Update loses subscription
Once I updated the app it loses the link to my paid subscription. Logging back in says there is no active subscription for my account but my subscription is paid through the end of the year. Customer service did not respond to me.
Have subscription. Can’t access subscriber content.
Have a subscription using Apple’s privacy relay. Login on desktop via Apple ID works, but cannot access subscriber content. Can only contact NJ.com for subscription problem by writing email, which defeats the point of privacy relay. Stay classy you creeps.
Junk
This app almost never opens and if it does open it takes forever and most articles are locked. This app needs a serious update.
Fix it
This app almost never loads. Screen remains white, then it crashes. Open it again, same thing. There have been numerous updates, none of which address this problem.
Broken and Bad Faith
This app excels at two things: crashing and hoovering up your private data!
Slow
Great reporting but the app takes forever to load!
Won’t open please fix
Did the same developer who recently updated the NJ Transit app also update this one? Because it’s not working. Was a great app and all of a sudden it’s not even opening. I pay a subscription but the news isn’t accessible. Please fix asap it’s important to have local news and this poor tech is undermining the journalism
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Worst performing App ever
The app would not open today after 3 attempts. When the app does open, it takes 30 to 60 seconds to populate. I’m paying $10 a month because I like local news. I’m out.
Load time makes it unusable
This app is horrible. Waiting for over a minute to load every time or even longer. Was happy to pay for a subscription to support the press, but I can’t even read stories. Did not renew. No thanks
Crashes
The app rarely opens and when it does, it crashes. It’s the only news app that does this and the phone has 128g. Fix it
Soooo glitchy
This app is so glitchy! It never loads when you click on it, it stays a blank white screen even when you go in and out of it several times. When you search with a keyword, it takes FOREVER to load and search.
Senior unfriendly
We seniors can’t afford to pay to read articles
Poor user experience
I’ve used this app for a long time and am a paying subscriber but recently, the last six months it has gone downhill. The app takes forever to load each time you click on it and that includes NJ.com related apps like their New York football Giants news app. Additionally, after the last update two weeks ago, every time I click on it the app takes a long time to load and then crashes out so I can’t even access it.
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Too many ads
Too many ads and need subscription
Slow & clunky
The NJ.com content takes a long while - like 15 seconds - to load. Always. This isn’t a once in a while thing.
Using the search function is impossible, because it waits 10+ seconds to load each character in your search term.
I have reviewed this app in the past. I guess reviews don’t make it to your developers.
Using the search function is impossible, because it waits 10+ seconds to load each character in your search term.
I have reviewed this app in the past. I guess reviews don’t make it to your developers.
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Broken App
I am a subscriber and this is only real NJ News site which is linked to the Star Ledger. The app is broken. It takes forever to load a story. It’s been that way for quite a while while and nobody bothers to fix it.
Excellent coverage, spammy ads
Love NJ.com’s coverage of local and statewide Jersey news.
The app needs some work when it comes to ads. Try to scroll past one or even look at it too long and it dumps you out to a suspicious website leading to god knows what. Better UI design would go a long way to preventing accidental clicks.
The app needs some work when it comes to ads. Try to scroll past one or even look at it too long and it dumps you out to a suspicious website leading to god knows what. Better UI design would go a long way to preventing accidental clicks.
Must now pay to read 90% of the content
This used to be my go-to app for all NJ news. Now every story is locked. They are attempting to force a paid subscription. Me thinks not. BYE!!!!
Slow, glitchy, frustrating
App takes a long time to load, and most of the time it crashes. Very frustrating to rely on such a poor app for a paid subscription.
Very glitchy.
Fails to load half the time. Very annoying.
