Free

Details

  • Released
  • Updated
  • December 5, 2013
  • July 2, 2026

Features

Access CU screenshot #1 for iPhone
Access CU screenshot #2 for iPhone
Access CU screenshot #3 for iPhone
Access CU screenshot #4 for iPhone
Access CU screenshot #5 for iPhone
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About

Manage your finances securely and conveniently from your mobile device. Deposit cheques, open new accounts, schedule payments, and transfer funds between accounts. Offers enhanced security features and customization options for a personalized banking experience.

Remote cheque deposit
Open new accounts
Download void cheques
Schedule transfers and bill payments
Canadian to US dollar transfers
Enhanced security features
Profile customization
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What users say

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What's New in Access CU

19.3.7

July 2, 2026

Security updates and performance improvements.

User reviews

Not good

Terrible app to use. Original app is far better

The worst

Terrible. Always.

Garbage

Absolute garbage

What The Other Reviewer Said!

OH believe it i am truly thinking of switching banks as a direct result of the worst banking app ever made…
i was told i don’t have the latest phone, its me its a VPN….it’s this, it’s that, it’s this too…
Well that is not true, as now i have the latest of EVERYTHING and have flipped over backwards to accommodate this bank. I also now have no VPN and the same problems exist for me as the other reviewer mentioned so it is the app!!!!
The app is so BAD that i am now realising i am being met st the actual brick and mortar bank with PRE ARRANGED GASLIGHTING KEY STATEMENTS!!!!
What app could be so terrible that an entire institutional co-op has to do that and you find out here that you are not the only one?!!!
What kind of nepotism hell have we stumbled into?
i am constantly going to my brick and mortar bank (just like the other reviewer)because of this app and i am constantly being told the issues are on my end, but now there is no excuse as i now know i am not the only one!
If this rings true for you, it’s high time to LEAVE!
I will collect my co-op shares (i can because i’m disabled), and give access the finger. So should you!
My husband was right too, “what bank does this get out of there!” my hubby has to go out of his way too for this awful co-op to drive me there and curses them profusely because of our inconveniences due to this app ….i have never been so angry at the institutional gaslighting of this branch FOR THE APP, that you would be safer to put your money in a snowbank.
Whoever is in charge of this institution (tech for the app) is clearly screwing the CEO or it’s nepotism because how can it go so far as to have pre arranged gaslighting statements for the worst banking app ever made?!!!
I feel UNSAFE with this app at the best of times….
Thankfully there is nothing to steal on my end. The glitches are endless and they need to be audited.
Access is micromanaged to the point that their p**s poor excuse of an app is met with pre arranged key gaslighting sentences at the actual institution!!!! just don’t! it’s not u it’s them! LEAVE!!
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Log in is not working

Since two days I can’t log into my Access CU App. It gets my Face ID and then I’m stuck in a loading screen.
It’s so annoying. Why would you provide the service of an app to check your account and do bill payments, when it’s not working?

User experience

🐞

Reported Bugs

18 issues

Login loop - username/password/error repeating indefinitely

Bug

App won't open or launch properly

Bug

Crashes immediately after update installation

Bug

Face ID/biometric authentication fails or blocks access

Bug

App hangs during login process

Bug

False 'jailbroken device' detection on legitimate devices

Bug

Update notification persists despite being current version

Bug

App won't update despite notification prompts

Bug

Login page doesn't work in Safari (app uses Safari for login)

Bug

Password validation errors after updates

Bug

Accounts disappear during e-transfer process

Bug

Mobile deposit camera freezes

Bug

Homepage orientation stuck sideways with non-functional rotation icon

Bug

App reports 'No Internet connection' on working networks

Bug

Slow performance specifically on 5G networks

Bug

Session timeout and random logouts

Bug

NextStepUsername download error before app quit

Bug

App freezes on loading screen indefinitely

Bug

Requested Features

12 requests

Fix Face ID and biometric authentication reliability

Feature

Implement proper multi-factor authentication (MFA)

Feature

Improve app stability and prevent crashes

Feature

Streamline update process to avoid deletion/reinstall

Feature

Enhance mobile deposit feature usability

Feature

Add ability to modify or cancel scheduled transfers

Feature

Improve cellular data connectivity

Feature

Redesign user interface for better usability

Feature

Restore features from previous apps (Sunova, Casera)

Feature

Add credit card information access

Feature

Implement dark mode option

Feature

Reduce unnecessary permission requests

Feature

FAQ

What can I do with the Access CU app?

The app allows you to manage your finances remotely. Key features include depositing cheques, opening new accounts, downloading void cheques for direct deposits, scheduling transfers and bill payments, and performing Canadian to US dollar account transfers. It also offers enhanced security and customization options.

How do I use the Access CU app?

To use the app, you must be a member of Access Credit Union and have digital banking enabled on your account. Once logged in, you can access various banking functions directly from your mobile device.

Is the Access CU app free to use?

The app itself is free to download and use. However, standard service charges that apply to online account services will still be in effect. Cellular data rates may also apply depending on your mobile provider and plan.

What security features does the app offer?

The app provides enhanced security to protect your financial information. This includes features like password reset, multi-factor authentication, and customizable alerts to keep you informed about your account activity.

Can I transfer money to other members using the app?

Yes, the app allows you to schedule transfers to other members. This is part of the comprehensive payment and transfer functionalities available within the application.