NoBrokerHood User Reviews

NoBrokerHood - Manage Visitors
NoBrokerHood - Manage Visitors
NoBroker Technologies Solutions Private Limited

Customer Experience

Positive experience53.6% of reviews
Neutral4.4% of reviews
Negative experience42.1% of reviews

~ Based on 252 written reviews from the US App Store.

What users say

Is NoBrokerHood Safe?

NoBrokerHood - Manage Visitors appears mostly safe based on user ratings. AppsHunter Safety Score for NoBrokerHood is 76/100.

This assessment is based on 47 user ratings, with an App Store average of 3.9/5.

Safety Analysis

70.2% of ratings point to a safe experience
4.3% of ratings suggest some concerns
25.5% of ratings point to a risky experience

~ Based on 47 App Store ratings for NoBrokerHood.

Is NoBrokerHood Legit?

NoBrokerHood - Manage Visitors appears to be a legitimate app. AppsHunter Legitimacy Score for NoBrokerHood is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great for Society Management, Poor Home Services Vetting

NoBrokerHood is excellent for core society management, offering seamless visitor tracking, gate approvals, and bill payments.
However, the third-party home services marketplace needs better vetting. Vendors can be unreliable, occasionally giving misleading warranty info to close jobs quickly with little platform accountability when issues arise. Additionally, the user experience is increasingly cluttered with aggressive ad pop-ups and commercial notifications.
Great for community security and utility features, but exercise caution when booking their internal plumbing or repair services.
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Response from developer

Hi There, we enjoyed learning that you had a wonderful experience with us. It is our endeavour to provide our discerning customers with a delightful experience. We are happy to read your positive review and look forward to being at your service for your future requirements.

Packers and Movers service is a Fraud

I booked and paid in advance for loader tempo to move to different location. they never assigned the parter, not even called to provide valid reason for cancellation. In fact they didn’t even cancelled the booking but not refunding the money. I had to arrange loader on my own in a higher price for shifting. NoBroker neither calling nor responding to my email/chat to process the refund.

While exploring they will keep calling to book the service once booked and paid they stop phone communication and switch to chat only. Initially they were replying to chat and when failed to fulfil the service they simply deny discussion over phone.

It used to be good when started now it’s pathetic online platform. I wont recommend to pay for any service in advance. Instead pay once service is provided. Book a local vendor over Nobroker hood.

i am trying to chase them over email/phone/chat from past 3 days to process the refund but getting no response.
Looks like i have no other choice but to file is compensation case in consumer court..
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Response from developer

Hi There, at NoBroker, we are committed to maintaining transparent service processes, timely partner assignment, and responsive customer support at every stage of the booking journey. However, Please share your registered contact details and display name at service@nobroker.in so that we can assist you further.

NBH is not a user friendly app

My apartment uses NBH, and a few other apartments I know, where my friends live, are also partnered with NBH. Unfortunately, even though many residents and direct partners requested an accessible interface for this app, the company never responded to those emails or other communications and simply ignored them. It is important that residents with visual impairments or other disabilities be able to use the app with assistive technologies like screen readers, so it is very disappointing that NBH never seems to care about these requests. Although there are hundreds of screens in this app, only a very limited number meet accessibility or WCAG guidelines; the rest are highly inaccessible. If you are a new apartment association, it would be better to look for other apps, as they are much better than this one. There are many unlabeled buttons and buttons without accessible labels, many color contrast issues, and keyboard-only users cannot use this app. Even after writing and following up for almost a year, the company never seemed to care, which clearly shows that inclusion and user experience are not part of their values.
Thanks
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Response from developer

Hi Paullgeorges, we are committed to building an inclusive and accessible platform for all users. We value accessibility feedback and continuously work to improve the app experience. However, kindly provide us with your registered contact number along with your display name on service@nobrokerhood.com so that we can address your concern asap. You can also reach out to us at 9119300000.

Heavy Cross Selling

The app itself is good for the society management, but heavy cross selling and they do not respect customer app settings. Notifications every now and then even if you keep the toggle Off, guessing done purposely, and you open the app, big focus is on cross selling than the actual use of this app’s purpose. If you find any other society management app, you are better off there or accept cross selling.
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Response from developer

Hi There, we always ensure to provide a seamless experience through our app, and it is never our intention to inconvenience you with our messages. Kindly share your registered contact details along with your display name at service@nobroker.in so that we can look into the matter and discuss it further.

A security app turned into a marketing tool

Our society moved to NoBrokerHood for seamless visitor management and accounting, but the resident mobile experience has become a nightmare due to endless spam notifications.

The app constantly pushes pop-ups and push notifications promoting their internal services (cleaning, painting, financial products, etc.). As a resident, I need this app to know if a delivery driver or guest is at the gate. Because of that, I can't mute the app at the system level.

NoBrokerHood needs to understand that a society management app should prioritize utility and security over aggressive cross-selling. The UI feels cluttered with advertisements, and it completely ruins what could be a good platform. Fix the notification settings to let users opt out of marketing clutter.
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Bad app and worst service

App interface is bad which probably can be improved but there customer service is worst. I paid $$ for advocate service and provided them all the details. Service manager provided some infrequent updates for 3-4 months but then totally ghosted me from last 2 months. I won’t recommend this app and service to any apartment complex. They are running a SCAM !!!
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Pathetic services

Never book your service from this for packers and movers it’s almost 20 days I didn’t recieve my package , they don’t pick ur package on time , they will not come with packing material, and they will say I will pack from office and then they will ask u extra charges and above of all customer service ohh you can talk with god but you can’t talk with them no person will call u back and they Wil say sir you will get call back in 5 min and believe me you can’t get call back , and app help desk one more torture AI responses , I hope if AI can be pathetic then then this is a platform where AI Also die …. If you don’t get option then fire your all items or throw it or give to any needy person but don’t book with no broker …..and still if you want to feel kick in your life and play with your emotions then pls go ahead
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Response from developer

Hi Dr. Manish, your shifting experience is of great importance to us, and we are committed to starting the move as scheduled while ensuring timely delivery of goods to the designated location. Additionally, our experienced team always arrives with sufficient packaging materials. However, we would like to inform you that any additional charges may arise due to factors such as extra inventory, changes in distance, or other relevant considerations. That being said, please share your registered number and display name at service@nobroker.in so we can address your concern.

Frequent crash down ! And worst payment gateway

Experienced frequent app it is getting hanging and close abruptly. Worst part is payment gateway… it is not allowing showing bank server is down. And when we cancel payment to confirm back it takes more than 7 mins !! And if we minimise and work on other screen this app will not complete the task. When you back to original screen it will be in pause mode. So we have to seat keeping mobile in hand and watching at screen for count down!! Pathetic app service!! If any technical person is there pls look into it !!
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Response from developer

Hi Nilesh, we are committed to providing a seamless and user-friendly app experience to all our customers. We would like to clarify that our app is designed to deliver a smooth and reliable performance, and our payment gateway is regularly monitored and maintained to ensure uninterrupted transactions. The session timeout feature is a standard security measure implemented to safeguard our customers' financial information during payment processing. We continuously work to enhance the overall performance and stability of the application based on customer feedback. However, please share your registered contact details and display name at service@nobroker.in so that we can assist you further.

Worst service and no accountability

I had booked packers and movers with nobroker, i ll get to know the service partner info only before 24hrs. When i tried to contact him, he is not honouring the booking and asked to cancel it as he don’t have option to cancel. I tried customer support which only via chat but no response and I don’t have any other option. O was waiting till next next day untill 10am and cancelled the booking. Now nobroker took cancellation charge and refusing to refund without taking any responsibility on putting me under immense stress. They also took early carton service but didn’t provide any cartons. So o understood that, it’s their business strategy to scam customers systematically. So be aware. I later booked Porter and did my shifting hassle free. So even the whole world is going to end don’t go with nobroker service, they don’t allow you to die peacefully.
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Response from developer

Hi There, we are committed to providing smooth and hassle-free relocation experiences to all our customers. As a trusted platform, we work with verified partners to ensure reliable service. However, Kindly share your registered contact details on service@nobroker.in, so that we can assist you further.

New bug fix

Absolutely no bug fix. I keep getting kicked out of my society page and have not been able to access my account at all

add option to permanently disable forum posts notifications

your app is fine but not good.
This seems like a prank that forum posts can only be snoozed, add option to permanently disable forum posts notifications

POS with no way to stop unwanted notifications

this app is a spam machine with no way to stop unwanted notifications even if you turn off all notifications in the in-app settings then also it keeps spamming you. we have to keep this because its the default option for society but truly a POS it is. wish the society trashes this and moves over to other one.
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Just ads and fake notifications

The app is filled with ads to the point where you cannot navigate the core features. The app notifications show you more ads and new subscriptions that they want to push towards users. You get maintenance notifications only to realize that the amount due is 0. I have disabled app notifications and will probably uninstall the app as it basically doesn’t serve its core purpose anymore.
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Response from developer

Hi There, we always ensure to provide you with a seamless experience with our app. Hence, kindly share your registered contact details along with the display name on service@nobrokerhood.com so that we can discuss this further.

Worst service

Booked service for plumbing last week but till today no partner from no broker came for service . Every time there customer care team calling and telling no plumber is available. This is the worst part from like No broker , my sincere request to all do not use no broker services because there name tells no broker but actually they are Brokers .. worst customer care team they do not know how to talk to customers.. local service persons are more efficient than No broker service .
My rating is 0 . Do not apt services from no broker
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Too many ads

This app has way more ads than a online gaming website.
The main purpose of this app should be managing the society functions, gate entries, and notices to society members
The add family member and add vehicle section is always under issues not able to add members or vehicles or manage the profile. Constant error showing something went wrong
Really frustrating experience
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Ads every where

This app has everything else than what required by visitor management system so many popups ads, bill payment, services and core nobroker app wish there was option to toggle them, why UI look is from 1990s? even highly qualified PHD person need day or 2 understand options not really user friendly

really wish if noboker can focus more on main feature than pushing everything in one.
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Not able to change country code

On the signup page, the app is automatically taking US as my country code when I am entering my Indian number and it is not letting me to change the country code. So, I am not able to login.

The iPhone app just doesn’t work

There are so limited options, no option to go to Home Screen from anywhere. My request for being added to my society was rejected. I got the email, but when I open the app it is still stuck on the screen request pending with no option of going anywhere from there. No other navigation buttons. When I was trying to register, I was using my email id, because the login screen said enter your ph no or email id and kept getting the error invalid email. I tried with my phone number also, still kept getting an error. Suddenly yesterday I was able to use my phone number to register, so I gave my outside India phone number first. Never received the OTP on that. Then tried with India number and was able to register atleast. Now my registration request is cancelled, but the app is still stuck on the approval pending screen with no way for me to go anywhere from there. I came to the App Store and clicked on app support and it again took me to the request pending screen only. The iPhone app is absolutely out of sync with the android app. No features working properly.
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Notification Sound Update Needs Immediate Attention

Earlier, the NoBrokerHood app had a very good notification tone — it was loud, clear, and easily noticeable. Whenever someone visited, we could immediately know through the proper ringtone, which was really helpful.

But now, after the recent update, the notification tone has changed, and it’s very poor. Out of ten notifications, at least nine go unnoticed because the new sound is too soft and not distinctive. Many times, we miss visitor alerts completely as we can’t even identify that the phone is ringing.

Request you to please bring back the old notification tone or at least provide an option to choose a custom or previous ringtone. The old one was much better and ensured we never missed important visitor alerts.
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Response from developer

Hi Joshi, we always strive to ensure a smooth and seamless experience for all our users. Hence, kindly share your contact details along with the display name on service@nobrokerhood.com so that we can discuss this further.

Crashes a lot

This application crashes a lot on iPhone. And their team is so bad at handling the complaints. Rude and arrogant customer support staff. Lot of bugs.

Response from developer

Hi There, we always aim to provide our customers with a seamless experience through our app. Our dedicated team ensures timely support and responses throughout the service. Hence, we request you to share your registered contact details along with your display name at service@nobroker.in so that we can discuss this further.