NOMA iQ appears to be a legitimate app. The AppsHunter Legitimacy Score for NOMA iQ is 90 out of 100 points across 7 verification signals from App Store and developer data.

NOMA iQ User Reviews

Name: NOMA iQ
Rating: 3.9 (11 reviews)

NOMA iQ

Canadian Tire Corporation, Limited

🌟 Lifestyle

Customer Experience

Positive experience18.8% of reviews

Neutral8.3% of reviews

Negative experience72.9% of reviews

~ Based on 133 written reviews from the US App Store.

What users say

Summarized from real user reviews of NOMA iQ. Based on 11 reviews and a 3.9/5 average, it highlights the 8 positives and 14 negatives reviewers mention most about this Lifestyle app.

Positive things

👍Easy setup and installation process
🎨Good color customization for smart bulbs
📱Convenient remote control from anywhere
🔊Voice control integration with Alexa
⏰Scheduling and automation capabilities
💰Affordable pricing for smart home products
🏠Centralized control of multiple devices
⚡Works well when functioning properly

Negative things

🐛Frequent app crashes and freezes
🔌Constant connectivity and disconnection issues
⏱️Slow response times for commands
💾Experiences/schedules fail to save properly
🔐Password reset functionality broken
🎛️Poor app design and unintuitive interface
❌Features become disabled after updates
🔄App frequently forgets devices and settings
⚠️Unreliable automation and scheduling
🚫Pairing process is difficult and frustrating
📵Devices frequently show as offline
🔧Lack of customization options
🌐Poor integration with other smart home systems
📞Inadequate customer support

Is NOMA iQ Safe?

Not enough ratings yet to assess NOMA iQ.

Is NOMA iQ Legit?

NOMA iQ appears to be a legitimate app. AppsHunter Legitimacy Score for NOMA iQ is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Pointless app

Unfortunately switched from a MyQ garage door opener to NOMA. App is GARBAGE compared.

Why can’t I set up a recurring schedule to have my garage door close nightly? I did this with myq in case we or a kid forgot to close it at the end of the night.

Jon1235562266

12 days ago

Response from developer

Thank you for sharing your feedback with us, Jon. Our Customer Service team would be happy to address your concerns and pass along your feedback. Give us a call at 1-844-586-4662.

PAS ASSEZ DE RÉGLAGES VITESSE

Pas assez de modes de vitesses, 1-petit, 2-moyen, 3-fort, la différence entre le le lent et le moyen est juste phénoménale! Il aurait été bon de prévoir un réglage supplémentaire voir même 2! Pour augmenter la vitesse de filtration sans allez dans des pics de décibels monstrueux la nuit👍🏼
Merci aux équipes de noms pour cela.

nB: les minuteurs de 4/6/8h pareil dommage qu’il n’existe pas via l’application une ou deux autres minuteries ou pourquoi pas un curseur personnalisable???🙏🏼

Jmhayla

23 days ago

Response from developer

Merci pour vos commentaires. Nous sommes navrés d'apprendre que vous n'êtes pas entièrement satisfait(e) de l'application, mais nous apprécions vraiment votre avis. Nous transmettrons votre message à notre équipe afin d'évaluer ce que nous pouvons faire pour améliorer cela pour vous.

Terrible UX

The app is terrible. There are so many bugs and the UX is horrible. CTC should have just asked CLAUDE to design the app. You would think that a simple app such as this would be a bit easier to design. V6.5.1 there is no way to delete old experiences, so the interface gets clouded up with old experiences. That for some reason still triggers devices even though you’re not able to edit them.

Pharmerjo

a month ago

Response from developer

Thank you for your review. We are sorry that you have had a bad experience. To delete an experience please follow the steps with the link provided: www.canadiantire.ca/nomaiqhelp. If you would like to speak to someone about your experience, please call NOMA iQ 's specially trained representative at 1-844-586-4662.

Shotty UI & UX

The app keeps disconnecting from the AC; I’ll get numerous notifications that the AC has been disconnected from the network. The “Experience” settings always shows an error upon saving. There isn’t even any flashing cursor in the app feedback form. In 2026, there is no excuse. At least the app works 70% of the time, hence the 2 stars.

planetpea

a month ago

Response from developer

Thank you for your review and we are sorry that you had a bad experience with your AC. To reset your experiences please follow the steps with the link provided: www.canadiantire.ca/nomaiqhelp. If you would like to speak to someone about your experience, please call NOMA iQ 's specially trained representative at 1-844-586-4662

Dont waste your time trying to use the app

This app is absolutely garbage. Weve had it with our ac unit for a couple years now and its been iffy since the beginning, but the past few months its truly just nose dived. I can turn the unit on or off with my app and select which mode but it stopped allowing me to change any other settings.
For ex. When i turn it onto cool it automatically starts at 26degrees (the warmest option) but it wont allow me to decrease the temp. So now i have to manually decrease the temperature on the unit. Switching the fan speed in any mode is near impossible if it lets you at all. Ive deleted and downloaded the app so many times in hopes of change but nothing ever does except my annoyance towards this now useless app

I would give it zero stars

2 months ago

Response from developer

Thank you for your review and we are sorry that you had a bad experience with your product. To reset your experiences please follow the steps with the link provided: www.canadiantire.ca/nomaiqhelp. If you would like to speak to someone about your experience, please call NOMA iQ 's specially trained representative at 1-844-586-4662.

Consider including pairing instructions in the app

Would be easier for wifi pairing if the instructions were included in the app instead of referring to online or the user manual.

dcliffey

3 months ago

Response from developer

Thank you for your feedback. We're sorry you aren't completely happy with the app, but we really appreciate your input. We'll pass this along to the team and see what we can do to get this improved for you.

Easy to install, complicated to edit schedules!

I bought 2 of the NOMA smart wifi plugs. Adding the first plug was easy but when I set it up to turn on at a certain time and turn off 2 hours later, it turns on (most of the time) but never turns off. Trying to edit this in the settings has been difficult and despite trying several times to redo the settings, I can’t get it to turn off. I have only had it 2-3 weeks and my plan is to return it. It is easy to manually open the app and turn it on. I don’t know if the second plug would be better, but the editing of the schedule in the app is so difficult I don’t want to bother. I took screen shots and tried using ChatGPT, but it keeps saying everything is correct.

California Bighorn

3 months ago

Response from developer

Thank you for your review and we are sorry that you had a bad experience. To reset your experiences please follow the steps with the link provided: www.canadiantire.ca/nomaiqhelp. If you would like to speak to someone about your experience, please call NOMA iQ 's specially trained representative at 1-844-586-4662

Easy to install

It notify me when the dehumidifier tank is full. Wish it would also add money in my bank account when the tank isn’t full.

_Nailclipper_

4 months ago

Response from developer

Thanks for the 5 stars! We love hearing from our customers!

Setup is frustrating

Also why do you need to know my location to operate the device. Makes no sense. Signing in to an account to turn on a light is crazy work.

Birdlover6942

4 months ago

Response from developer

Hello, thank you for sharing your feedback. We understand your concerns! Android and iOS often require location permissions to detect and connect to smart devices via Bluetooth or Wi-Fi. Additionally, using an account allows you to control your lights remotely and set up helpful automations. If you’re still experiencing issues, our Customer Service team would be happy to address your concerns and pass along your feedback. Give us a call at 1-844-586-4662.

WORST App EVER

I wish I never bought such a low end product resulting solely on the App. The absolutely dumb “Experiences” are NOT easy as 1-2-3. The lights come on but from what I see, the end schedule time has never worked, along with the equally stupid colours and names have never saved. Taking this product back to Canadian Tire. Going back to buying Genni.

Jenerinlee

4 months ago

Response from developer

Thank you for sharing your feedback with us. Our Customer Service team would be happy to address your concerns and pass along your feedback. Give us a call at 1-844-586-4662.

Poorly Designed App

I would not give even a single start if I could. Such a poorly made app and very annoying to use. Glitches all the time. I just can’t believe Canadian Tire can’t come up with a better app for their Noma brand.

Psalm1530

5 months ago

Response from developer

We recommend ensuring that you're on the most recent version of the app, make sure you're running the latest iOS or Android operating system and/or restarting your phone! Let us know if that helps. If you’re still experiencing issues, please give us a call at 1-844-586-4662.

New update sucks

Worked totally fine for over a year, then did the most recent update & now doesn’t work at all.

baminacio

5 months ago

Response from developer

Thank you for sharing your feedback with us. Our Customer Service team would be happy to address your concerns and pass along your feedback. Give us a call at 1-844-586-4662.

password reset doesn’t work

password reset doesn’t work. also goes unresponsive every now and then.

mwwclarke

5 months ago

Response from developer

Hey there, we're so sorry for these issues you're experiencing. Sometimes the email gets sent to the Junk Mail folder, but if the email isn't there please give us a call at 1-844-586-4662 so we can help sort this out.

Cant put turn off timer

I check everyday of the week to close it then save, but it doesnt save it keeps the exact day and time as a unique turn off instead of saving for all days of the week with my preset time off…

jasoncrankflip

6 months ago

Response from developer

Why can’t I program my garage door opener to close daily at a certain time?

Response to developer - why would I need to contact your 1-800 to pass along feedback? That’s literally the point of reviews.

Coming from MyQ and Chamberlain products this app and the machine are a huge downgrade. It was a gift for my new house so free is free but come on, it lacks basic features. I used to have a schedule to close my garage daily at 11pm, just in case it got left open so it doesn’t stay like the overnight.

The only option you have with this is too physically set up an automatic shutdown of 3 or 5 mins after opening. This is useless as I want to keep my door open at times when I’m out there.

Jon1235562266

7 months ago

Response from developer

Thank you for sharing your feedback with us, Jon. Our Customer Service team would be happy to address your concerns and pass along your feedback. Give us a call at 1-844-586-4662.

Cannot add a new lightbulb

The feature to add a new lightbulb is not working. I enter my wifi password and the connect button turns white, so it appears to be clickable, but it actually is not functioning. Clicking it does nothing and there is not kind of response to demonstrate it has been clicked.

Update: this is still an issue

Kourtneyal

7 months ago

Response from developer

Hi there. Thank you for your review and we are sorry that you had a bad experience with your lightbulbs. To reset your experiences please follow the steps with the link provided: www.canadiantire.ca/nomaiqhelp. If you would like to speak to someone about your experience, please call NOMA iQ 's specially trained representative at 1-844-586-4662

No auto notification & incorrect time

After upgrading iPhone to iOS26, the app no longer send notification for the door sensors when I open/close the doors. When I open the app, the time shown in the app is incorrect. All iPhone notifications settings were enabled.

Benz 63

7 months ago

Response from developer

Thank you for your review and we are sorry that you had a bad experience with our app. To reset your experiences please follow the steps with the link provided: www.canadiantire.ca/nomaiqhelp. If you would like to speak to someone about your experience, please call NOMA iQ 's specially trained representative at 1-844-586-4662

Worst smart bulbs

Please, do not buy those bulbs. you will regret it and you will hate them.

When i bought them originally, 1 flickered and died out of the box. not a good start. material feels cheap and looks cheap. And even then they are more expensive than better brands like govee, wiz, meross or home depot hubspace.

Seriously, the cloud API is so slow it takes 10sec for all the bulbs in the kitchen to shut off. The local API (with the app) ain’t great either, but it feels as responsive as the average cloud based bulbs like hubspace or govee. The Ayla Networks cloud API might work okay for AC systems, but for bulbs, it simply does not. I might as well just shut off the bulbs manually if it is to wait 20sec.

I just removed every single Noma IQ bulb in my home and replaced them with Phillips Wiz, absolutely delighted.

Louis Brunet

7 months ago

Response from developer

Thank you for sharing your feedback with us, Louis. Our Customer Service team would be happy to address your concerns and pass along your feedback. Give us a call at 1-844-586-4662.

So so…

Not super happy with this product. As I have 2 sets of lights on different experiences, one turns off when the other turns on. I end up just turning them on manually when I need both on.

Gaberino39

7 months ago

Response from developer

Why can’t I program my garage door opener to close daily at a certain time?

Coming from MyQ and Chamberlain products this app and the machine are a huge downgrade. It was a gift for my new house so free is free but come on, it lacks basic features. I used to have a schedule to close my garage daily at 11pm, just in case it got left open so it doesn’t stay like the overnight.

The only option you have with this is too physically set up an automatic shutdown of 3 or 5 mins after opening. This is useless as I want to keep my door open at times when I’m out there.

Jon1235562266

7 months ago