NoScrubs User Reviews

Customer Experience

Positive experience76.0% of reviews
Neutral0.0% of reviews
Negative experience24.0% of reviews

~ Based on 25 written reviews from the US App Store.

Is NoScrubs Safe?

NoScrubs: Laundry Delivery App appears safe based on user ratings. AppsHunter Safety Score for NoScrubs is 92/100.

This assessment is based on 126 user ratings, with an App Store average of 4.8/5.

Safety Analysis

93.7% of ratings point to a safe experience
0.8% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 126 App Store ratings for NoScrubs.

Is NoScrubs Legit?

NoScrubs: Laundry Delivery App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NoScrubs is 60/100.

Based on 60 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The service I didn’t know I needed!!!

I wish I hadn’t waited so long to try this. I
NOScrubs is a huge help!

Life Changing

10/10 and the customer service is superb! Their detergent works really well, but I recommend giving them your own if you are particular about how your clothes smell. Will definitely be a life long user.

Great! One note

Really simple, efficient, seamless, quick process. Inexpensive in my opinion as well, for what is being offered/done. Both times, the representative/pick-up was kind and quick. I was hesitant both times to just leave my bags outside the door, so they were kind enough to knock. The drop off is simple: you’ll get a text saying complete once it’s outside your door. I only gave 4 stars because I think they should let you know when they’re in-route. What if I wasn’t there?
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Response from developer

Thank you so much for your thoughtful review and for trusting NoScrubs with your laundry! We're thrilled to hear you've found the service simple, efficient, and a great value, and we'll be sure to pass your kind words along to your pickup team. We also appreciate your feedback about delivery notifications. You're absolutely right that knowing when your order is on the way provides extra peace of mind. This is actually a feature we're actively working on, and we hope to roll out real-time "on the way" notifications in a future update so you'll know exactly when to expect your driver. Thanks again for helping us improve. We truly appreciate your support!

Never the same person.

It is never the same person, so you have no control over the quality of the outcome.

Response from developer

Thank you for your feedback. We're sorry to hear about your experience. Unfortunately, we were unable to locate an account or order matching the information provided in your review. We'd appreciate the opportunity to learn more and address your concerns. Please contact our support team directly with your name and order details so we can investigate further and assist you. We also want to note that if you have a preferred scrubber, you can always request a specific team member when booking, and we'll do our best to accommodate your request.

Great service

The service was great thank you so much

The Laundry Angels

I can’t thank these ladies enough for helping me! They are so wonderful and I love the service! Couldn’t be happier

First time customer

This was my first time using No Scrubs and they were fantastic. Excellent communication, timely pick up and drop off. The clothes were clean and well folded- I was very impressed and am looking forward to scheduling the next service!

Absolutely amazing

Wasn’t sure how I’d be contacted if I didn’t hear them at the door. The most kind woman called and was super patient. Absolutely amazing group of hard working people. Everything was bagged up by clothing type inside one of their clothes bags. Thank y’all for being absolutely amazing!!

Made my clothes worse

I used this service several times but I guess it’s different scrubbers every time. There have been really great ones and I’m not trying to be negative but there have been ones that returned my clothes with bleach marks, one printed graphic tee that was damaged, and now the last service today they dried clothes that I said to hang dry so now they’ll be much smaller. Would not recommend. Better to spend more money and time at the laundromat yourself.
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Response from developer

I’m really sorry to hear about your experience. That’s not the standard we aim for. Just to clarify, we do not use bleach unless it’s specifically provided by the customer, so we’d definitely want to look into what may have happened in that case. Regarding the damaged graphic tee, there was a processing issue on our end, and we did make sure to reimburse you for the cost of that item. As for the drying instructions, we understand how frustrating that is. We take care instructions seriously, and missing something like “hang dry” isn’t acceptable. We’ll be addressing this with our team to prevent it from happening again. We truly appreciate you giving us multiple chances and your honest feedback. If you’re open to it, we’d like the opportunity to make this right.

Awesome !

Service was exceptional! Very neat and organized !

Excellent service

I felt like I was overpaying and not getting good service and tried NoScrubs! Definitely happy and keeping them!

First time trying in Miami and I’m really impressed!!!

As a super busy warehouse operations manager, I barely have time to think about laundry—let alone actually do it. No Scrubs Laundry Service has been a total game changer. The convenience and efficiency are exactly what I needed.

My Scrubber, Rachel, was amazing—prompt with both pick-up and delivery, and extremely professional. Communication through the app was seamless, with helpful text updates and direct phone calls from Rachel throughout the process.

I highly recommend this service to anyone in Miami who needs a reliable, high-quality laundry solution. Absolutely worth it!
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Life hack

Such a time saver. Can’t believe how much time I used to spend doing laundry

idiots

as a scrubber they gatekeeper their supplies like just give it to me bruh and they’re like ohh you have to accept and order first AND I DO AND THEN THEY CANCEL and they’re like sooo we’re going to gatekeeper the supplies again. i actually hate them so much and i hate that gay man and everyone that was there when i went. like how do you make a laundry order BY ACCIDENY LOSERRRRRSSS i hate them wasted my time and i had to walk up those stairs OVER AND OVER AGAIN LIKE DANG IM NOT FIT LIKE THAT LIKE OPEN UOUR DOOR AND GIVE ME WHAT I NEED
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Outstanding service

I recently found out that this type of service even existed. When I was first signing up, they were extremely patient and kind on the phone walking me through the process on their website. I've used the service twice now and both times were with outstanding results. I highly recommend Noscrubs for all of your laundry needs! (Austin, Texas)
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Good option when traveling

I am visiting Austin and my hotel doesn’t have a washing machine and their laundry options are way too expensive so I looked around and found no scrub which was great! I assume it varies depending on the person you get but my experience was great it was like a 3 hour turn around and clothes were clean and folded when I got it back.

Side note: I did just wash casual clothes so not sure if experience would’ve been the same w more expensive clothing
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Surprise charges a month later

If you can charge me for a service I haven’t received at 5am then you can answer me in the same manner. If I do a one time pickup it’s just that not a subscription.DO NOT DO THIS EVER.

Amazing service!!!

Total game changer service! They got my clothes back to me in just 3 hours and it was done just the way I asked! I love you NoScrubs!!!

Never doing laundry at a laundromat again

Incredibly fast turnaround and great folding

Great Service!!

Fastest and cleanest laundry service! Will definitely use again and again and highly recommend.