Bad update?
Nothing is working for me. The Immediate Care, Emergency Care, and Prompt Care links do nothing. The only thing clickable is eCare. When I try to login with my chart, I just get an error message.
Not user friendly and crashes
Downloaded the app to enable e-check in as directed by the text I got when confirming my daughter’s upcoming appointment. From creating and logging myself in I assumed there’d be an option to add in children/family because I’m not creating an account for my underage daughter but I couldn’t find any. I tried adding her appointment under the custom appointment tab but could not complete that because under “Type” (I think? It was the 4th line for entry) all I could do was select a blank bar. There were no choices for selection of type of appointment so I was unable to finish that entry. I tried messing with custom appointment on the app and the website. The website is just as bad as the app in my opinion. The app crashed on me once when I was was trying to enter the custom appointment. It also crashed on me when searching for providers. The one thing I managed to do was favorite the provider while doing an index search. I figured I can at least quick dial the doc office from there and do the good ole fashion check in that way. The hoops and steps I went through to accomplish nothing for the “new an improved way” is utter nonsense.
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Consistently Crashes
I use the version online and have been told multiple times that I need to download the app to use telehealth. I’ve downloaded, deleted, rebooted and re-downloaded multiple times and the app continues to just crash each time I try to login.
Great update
Lots of new features and updated design. The nutrition tracking is great, comparable to paid apps I’ve used before.
Family management
Can manage the whole family’s care. The detail in nutrition tracking is fantastic. Love this!
