Unable to access account
It has been more than a week since the app is not opening (unable to log in) with no clear justification from the support team, as well as no timeline on a fix. As an investor, this is completely unacceptable, and contemplating what are the next steps I can take.
Feels like a scam
Cant change SIP cant even login now. I feel like its going bankrupt and there tech team is the reason. I want to move all investment to something else but there is no option
This app is not working on iPhone 14 Pro
I am using Niyo Money app since 2019
and suddenly it stopped working from last couple of days I am unable to log in with my registered email id and mobile number in Niyo Money app… I am getting error like “cancelled “
and suddenly it stopped working from last couple of days I am unable to log in with my registered email id and mobile number in Niyo Money app… I am getting error like “cancelled “
App not working
App is not working from few days and there is no update on this, kindly update what happened so that we can plan on alternate
Wonderful
The goal based investing is great. The interface of the app is also very clean. I just wish that rebalancing feature could have been given to us.
Time to exit Niyo Money
Not able to modify SIP l, customer support team doesn’t respond anymore, escalation to operations team and grievance team is getting no response either. I think its time to move on.
Feature under app stopped working
I can neither modify the SIP nor change the goal. And, customer care no longer bothered to response or fix the issue.
Stopped working
How to kill a great app?? Simple, sell it to someone who is busy developing credit cards that no one is interested to buy and that someone isn’t interested in pursuing the original app.
Goalwise was one of the market leaders in MF education and investment, but the Niyo guys totally ruined it. The app doesn’t works most of the time. There is always some error or the other. Now it doesn’t even loads… Pathetic customer experience…
Goalwise was one of the market leaders in MF education and investment, but the Niyo guys totally ruined it. The app doesn’t works most of the time. There is always some error or the other. Now it doesn’t even loads… Pathetic customer experience…
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App stopped working
App has stopped working since a few days. Unable to view anything. Getting a blank white screen with a pop up saying “cancelled”
Not being able to login since the last 2 days
Not being able to login since the last 48 hours. And there is little communication from Niyo team on what the issues is
App isn’t working
The pages aren’t loading properly. Unable to view MF’s, the screen is totally blank and shows Cancelled pop ups.
Unable to login using mobile number
Unable to login using mobile numbers, it showing as cancelled while trying OTP
Doesn’t work
Tried closing the application and reopening multiple times. Just shows a blank screen with cancelled at the bottom. I was forced to shift to this app from Niyo global as I got a notification that Mutual funds won’t be available on the other application. I don’t have any contact details to raise concern if the application itself isn’t opening up. No communication sent on any updates or downtime. Seems like you are experimenting. Money and finance related apps are not meant for this! If you don’t have proper communication on downtime and a proper 99.8% uptime, shouldn’t force people to change from a stabilised platform
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My id and number is showing cancelled
I have been using this app for a long time now but suddenly I am facing logging issues. Please solve this issue ASAP as I can login through your mobile website
I can’t login can’t see my mutual funds
It’s a completely unnecessary move. I was happy with NiyoX why are you forcing the migration? Now I’m unable to login. Yesterday I could login and view just my total invested amount. I could not view my mutual funds and because of this I’m stuck with your app that isn’t letting me redeem any of my mutual funds you either fix this or take responsibility of ensuring my redemption doesn’t get affected
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App doesnt work smoothly
I am using Niyo money when it was goal wise, i use to like the app a lot however, recently observed over a year that the app is too slow and gets stuck easily. I think once the goal wise team has sold the company the App is not being developed and improved. Would be happy to see some improvement in app
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Very bad bad support !
My account is frozen for two months with no clue to who has to what or where ! Cant reach out a person to talk to or look into my problem. Only way to reach is via an email ticket and it takes an eternity to hear back from the team. Really horrible for past two months !
App is not refreshing mutual fund data
Previously, the app used to refresh balances based on the CAS statement data. But, for the last two years, it is not refreshing the data and multiple emails to support team is of no use. They keep saying that they will take some action but there is no mention of a specific timeline by when this issue will be resolved. The last update to the app seems to be about a month ago. Please let us know what is the future of this app and is this issue ever going to be resolved.
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Very poor support
Very poor support - it has already taken a month to change the bank account and still there are issues
It’s an amazing application
Been using it since 2019. I have not been letdown a single time. It’s too good