Nitro PDF Pro User Reviews

Customer Experience

Positive experience13.2% of reviews
Neutral7.9% of reviews
Negative experience78.9% of reviews

~ Based on 38 written reviews from the US App Store.

Is Nitro PDF Pro Safe?

Nitro PDF Pro: Read & Edit appears mostly safe based on user ratings. AppsHunter Safety Score for Nitro PDF Pro is 77/100.

This assessment is based on 158 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.1% of ratings point to a safe experience
5.1% of ratings suggest some concerns
24.8% of ratings point to a risky experience

~ Based on 157 App Store ratings for Nitro PDF Pro.

Is Nitro PDF Pro Legit?

Nitro PDF Pro: Read & Edit appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Nitro PDF Pro is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Have Pro on Windows but….

I have a fully paid Pro version on my computer yet this won’t let me access. Ugg. Why am I not surprised?

Leaking Data on Darkweb

I have used this app on android. Today I made an account on Norton, to download a new Norton Premium Antivirus. After the Install I received a notification of data leak on dark web. I checked the source where it was leaked, it was by gonitro.com which led to this application I installed once in 2021. Please refrain from using this app. I am afraid to use my real name after i learned that. I changed my email and passwords. This app developer need to put a serious thought on their cyber security.
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Expensive and Useless

Not giving its Pro features on iOS and iPadOS. Giving only simple feature with yearly charges which iPad default PDF app already have.

Great App

It’s really helpful program and I like working on it l, give me great support to manage my projects documents

Disappointing

I have Nitro pdf pro 14 on two of my PC’s. It’s great. I accepted the free Nitro pdf Pro trial that gave me the same tools on my ipad with access to all my recent files but I could not justify the cost. This app for a more reasonable price promises the same features but utterly fails to deliver. The support link gives contact options for the various PC and Mac offerings but not for the ios product. You can combine pdf files but it is impossible to reorder them. You can only rotate or delete. The help link takes you to something called Pdf pen. There is no way of contacting support directly. I am going to have to cancel.
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Crashes repeatedly on iPhone. Yes, my iOS is up to date.

It crashes when opening PDFs from websites email attachments, and attempting to save markups. It also consistently does not save documents after performing markups or trying to save a PDF. It has difficulty creating new folders to save files in. I have to make the folder using a different app and then try to save it, which also fails repeatedly.
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GARBAGE! SAVE YOUR MONEY

This app is useless. The editor app that comes with iphone works better than this. You cant even rotate pages. Save your money.

Ajitkumar

Nitro PDF Pro is useful and more convenient to do modifications in PDF files.

Needs keyboard support

Even just a Cmd + F for search would be huge. If you do add Cmd + F, please allow Esc to cancel the search.

Response from developer

Thank you for your review of Nitro PDF Pro for iPad & iPhone. To clarify, is your feature request for our iOS/iPadOS app or for the Mac app? Information on how to search for text via Nitro PDF Pro for iPad & iPhone is available here: https://www.gonitro.com/user-guide/ios/markup. If this does not resolve your issue, please provide more details on your issues with searching via our Community Forum: https://community.gonitro.com/. We are committed to providing the best possible user experience and look forward to helping you resolve your issue ASAP.

iPad V14 is worse

I can’t markup/draw on a pdf that has editing disabled but markups enabled on the v14 version. Tried going to the website, community forum, submitting an issue, to no avail. Frustrated that there is no phone or live chat for customer support on technical issues.

Response from developer

Thank you for your review of Nitro PDF Pro for iPad & iPhone. Your satisfaction with the software is important to us. We are very sorry to hear you are having problems and take all concerns seriously. Are you using the latest update of Nitro PDF Pro (iOS/iPadOS)? Are you using the latest iPadOS? Are you having troubles with a particular document or do you have issues with multiple different documents as well? We recommend using the latest version of the app with the latest iPadOS. If you are indeed fully updated and still have troubles, please post updates via our Community Forum. We are committed to providing the best possible user experience and look forward to helping you resolve your issue ASAP. 

Does not save documents

I can not save documents after editing… don like it…

Response from developer

Thank you for your review of Nitro PDF Pro for iPad & iPhone. Your satisfaction with the software is important to us. In order to properly troubleshoot and address your issues specifically, please provide more details your inability to save a document via our Community Forum: https://community.gonitro.com/. Edits to documents in PDF Pro for iPad & iPhone are saved automatically. We are committed to providing the best possible user experience and look forward to helping you resolve your issue ASAP. 

PDFPEN USER

I cannot see any way to rotate a pdf received in landscape view. The help pages do not apply to iPad. I will not keep my trial subscription unless it allows me to edit PDFs. That was how is billed. I have PDF Pen on my Mac and it very good.

Response from developer

Thank you for your review of Nitro PDF Pro for iPad & iPhone. Your satisfaction with the software is important to us. More information on how to rotate pages is available via our User Guide article here: https://www.gonitro.com/user-guide/ios/markup. To troubleshoot and address your issues regarding editing specifically, please provide more details via our Community Forum: https://community.gonitro.com/. We are committed to providing the best possible user experience and look forward to helping you resolve your issue ASAP. 

Won’t start without full purchase.

On startup the only option is to pay in full or shut it down. Also, the list of features given on the Purchase screen lack several key capabilities advertised. None of the comments listed are positive.

I was a paid user of PDFpen Pro for 8 years, but going to pass on this one.

Response from developer

Thank you for your review of Nitro PDF Pro for iPad & iPhone. Your satisfaction with the software is important to us. Upon launching the app, you should have the option to begin a 14-day trial of the app as per our App Page description. In order to properly troubleshoot and address your issues specifically, please provide more details regarding the trial as well as the features listed that you were specifically looking for via our Community Forum: https://community.gonitro.com/. We are committed to providing the best possible user experience and look forward to helping you resolve your issue ASAP. 

Not working in IOS 17 pre release

Works as expected on IOS 15.7.7 on iPad Air 2, but fails to open files for viewing or editing on IOS 17 pre release on iPad Pro 10.5.

Wastage of money it cannot edit pdf. Return my money back

Wastage of money it cannot edit pdf. Return my money back

Response from developer

Thank you for your review of Nitro PDF Pro. Your satisfaction with the software is important to us. We are very sorry to hear you are having problems and take all concerns seriously. In order to properly troubleshoot and address your issues specifically, please provide more details via our Community Forum: https://community.gonitro.com/. For example, are you having issues with a particular document or multiple different documents? Are you using special documents like LiveCycle forms? Can you send us a sample document so we can replicate the issue on our end? If we can replicate the issue, we can better troubleshoot. We are committed to providing the best possible user experience and look forward to helping you resolve your issue ASAP.

A major let down, don’t waste your money.

I bought this thinking it would at least have the same basic functions as the windows app. It doesn’t. I can’t even create a table of contents from within the app (the main reason I bought this) or a basic fillable form. There is no support for this app to be found and the User Guide requires an internet connection. Skip this one, it’s not worth the hassle and is a major disappointment. I wish I could get my money back.
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Response from developer

Thank you for your review of Nitro PDF Pro. Your satisfaction with the software is important to us. We are very sorry to hear you are having problems and take all concerns seriously. Please provide more details via our Community Forum: https://community.gonitro.com/. The UI of the Windows and iOS/Mobile apps are different for different uses i.e. desktop editing is much more heavy duty while mobile editing is lightweight. Also, the iOS/Mobile app is built for the Apple user base. We are committed to providing the best possible user experience and look forward to helping you resolve your issue ASAP.

Program freezes up, fails to save after deleting pages in PDF

To whom it may concern,
After trying to edit a PDF recently, the simple task of deleting two pages in an existing PDF document, caused the program to crash or I would received a “save failure” error message, if I did manage to get it the delete the pages.

Additionally, when trying to share a document to another folder on the iOS device I would receive a “save error” message.

I finally had to come up with some other workarounds using other programs to simply finish the task of the deleting two to page within a PDF. I purchased this program shortly after your company acquired pdf pen.

Overall the program’s interface when it does work and is not freezing up is cumbersome and not very intuitive to use.
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iPad app lacks ocr

iPad app lacks ocr capability.

Can’t delete the text and add text total waste of money

How to get refund

Response from developer

Thank you for your review of Nitro PDF Pro for iPad & iPhone. Your satisfaction with the software is important to us. We are very sorry to hear you are having problems and take all concerns seriously. In order to properly troubleshoot and address your issues specifically, please provide more details regarding your specific document and the steps you took to delete text via our Community Forum: https://community.gonitro.com/. We are committed to providing the best possible user experience and look forward to helping you resolve your issue ASAP.

Not able to edit any pdf documents

waste of money, not able to edit pdf

Response from developer

Thank you for your review of Nitro PDF Pro for iPad & iPhone. Your satisfaction with the software is important to us. We are very sorry to hear you are having problems and take all concerns seriously. In order to properly troubleshoot and address your issues specifically, please provide more details regarding your specific document and how you are editing your documents via our Community Forum: https://community.gonitro.com/. We are committed to providing the best possible user experience and look forward to helping you resolve your issue ASAP.