Bugs
Can’t access after update
why french and portuguese?
No audio
Response from developer
Thanks for your feedback, and we’re sorry for the frustration. We actually replied to your support request via email to help troubleshoot this. In some cases on iPhones, audio may not play if the device is set to Silent Mode, which can affect certain media playback depending on system settings. Switching the device to Ringer Mode usually resolves this immediately. Since the lesson audio itself is working normally, this is typically a device setting rather than an issue with the lesson content. If the problem continues after switching off Silent Mode, please reply to our email with your device model and iOS version and we’ll gladly investigate further. We’d also really appreciate it if you could update your rating once the issue is resolved, as it helps other learners discover the app. Thank you for trying NKENNE and for helping us improve the experience for everyone.
Informational but very glitchy
Response from developer
Thank you for learning Igbo with us and for your detailed feedback. We sincerely apologize for the glitches you experienced. We’ve released a new update with major performance and bug fixes. Please update to the latest version, and don’t hesitate to reach out if you need any support at support@nkenneapp.com!
