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Northern Credit Union

Northern Credit Union

Northern Credit Union App

57 ratings
64 reviews
📊 Productivity
💰 Finance
Free

Details

Released
August 10, 2015
Updated
May 6, 2025

Features

Developer

Northern Credit Union Limited
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Reviews summary↘︎
⭐64
Reviews↘︎
🔄5+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Access your accounts, manage transactions, and pay bills conveniently from your mobile device. Transfer funds, track foreign exchange rates, and locate branches or ATMs with GPS. Bank securely with the same high level of protection as online banking.

✓View account activity and transactions
✓Manage multiple accounts
✓Pay bills and schedule future payments
✓Transfer money between accounts and members
✓Send money via Interac e-Transfer
✓Track foreign exchange rates
✓Branch/ATM locator with GPS
Show original description

What users say about Northern Credit Union

Reviews of Northern Credit Union are mostly negative: the Finance app is rated 4.6/5 from 57 App Store ratings. What users like most: new look appreciated, speedy new site. Top complaints: app is glitchy, unreliable app. Summarized from real user reviews.

Positive things

  • 👍New look appreciated
  • 🚀Speedy new site
  • 👍Staff assistance praised
  • 👍Friendly user interface
  • 👍Understanding staff
  • 👍Relationship with staff
  • 👍Great service
  • 👍Awesome app
  • 👍Easy to use
  • 👍Great app for Northern Credit Union
  • 👍Very easy to use

Negative things

  • 🐛App is glitchy
  • 🐛Unreliable app
  • 🐛App is slow
  • 🐛Frequent crashes
  • 🐛Login issues
  • 🐛Difficult to navigate
  • 🐛Outdated app
  • 🐛Inconsistent performance
  • 🐛Remote cheque deposit issues
  • 🐛White screen issues
  • 🐛Disorganized account display
  • 🐛Account names changed
  • 🐛Blank screen on login
  • 🐛Transfers not working
  • 🐛Slow to open
  • 🐛Long e-transfer times
  • 🐛Service charges confusing
  • 🐛Error messages frequent
  • 🐛Update broke the app
  • 🐛Cannot see balances
  • 🐛Too many taps
  • 🐛Authentication issues
  • 🐛Clunky and slow
  • 🐛Out of commission often
  • 🐛Difficult to get hold of support
  • 🐛Password issues
  • 🐛Inaccurate balance
  • 🐛App is a joke
See all reviews

What's New in Northern Credit Union

17.26.4

May 6, 2025

Apple Pay - you can now add your Northern Credit Union Member Card to Apple Pay on your iPhone or Apple Watch to pay for purchases.

User reviews

Most RecentHighest RatedLowest Rated

Not user friendly

Very difficult to do a Remote Cheque Deposit, the app seems confused, and seems to time out, then tries again, then times out and tries again…? They probably want you to come to the branch so they can charge more service fees! I don’t know why the app has a 4+ rating?
Mmoscowmule59

Poor transition

Poor!
JJamiebli

Dislike

Do not like this format offered for online banking since the switch from Copperfin. Disorganized, mix mash of my accounts. Looking to move elsewhere!
DDDGG62

Awful app

This app sucks. End up with a white screen most times. Very inconvenient!!
AAnnieM74

Onward and upward

After some hiccups with the change over things are running pretty smoothly now. Look forward to more buying and lending power with 29 locations across NWOntario. Thanks to the great staff that fixed the glitches.
Carry on !
PPRO/zack
See 59 more reviews

User experience

🐞

Reported Bugs

40 issues

Remote Cheque Deposit times out

Bug

App shows white screen

Bug

App times out

Bug

App seems confused

Bug

App crashes

Bug

Blank screen on login

Bug

App won't load

Bug

App takes forever to tap

Bug

App is out of commission

Bug

App keeps telling you "Error Processing Your Request"

Bug

Update broke the app

Bug

Cannot log in since update

Bug

Cannot see balances

Bug

App is glitchy

Bug

Authentication seems to have issues

Bug

App is slow

Bug

Constantly have to force close and reboot

Bug

Login issues

Bug

Password issues

Bug

App keeps crashing

Bug

App refuses to open

Bug

App locks out users

Bug

Password reset not working

Bug

Online banking locked out when app is locked out

Bug

App is buggy

Bug

Paid bills more than once

Bug

Payment didn't go through with error code, but deducted from balance

Bug

App needs to be revamped

Bug

Cannot log in sometimes

Bug

Major delays

Bug

App doesn't load on first try

Bug

Adding payee accounts difficult

Bug

Certain accounts not able to be paid due to errors

Bug

E-transfers glitchy

Bug

Debit card not usable at gas pump

Bug

Unable to enable Touch ID

Bug

App didn't accept PAC or nickname, locked out

Bug

Inaccurate account balance

Bug

App gives NSF fees due to inaccurate balance

Bug

App doesn't accept PAC or nickname

Bug
✨

Requested Features

11 requests

Face recognition for sign-in

Feature

Biometric login (face/fingerprint)

Feature

Ability to enlarge the page for visually impaired

Feature

Add debit cards to mobile wallet

Feature

Allow Apple Pay for debit cards

Feature

Show password input clearly

Feature

More buying and lending power with more locations

Feature

Instant e-transfers

Feature

ATM or ATM discount in Iron Bridge

Feature

Touch ID for login

Feature

More than 3k a day/9k a week for e-transfers for companies

Feature

FAQ

What can I do with the Northern Credit Union app?

The app allows you to view account activity and recent transactions, manage multiple accounts, pay bills, schedule future payments, and transfer money between your accounts or to other Credit Union members. You can also use Interac e-Transfer to send money securely, track foreign exchange rates, and locate branches or ATMs using your phone's GPS.

Is the Northern Credit Union app free to use?

Yes, there is no charge for the app itself. However, standard mobile data and internet charges from your mobile provider may apply. It is recommended to check with your mobile phone provider for specific details regarding these charges.

How secure is the Northern Credit Union app?

The banking app uses the same high level of security as the credit union's online banking. You log in using your existing membership details, and your secure session ends when you log out or close the app, ensuring your financial information is protected.

Who can use the Northern Credit Union app?

To take advantage of the full functionality of this app, you must already be registered and have logged in to Online Banking. This ensures that you are an existing member with an active online banking profile.

Can I see my balance without logging in?

Yes, you have the option to choose to display your balances onscreen without having to log in. This feature provides quick access to your account information for convenience.