NoScrubs User Reviews

Name: NoScrubs: Laundry Delivery App
Rating: 4.7234 (94 reviews)

NoScrubs: Laundry Delivery App

No Scrubs Inc

🔧 Utilities

🌟 Lifestyle

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Never the same person.

It is never the same person, so you have no control over the quality of the outcome.

Michael77465

2 months ago

Response from developer

Thank you for your feedback. We're sorry to hear about your experience. Unfortunately, we were unable to locate an account or order matching the information provided in your review. We'd appreciate the opportunity to learn more and address your concerns. Please contact our support team directly with your name and order details so we can investigate further and assist you. We also want to note that if you have a preferred scrubber, you can always request a specific team member when booking, and we'll do our best to accommodate your request.

Great service

The service was great thank you so much

Davey Sea

2 months ago

The Laundry Angels

I can’t thank these ladies enough for helping me! They are so wonderful and I love the service! Couldn’t be happier

Cash spot

2 months ago

First time customer

This was my first time using No Scrubs and they were fantastic. Excellent communication, timely pick up and drop off. The clothes were clean and well folded- I was very impressed and am looking forward to scheduling the next service!

Nay4322

2 months ago

Absolutely amazing

Wasn’t sure how I’d be contacted if I didn’t hear them at the door. The most kind woman called and was super patient. Absolutely amazing group of hard working people. Everything was bagged up by clothing type inside one of their clothes bags. Thank y’all for being absolutely amazing!!

CoreyEChambers

3 months ago

Made my clothes worse

I used this service several times but I guess it’s different scrubbers every time. There have been really great ones and I’m not trying to be negative but there have been ones that returned my clothes with bleach marks, one printed graphic tee that was damaged, and now the last service today they dried clothes that I said to hang dry so now they’ll be much smaller. Would not recommend. Better to spend more money and time at the laundromat yourself.

Violeta222

3 months ago

Response from developer

I’m really sorry to hear about your experience. That’s not the standard we aim for. Just to clarify, we do not use bleach unless it’s specifically provided by the customer, so we’d definitely want to look into what may have happened in that case. Regarding the damaged graphic tee, there was a processing issue on our end, and we did make sure to reimburse you for the cost of that item. As for the drying instructions, we understand how frustrating that is. We take care instructions seriously, and missing something like “hang dry” isn’t acceptable. We’ll be addressing this with our team to prevent it from happening again. We truly appreciate you giving us multiple chances and your honest feedback. If you’re open to it, we’d like the opportunity to make this right.

Awesome !

Service was exceptional! Very neat and organized !

lakzmenska

5 months ago

Excellent service

I felt like I was overpaying and not getting good service and tried NoScrubs! Definitely happy and keeping them!

YuSard

5 months ago

First time trying in Miami and I’m really impressed!!!

As a super busy warehouse operations manager, I barely have time to think about laundry—let alone actually do it. No Scrubs Laundry Service has been a total game changer. The convenience and efficiency are exactly what I needed.

My Scrubber, Rachel, was amazing—prompt with both pick-up and delivery, and extremely professional. Communication through the app was seamless, with helpful text updates and direct phone calls from Rachel throughout the process.

I highly recommend this service to anyone in Miami who needs a reliable, high-quality laundry solution. Absolutely worth it!

Warehouseguy99

5 months ago

Life hack

Such a time saver. Can’t believe how much time I used to spend doing laundry

Iloveproducealot

5 months ago

idiots

as a scrubber they gatekeeper their supplies like just give it to me bruh and they’re like ohh you have to accept and order first AND I DO AND THEN THEY CANCEL and they’re like sooo we’re going to gatekeeper the supplies again. i actually hate them so much and i hate that gay man and everyone that was there when i went. like how do you make a laundry order BY ACCIDENY LOSERRRRRSSS i hate them wasted my time and i had to walk up those stairs OVER AND OVER AGAIN LIKE DANG IM NOT FIT LIKE THAT LIKE OPEN UOUR DOOR AND GIVE ME WHAT I NEED

Hannah Marie Brinker

6 months ago

Outstanding service

I recently found out that this type of service even existed. When I was first signing up, they were extremely patient and kind on the phone walking me through the process on their website. I've used the service twice now and both times were with outstanding results. I highly recommend Noscrubs for all of your laundry needs! (Austin, Texas)

No Beuno WiFi

7 months ago

Good option when traveling

I am visiting Austin and my hotel doesn’t have a washing machine and their laundry options are way too expensive so I looked around and found no scrub which was great! I assume it varies depending on the person you get but my experience was great it was like a 3 hour turn around and clothes were clean and folded when I got it back.

Side note: I did just wash casual clothes so not sure if experience would’ve been the same w more expensive clothing

Hxjdbdsnzjxj

7 months ago

Surprise charges a month later

If you can charge me for a service I haven’t received at 5am then you can answer me in the same manner. If I do a one time pickup it’s just that not a subscription.DO NOT DO THIS EVER.

tiarayouup

7 months ago

Response from developer

We understand your frustration and apologize for the confusion. We do offer both subscription plans and one time pickups. In some cases, customers accidentally select a once a month subscription thinking it is a one time order. If you were charged for something you did not intend, please reach out to our support team at support@noscrubs.io so we can review your account and make this right for you!

Amazing service!!!

Total game changer service! They got my clothes back to me in just 3 hours and it was done just the way I asked! I love you NoScrubs!!!

sethyboy88

8 months ago

Never doing laundry at a laundromat again

Incredibly fast turnaround and great folding

Chaz gladden

8 months ago

Great Service!!

Fastest and cleanest laundry service! Will definitely use again and again and highly recommend.

roscizz;e

8 months ago

Do NOT use

Absolutely horrible experience with them, clothes came back wet and when they said they’d dry again I told them it needs to be WASHED and dried again they only dried it and my clothes continued to smell, I had to wash myself. They didn’t even come and do the right thing.

If you want your clothes to be properly handled don’t use this app, it’s not worth it.

Hounded do be

8 months ago

Response from developer

Hi there, we’re very sorry to hear about your experience. This definitely isn’t the standard we hold ourselves to at NoScrubs. When items come back damp or not smelling fresh, that means something went wrong in our process, and we take that seriously. We’d never want you to feel like you had to redo the work yourself. Our team should have fully rewashed and dried your order, and we apologize that this didn’t happen. If you’re open to it, we’d love the chance to make this right. Please reach out to our support team and we’ll take care of you immediately and ensure this doesn’t happen again. Thank you for the feedback. It helps us improve.

Excellent service and clean clothes!

My clothes come back spotless, neatly folded, and smelling so fresh. The pick up and delivery are super convenient! :)

Sweetpea296

9 months ago

It’s all smoke and mirrors

The “laundry detergent”, if you could call it that, is not adequate enough to clean your clothes. The workers get paid pennies on the dollar, and are expected to work miracles and perfectly fold each piece of laundry within an unreasonable timeframe. The company owners have way too much overhead costs, and don’t have a sustainable business model. “Customer service” is just one person in India so if you use the service, don’t count on being able to get in touch with them if you have any problems.

Bv23445

10 months ago

Response from developer

Thanks for sharing your feedback. While we respect your right to voice your experience, we want to clarify a few important details for those reading this. This review was not left by a customer, but by a former independent contractor who unfortunately did not meet our criteria to be a member of the NoScrubs Team. We are extremely transparent during our new Scrubber onboarding process about both pay and job performance. We value and support the independent workers on our platform, many of whom have built reliable, flexible income through our system. We're committed to fairness, accountability, and doing right by both customers and contractors. But ultimately, we hold everyone to a standard of professionalism, especially when customers’ trust is on the line.