Great study tool, but needs fixing
I love this app for content heavy lectures and studying. I have the Pro version, but the AI “explain this” feature only works 50% of the time. It will say “something went wrong.” That is one of the most helpful features for me when studying for a test so it’s frustrating that they haven’t fixed the issue. Other than that the app works great and has been super helpful. Would love for them to add other AI study tools aside from flashcards and test questions like a mind map feature and allowing you to organize and highlight note summaries to create study guides.
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Great App Plagued by Untapped Potential and Poor Framework
Notability is a fantastic note taking software that is worth the optional buy-in for additional functionality. As a student who has used the app almost daily for 4 years, it is hard to imagine getting through college without it. Major features I like - you can import pdfs, images, and more into a note, and adjust your template in the same note. You can record audio that links to your writing strokes and navigate to where transcribed audio matches your notes. Depending on your tablet model, you can enable quick gestures/features that drastically speed up note taking, like double or triple taps to undo and redo strokes. You can also use Apple Pencil tapping gestures to swap tools if you have the right models. You can export pdfs and other file types, adjusting page count and more. Now, with all of that being said, as someone who has subscribed for years, this app has many issues that, frankly, have gone unaddressed by the Notability development team for too long. First and foremost, the biggest issue with this app is how it stores and loads your notes. If you have too little storage, or a bad iCloud sync occurs, your notes will be completely inaccessible. This has happened several times, and is well documented by other Notability users. Other small bugs have also persisted, like bad shape recognition for auto-drawing, poor UI such as file names at the top of notes being covered by drawing tools, and more. Furthermore, for every good feature there is with this app, there is a glaring gap of another. A primary example is there is no infinite canvas in the app. Still. Other lacking features like better file management/hierarchy are also frustrating (devs-give us sub-folders!), this includes the inability to name two notes the same, regardless of whether they exist in separate folders. Missing basic functionalities like these are frustrating when the dev-team appears more focused on improving AI note analysis. This brings me to my final issue with the app - only offering a subscription pricing model for a service that hasn’t fixed minor bugs, hasn’t offered greater note taking functionality, and poorly stores your files externally feels criminal. All-in-all, this is a great app that, unfortunately, has IMMENSE untapped potential, and a dev-team preoccupied with the wrong things. Do I recommend it? Yes. Do I find it frustrating and feel abandoned by the devs? Also yes.
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Login issue
It forces me to login once a while, which is really annoying. Sometimes it freezes during the login and I cannot access my notes.
Unsubscribing
I’ve been a paid subscriber for years. I’m no longer paying for this app. I had yearsssssss of organized written content in my app. They did a mass logout of all accounts and I could not log back in. Their customer support is atrocious. It is only AI slop support with no care or helpful responses. It was only me following up, asking for more help. Nothing. I never got to log back in. Never again will I give another penny to this thoughtless, selfish app
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