Northern Rocks
This is the easiest banking there is.
Wonderful people, top of the line tech - what more can you ask for?
Wonderful people, top of the line tech - what more can you ask for?
Yes
It doesn’t update as well as it should you should be able to move from savings to credit as well
No landscape mode
Landscape mode will not work with this update. The account money numbers are very small and there is no way to make anything bigger.
The balances are so tiny they are difficult to read.
The balances are so tiny they are difficult to read.
Bill pay
Great to do bill pay on my phone but can’t do it on my iPad which is more convenient for me. Need to fix that for your customers
Glitchy
App is consistently glitchy and clunky to use, especially since being revamped. It’s constantly blanking out. I use two other banks for my commercial accounts and have far less issues with the other two combined.
Very good app
Lately I’ve had trouble with transfers not showing up for awhile, or the app “balance available” not current.
A couple of Friday paydays ago, my balance didn’t show my paycheck amount until Monday - for the first time.
A couple of Friday paydays ago, my balance didn’t show my paycheck amount until Monday - for the first time.
Love the new app
Very user friendly and so many options! Always coming out with new and helpful updates.
Awesome site!!!
Awesome site!!! Makes everything easier. 😎
Junk
Junk
BEAUTIFUL UPDATE
This update is amazing. As a joint account owner myself and my spouse being out of the country at the moment I wasn’t able to reset my password until I realized I could register and sign in under my own name and p.i. I greatly appreciate the update and layout as well as easy to find information. Thank you!
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Fast response
I like that app so far and all the display are widely visible.
Great job
An amazing bank, very personal,, and extremely accommodating
Thank you!!!
Miss S Jones was such a wonderful young lady to work with and she made the transition so easy!!! Thank you!!!
Great App but one small bug
So I’ve been with Northern for over half a year now and one thing that has been consistent is whenever I try to use my finger print to sign on, even if I set it up in the settings it never works and tells me to do it again. This has been a problem for over a month now. This makes it difficult to check my account when I am not home because I don’t want someone to see my password. If this would be fixed I would have no complaints the app is excellent!
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User
This app is extremely helpful and so easy to use!
Very responsive even in difficult Wuhan flu times
1) App generally works great. If it loads slowly, restarting one’s phone usually resolves the issue.
2) The organization offers great benefits which it carefully reviews to make sure that it can remain viable.
3) Important information is conveyed to members and employees know how to ans questions wo long delays in getting someone to pick up. My experience with B of A (almost 2 hrs of wait time on each call to get disconnected or get an agent who is unable to answer questions who shoves me back into the “your call is very important to us” does NOT happen with this organization-))).
2) The organization offers great benefits which it carefully reviews to make sure that it can remain viable.
3) Important information is conveyed to members and employees know how to ans questions wo long delays in getting someone to pick up. My experience with B of A (almost 2 hrs of wait time on each call to get disconnected or get an agent who is unable to answer questions who shoves me back into the “your call is very important to us” does NOT happen with this organization-))).
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Reviewlove the conveniences
It’s convenient & up to date with technology, staff is always glad to help
NCU
I’ve been a patron of Northern Credit Union since 1973 when it was the New York Air Brake Credit Union. I’ve never been disappointed with their services or the people who provide them.
Great App
A great app with a lot of intuitive functions!
Please Bring Back Credit Card Section
The latest update removed the option to check your credit card balance, pay the balance, etc, using the app. Now I have to login to the website, instead of being able to simply and easily interact with it via the app. Using the website isn’t a pleasant experience has you have to enter your password and two factor code every single time, and then are automatically logged out after 10 minutes. I just wanna check my cc balance without having to spend 5 minutes just getting to the point where I can click through the complicated website interface to eventually get the redirect to the actual credit card page.
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