Great prices and features
Nomad is a great ride share app with prices that for me have been up to 40$ less than Uber or Lyft. It’s always reliable with its prices even when there’s a surge with them. One of the great features of Nomad is the favorite driver feature, you can get in contact with a driver from the past that you have liked and set up a ride with them!
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What happened
When i first started using nad rides it was great ! I could always get a ride and it wouldn’t take that long to get connected . Now it’s always 1-3 drivers on and they never accept anyones rides . I was waiting for a ride for hours just to get home from work from being stranded there. Poor management, app going down , great price , horrible app .
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Navigation is Faulty
After a month of using nomad rides, my biggest problem isn’t the limited driver pool, but rather how the navigation system does a poor job of actually recognizing your location and address and communicating that information accurately and efficiently to the driver. This has caused me to be late several times, to no actual fault of the driver’s themselves. No arrival estimation or tracking towards the destination also makes planning and communicating my trips more difficult as well.
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Stole my card information
Took a ride in Indianapolis late Saturday night and woke up to 3 unknown charges in Bloomington (where the company started) for gas and McDonalds. Totaling near $50. My card is still in my possession and I haven’t used the card on any other purchases since that day. If anyone from the business is reading this, I would recommend you update the security on your payment records to avoid anyone else getting money stolen from them on a ride they nearly lost their life on.
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Good , but disappointing
It would could so much better , but honestly it’s stressful. The app itself I love. The drivers are great but honestly it’s not enough. Also I’ve had two drivers completely mess up my ride and no pay attention which caused me to be late to work. The lack of attention is annoying. I like nomad but I’ll stick with the extra couple dollars and just pay Uber.
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