Norton Healthcare User Reviews

Customer Experience

Positive experience61.1% of reviews
Neutral5.6% of reviews
Negative experience33.3% of reviews

~ Based on 18 written reviews from the US App Store.

Is Norton Healthcare Safe?

Not enough ratings yet to assess Norton Healthcare.

Is Norton Healthcare Legit?

Norton Healthcare appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Norton Healthcare is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad update?

Nothing is working for me. The Immediate Care, Emergency Care, and Prompt Care links do nothing. The only thing clickable is eCare. When I try to login with my chart, I just get an error message.

Not user friendly and crashes

Downloaded the app to enable e-check in as directed by the text I got when confirming my daughter’s upcoming appointment. From creating and logging myself in I assumed there’d be an option to add in children/family because I’m not creating an account for my underage daughter but I couldn’t find any. I tried adding her appointment under the custom appointment tab but could not complete that because under “Type” (I think? It was the 4th line for entry) all I could do was select a blank bar. There were no choices for selection of type of appointment so I was unable to finish that entry. I tried messing with custom appointment on the app and the website. The website is just as bad as the app in my opinion. The app crashed on me once when I was was trying to enter the custom appointment. It also crashed on me when searching for providers. The one thing I managed to do was favorite the provider while doing an index search. I figured I can at least quick dial the doc office from there and do the good ole fashion check in that way. The hoops and steps I went through to accomplish nothing for the “new an improved way” is utter nonsense.
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Consistently Crashes

I use the version online and have been told multiple times that I need to download the app to use telehealth. I’ve downloaded, deleted, rebooted and re-downloaded multiple times and the app continues to just crash each time I try to login.

Great update

Lots of new features and updated design. The nutrition tracking is great, comparable to paid apps I’ve used before.

Family management

Can manage the whole family’s care. The detail in nutrition tracking is fantastic. Love this!

Don't get

Clunky. No txt or e-mail to a physician. It's just an address book.

Beautifully Designed

The iPhone and iPad versions of this app are amazing. Very smooth and aesthetically pleasing. The bar has now been set.

My Chart

My chart has to be added

Doesn't allow access to "My Chart"

This App doesn't allow a current patient to access their "My Chart" account. What a missed opportunity. One star for nice graphics.

Nortonmobile

Best app out on the market

Wow!

Great app people. Can't beat the price either! Has a lot of future potential too as long as the app creator cares about post-sales services and commitment to improve his/her product.

At least name it so we know it is regional

All these apps that are region-specific need to be named so we dont waste our time looking it up and feeling irritated.

Great App!

Really great app for anyone needing health care in the Louisville metro area. I would like to see functionality that allowed me to find the closest Norton facility to my present location, whether Immediate Care Center, hospital, etc. But, still a really great app!

Great!

I love this app! It's so convenient when you're on the go- you can find a doctor and a facility with just a few clicks!

So easy to keep up with family info!

I have to watch over my elderly mother and aunt. I have the hardest time keeping track of everyone's doctors, but with this app I can save their doctors to my phone and rename them so I know this is Mom's Cardiologist. Aunt's Orthopedic Dr. It is a great time saver. I am making my family download this for that very reason, now everyone is informed!
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Phenominal!

This is a must have if you're looking to take advantage if one if the best health care providers in KY and surrounding region... Clearly there is some exceptional talent behind the makers of this application! It's a permanent must have in my opinion! Looking forward to future updates as well!

Fantastic Healthcare App!

I've downloaded my share of health and fitness apps and let me tell you what, this is by far the easiest to use and has the most comprehensive data. If you're in the Louisville area, this is a no brainer! Download this app today!

Searching for a physician, and seeing where the physician went to school and all the degrees they have accumulated is out of this world!

I stay up late at night playing this awesome app! Awesome!

Get it now!
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This app is so helpful!

Other health providers in Louisville have apps, but I have to say that this one is by far the best and most useful. I can even find healthy recipes on here to make for my family! Thanks!