, last year oooo, since last year to create a profile on the app without success. After filling in my details, i is click the green button and it NEVER takes me to the next page. After some time, the green button goes from dark green to pale green, even with all my details files in.
Also, phone number does not take any country code other than +234, and the gender and date tabs always have issues with reflecting what you selected. Why I mean is this, if you are male and you select male as your gender, it will not take. It will remain blank for a very long time. Same with the date of birth- it doesn’t readily reflect one’s selection of month, day, and year.
After several calls to the embassy, and emails to both the embassy and the email on the app, and no response received, Alas!!! I’m still unable to CREATE A PROFILE in order to proceed with the contactless passport renewal.
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Biometric Failure
A very bad app
Worst thing ever
How do I give this app a 0 rating. If you think APC is the worst thing out of Nigeria, then you’ve not met this app. It’s basically a fraudulent one, verification fails once and no opportunity to retry or even refunds. No accessible support team. I’m not a betting man but it’d be a better investment betting on Wolves to beat PSG than paying $100 for their contactless service. Utterly useless!
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Incompetence
Can there be a minus star for this app, another way of looting money and acting like they are providing a service, in this AI age, ordinary app cannot function for over 200million people, what a disgrace in a nutshell this app does not work and a complete waste of time. The help setting does not work not even a bot to chat with, the number provided actually tells you this number has no call facility, why are we like this?
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Zero star
The app is so frustrating, I can not proceed without receiving an OTP, I not received one. Zero star
Biometric
The biometric system isn’t working
Registration
Registration is a problem.. what other credentials does it take to register successfully.. Everything just have to be difficult with Nigeria.. o ga ooo
It is not working
I downloaded this app but it is not letting me login in even after getting an OTP it was still saying invalid code ,I created another account still not working ,I have so much to complain about but I will stop here🤦🏽♀️
Almost Useless
Unable to make progress using the App until you’ve registered somewhere else and made payment somewhere else and these no instructions
Useless
What’s the point of making the app if it’s not going to work. An absolute waste of space and time.
Unable to start biometric
Hello,
I have submitted my applicator and made all the necessary payments from the website, including the contactless biometrics payment, and the contactless status on my application is yes.
However, the mobile app keeps saying it can’t find my application, I am unable to start the contactless biometrics.
I have sent emails, and called but no one is responding to me. Please help!
I have submitted my applicator and made all the necessary payments from the website, including the contactless biometrics payment, and the contactless status on my application is yes.
However, the mobile app keeps saying it can’t find my application, I am unable to start the contactless biometrics.
I have sent emails, and called but no one is responding to me. Please help!
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App Crashes
App just crashes at finger print capture
Fingerprint
Fingerprint not working!! Huge waste of time
Unable to login
Hi, I’m finding it incredibly difficult to sign into this app. I’ve had to reset my password several times and even reinstalled the app, but nothing seems to work.
Works
Biometric capture is the hardest part of this app. It didn’t work on my Samsung Tab S7+ or iPhone 16 Pro Max (kept giving errors), but I eventually succeeded with an iPhone 14 Pro.
Seems not fully optimized for newer iPhones yet. Works better on Android devices with good cameras and iPhone 15 and below.
However, it saved me the cost and stress of traveling to Ottawa since I’m based in Winnipeg, Canada.
Seems not fully optimized for newer iPhones yet. Works better on Android devices with good cameras and iPhone 15 and below.
However, it saved me the cost and stress of traveling to Ottawa since I’m based in Winnipeg, Canada.
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