Overkill
Never opened a bank account with such ridiculous questions especially after a face to face meeting at your bank. And I don’t like your app. Not likely to stay with you very long!
Online check deposit very difficult
Even though the check I am depositing has a box to check and says “check here if for mobile deposit” and I check the box, it rejects my check. Then I had “for mobile deposit only” using the “mobile deposit” words that were printed on there already and adding “for” and “only” but it was rejected a second time. I had to write in huge letters “for mobile deposit only” which is ridiculous because it was already on the check that I was submitting. This system should learn how to recognize that! It is very annoying.
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Mobile deposit issues
Sometimes the mobile deposit works, and sometimes it doesn’t and if it doesn’t, you’ve already endorsed it for mobile deposit only you can’t take it to a branch. You have to get an entirely new check, which is a huge hassle.
Great app
Handy app, no complaints, only recommendation is to let me download transaction CSVs from the app as I can from the mobile web site. Keep up the good work mobile team!
Mobile deposits
New mobile deposit screen is not as clear as previous version.
