Not good
Terrible app to use. Original app is far better
The worst
Terrible. Always.
Garbage
Absolute garbage
What The Other Reviewer Said!
OH believe it i am truly thinking of switching banks as a direct result of the worst banking app ever made…
i was told i don’t have the latest phone, its me its a VPN….it’s this, it’s that, it’s this too…
Well that is not true, as now i have the latest of EVERYTHING and have flipped over backwards to accommodate this bank. I also now have no VPN and the same problems exist for me as the other reviewer mentioned so it is the app!!!!
The app is so BAD that i am now realising i am being met st the actual brick and mortar bank with PRE ARRANGED GASLIGHTING KEY STATEMENTS!!!!
What app could be so terrible that an entire institutional co-op has to do that and you find out here that you are not the only one?!!!
What kind of nepotism hell have we stumbled into?
i am constantly going to my brick and mortar bank (just like the other reviewer)because of this app and i am constantly being told the issues are on my end, but now there is no excuse as i now know i am not the only one!
If this rings true for you, it’s high time to LEAVE!
I will collect my co-op shares (i can because i’m disabled), and give access the finger. So should you!
My husband was right too, “what bank does this get out of there!” my hubby has to go out of his way too for this awful co-op to drive me there and curses them profusely because of our inconveniences due to this app ….i have never been so angry at the institutional gaslighting of this branch FOR THE APP, that you would be safer to put your money in a snowbank.
Whoever is in charge of this institution (tech for the app) is clearly screwing the CEO or it’s nepotism because how can it go so far as to have pre arranged gaslighting statements for the worst banking app ever made?!!!
I feel UNSAFE with this app at the best of times….
Thankfully there is nothing to steal on my end. The glitches are endless and they need to be audited.
Access is micromanaged to the point that their p**s poor excuse of an app is met with pre arranged key gaslighting sentences at the actual institution!!!! just don’t! it’s not u it’s them! LEAVE!!
i was told i don’t have the latest phone, its me its a VPN….it’s this, it’s that, it’s this too…
Well that is not true, as now i have the latest of EVERYTHING and have flipped over backwards to accommodate this bank. I also now have no VPN and the same problems exist for me as the other reviewer mentioned so it is the app!!!!
The app is so BAD that i am now realising i am being met st the actual brick and mortar bank with PRE ARRANGED GASLIGHTING KEY STATEMENTS!!!!
What app could be so terrible that an entire institutional co-op has to do that and you find out here that you are not the only one?!!!
What kind of nepotism hell have we stumbled into?
i am constantly going to my brick and mortar bank (just like the other reviewer)because of this app and i am constantly being told the issues are on my end, but now there is no excuse as i now know i am not the only one!
If this rings true for you, it’s high time to LEAVE!
I will collect my co-op shares (i can because i’m disabled), and give access the finger. So should you!
My husband was right too, “what bank does this get out of there!” my hubby has to go out of his way too for this awful co-op to drive me there and curses them profusely because of our inconveniences due to this app ….i have never been so angry at the institutional gaslighting of this branch FOR THE APP, that you would be safer to put your money in a snowbank.
Whoever is in charge of this institution (tech for the app) is clearly screwing the CEO or it’s nepotism because how can it go so far as to have pre arranged gaslighting statements for the worst banking app ever made?!!!
I feel UNSAFE with this app at the best of times….
Thankfully there is nothing to steal on my end. The glitches are endless and they need to be audited.
Access is micromanaged to the point that their p**s poor excuse of an app is met with pre arranged key gaslighting sentences at the actual institution!!!! just don’t! it’s not u it’s them! LEAVE!!
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Log in is not working
Since two days I can’t log into my Access CU App. It gets my Face ID and then I’m stuck in a loading screen.
It’s so annoying. Why would you provide the service of an app to check your account and do bill payments, when it’s not working?
It’s so annoying. Why would you provide the service of an app to check your account and do bill payments, when it’s not working?
Changing banks to get rid of this app!!
The app is always glitching, not user friendly, very hard to navigate.
Horrible mobile app, bad website management
I am forced to use this credit union because of my parents, but every single time I have to use the app/website for anything I want to blow my brains out. Each time I open the app, it gives me the same notification as well as asking to use my location no matter what I select. The Face ID is completely useless and does not work, forcing me to type in my password. Not only that, but you have to sign in on a website popup rather than natively within the app. Whenever I make a mobile cheque deposit, the app takes hours, sometimes days to process the money even if submitted during business hours. This is a huge problem if you need to pay someone for something. Not only that, but the debit cards are a mess. Half the time tap doesn’t work (I’ve heard many other users attest to this), and I’ve also had my card deactivated multiple times for no reason. Please fix your app and online processing. As soon as I turn 18 I’m leaving this credit union.
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Great app (not at all)
This credit union is such a joke, so many problems. If Monopoly was a bank I’d trust them more
Bad
Has issues all the time, can’t barely access my accounts, very frustrating
Unacceptable
App often times has difficulty logging me in regardless of connection, balances simply incorrect, frustrating UI and poor optimization renders app borderline unusable at times
Mickey Mou_e
I hope they didn’t pay for this App, doesn’t work from outside Canada, locks you out of your account, always says try back later, very unprofessional…time to move on. Can’t depend on this banking system for time sensitive transactions.
access
Not seen anything this bad!
Broken Under IOS17
The app no longer works on my phone with iOS 16. Update requires 17. Useless
unbelievable
this app was working just fine up until yesterday. it’s outrageous that i have to update my phone for this app to let me access it. what about people that can’t update to the next ios??? ridiculous, one star, fix your app
No-Access Credit Union strikes again
The number of times I’ve been forced to update apps, reset my password, been locked out of visibility or access to my own accounts is ridiculous! Maybe have the decency to notify through the app that you need up update soon, not just deny access. 1 more month of Access and we will be done! Can’t wait to get away from Access.
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Sick of updates
I can’t access my godammed account. Because I don’t have the latest IOS??? F that!!! So now what? Buy a new phone??? I’m done with this credit union. They are now WORSE than the chartered BANKS. 🤬😡🤬😡🤬
Needs work
Fix the bugs!!!!
Need to fix!
Ever since the latest update I can’t log in to the app!!!
Horrible
More often than not lately it won’t let me sign in.
I agree, not very good at all!
Same trouble as others. App won’t open! Not really user friendly. Several steps to do functions. Says I have no internet but I do. Immediately I opened the RBC app. Banking with them is easy. Never a issue. Very simple format. Why not update to that kind of format? Please fix so I can at least log in.
UPDATE even on this platform when I push App support button it tells me is it not supported by server. At least it didn’t say I had no internet this time.
UPDATE even on this platform when I push App support button it tells me is it not supported by server. At least it didn’t say I had no internet this time.
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