Helpful app
The app helps
Quick and ease
Quick and easy access.
Cash
I like everything except it takes 3 days for a transfer to an outside account.
Best app
Best app
Terrible Visa Payment Options
The change to how we pay our Visa was supposed to make things better. It must only be better for the bank. Card control frequently crashes, can no longer add notes to payments and it’s harder to view transactions. I have to constantly log out and back in just to access card control.
Worst app on the store
Always has bugs and it’s always doing something dumb, Zelle is so dumb on this app whoever decided to incorporate it into the this horrible app needs to find a new job.
Bank loading error:
Ever since I got my new phone the app hasn’t been allowing me to access my bank account due to the security codes it normally has a spot to fill the blank for the code number but it hasn’t been working so I have to go on my online browser just to see my bank in order to send money or see how the money is going to what. Now the new update makes me have to click the “start over” link again but it doesn’t work. The bank needs to do something about this it’s not very efficient as it’s supposed to be.
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Happy
Currently have access all the time
Credit card
It terrible since they upgraded it.
App crashing
The app works for a while. Either a few days or weeks or months. Then just crashes and doesn’t open anymore. So I have to delete and redownload the app for it to work again. I have to keep doing this over and over and over again and it’s annoying. Also doesn’t feel secure when it deals with money.
Thank you
Thank you for great customer service & easy banking Noble 😎
Secure login
I had to go on the actual website for online banking and secure my login because for some reason, the app wasn’t helping me. I tried to secure my login with “call me” on one of the numbers I put on there and I received nothing. I put the app on my tablet and tried it that way. Nothing. The website thankfully had my email as an option to secure my login. I can’t believe using the app is so difficult. It wouldn’t even let me use the “text me” option. I hope this can be fixed. I do get flustered easily so likely I may try the app again but right now, I just can’t.
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Vazquez Luis
Easy to use.
Love the update
I love when they upgraded the system it’s easier for me to use thank you
Terrible Visa Payment Options
The change to how we pay our Visa was supposed to make things better. It must only be better for the bank. Card control frequently crashes, can no longer add notes to payments and it’s harder to view transactions.
USE A DIFFERENT BANK!!!
I havent been able to check my bank statements since the summer!!! I cant even log into the app because it will infinite load on the security check screen. The customer service is awful, i can barely understand the representatives. Ive noticed a pattern that none of them are american, which is harder to understand someones voice with an accent through a phone when its something so important as for needing help with a problem or filing a dispute. Seeing other reviews this is horrible work ethic. You do not make your clients feel bad for their wrongdoing, everyone makes mistakes!!! I will be moving to a different bank this is not the same noble credit union it once was.
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New Update Ruined Ease of Use
I was able to pay my credit card loan and access my rewards so easily before. Now I have to go through 4 menus before I can do that. The bank itself is fine but their new system update completely ruined the user experience for me. I’ll probably be moving to a new bank soon because I’ve literally missed credit card payments now since the UI is so horrible.
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Needs improvement
App keeps crashing, taking forever to load
Great App
Easy to use, best bank to bank with!! Gets my money right away!
Down AGAIN
App yet AGAIN does not open. Happens at least once a week. The Credit Union Management is failing.
App worked beautifully before the “security” updates and new management. Now it goes down frequently (won’t open today), doesn’t keep a running chronological total for credit cards with payments anymore. I’m thinking about finding a new home for my money. After 40 years.
App worked beautifully before the “security” updates and new management. Now it goes down frequently (won’t open today), doesn’t keep a running chronological total for credit cards with payments anymore. I’m thinking about finding a new home for my money. After 40 years.
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