Does not work
I payed for this app and used it for years. Now, i can’t open my notes anymore, lost some and have to stare at an infinite loading when opening anypdf, what is happening ?
A real mess
I’ve been using Notability as a paid subscriber for quite a few years now. Recently, I tried to open the app on my iPad, and it suddenly required a log in. I had never had to log in before. I tried on my phone and desktop Mac Mini, and the same thing happened. I figured my notes were saved in iCloud, but I couldn’t get to them. The Notability AI bot gave a few tips, one of which finally worked. But when I got logged in, my notes were gone. I finally was able to import them from iCloud, but without any of the folders I had been using to organize them. Plus, they now were dated with the day I’d imported them, not the day I had created or updated them. I really liked Notability for years, but this is unacceptable. I cancelled my subscription, and I’m moving my notes ASAP. If Notability is working for you, that’s great. But beware and think carefully before you get deep into it.
Show more
Login Works Again
Go to their Reddit page for a password reset link and it works just fine!
IT BASICALLY DOESN'T EXIST IF YOU DON'T PAY MONEY
YOU GET LIKE 5 NOTES MAX WHEN YOU DON'T PAY. THAT'S EGREGIOUS AND IT'S RIDICULOUS HOW MUCH THEY WANT THAT MONEY
Crashed then deleted all my notes.
The worst experience I had in my life. All 1700+ notes of mine disappeared after the app logged me out the whole day and basically crashed. I was not even receiving emails to reset password.
Keeps freezing, un syncing, and generally buggy
I’ve been using notability for four years. I’m about to switch to One Note.
DONT use
When this app first came out it was 10 dollars a year with a reliable cloud. Now it’s 20 a year, and I just logged in and all my notes are gone! 4 YEARS OF ELECTRICAL ENGINEERING NOTES. GONE.
PA school
Lifesaver I don’t have to make my own flashcards or slide conversions excellent
YEARS OF NOTES GONE — DO NOT TRUST THIS APP WITH YOUR DATA
I have used Notability for YEARS and trusted this app with an enormous amount of important work. Now, after the recent changes, EVERYTHING IS GONE — every note, every folder, and years of carefully organized material.
This is not a minor bug. This is catastrophic data loss.
What makes this even more unacceptable is that getting meaningful support is nearly impossible. After losing YEARS of data, I’m told to wait 3–5 business days just to hear back from someone. Meanwhile, recent App Store reviews show that other longtime users are reporting the same nightmare: years of notes suddenly disappearing.
An app whose primary purpose is to safely store your notes has one fundamental responsibility: DO NOT LOSE YOUR NOTES.
I trusted Notability for years. I recommended it to others and built my entire note-taking system around it. That trust is now completely gone.
Until Notability explains what happened and restores users’ missing data, I cannot recommend anyone trust this app with anything important.
One star because zero stars is not an option.
This is not a minor bug. This is catastrophic data loss.
What makes this even more unacceptable is that getting meaningful support is nearly impossible. After losing YEARS of data, I’m told to wait 3–5 business days just to hear back from someone. Meanwhile, recent App Store reviews show that other longtime users are reporting the same nightmare: years of notes suddenly disappearing.
An app whose primary purpose is to safely store your notes has one fundamental responsibility: DO NOT LOSE YOUR NOTES.
I trusted Notability for years. I recommended it to others and built my entire note-taking system around it. That trust is now completely gone.
Until Notability explains what happened and restores users’ missing data, I cannot recommend anyone trust this app with anything important.
One star because zero stars is not an option.
Show more
Notes Deleted
I use this app to take a lot of notes for work and overall it usually goes pretty well however now is like a second time that all of my notes have gotten deleted. They just disappeared. The first time that this happened I think I just submitted a ticket and it got fixed it took a couple of minutes came back. However, this time I submitted it at the beginning of my workday and now it is the end of my workday. I’ve heard nothing back, except an AI generated response. That response provided very basic obvious solutions such as restart the app sign out and sign in. I have years of notes on this app. I use the app to reference back to my work notes. These notes are very important and they get referenced a a lot. I would love it if I could get my notes back however I have now looked both on the iPad version of the app that I use and on my iPhone version that I use all of my notes seem to be gone from both. The app logged me out without me, asking it too, and when I logged back in all of my notes disappeared. I rely on this app because I thought it was great. I even paid for the premium version now it has kind of screwy and my work day since I was unable to use them and I was not able to get Support.
Show more
Poor Export options and mobile accessibility
Super hard and annoying to export notes taken for chatgpt or other stuff. Only note taking tools are pen and text but text doesn't go where you want so mostly text only. Zero other tools. $60 is a joke
Every Update this app gets worse for school note taking
I wish I didn’t have all of my notes on this app because I would easily switch. I have been using it for years and every update makes using it MORE inconvenient to take notes.
All my notes are gone!
Notability, you have cost me my exam grade. I am so mad it’s not even funny. Do better.
Please Fix a Longstanding Issue With Quizzes. Paying Customers Deserve Better
Recording a lecture DOES NOT generate quizzes as advertised. I’ve ensured the recording and scribed notes are within the parameters required. The issue/error message that says “transcript failed” has been unresolved for too long. Paying a premium subscription price then being unable to use all the features the company advertises creates a poor customer experience.
The company’s customer service support is horrible. I reported problems with their recent update and have not received meaningful assistance. I have used the app for approximately 7 years, and now am researching alternatives.
The recent update appears to have lost or can’t access the recordings of numerous lectures that I recorded. The new script pen writing feature (beta) is good; just needs some refinement. My overall rating for this app is reduced from a 4+ to a 3 due to the aforementioned. I have used the app extensively for several YEARS, so my assessment is that of a seasoned user. I’ll wait 30-days before reconsidering this assessment.
The company’s customer service support is horrible. I reported problems with their recent update and have not received meaningful assistance. I have used the app for approximately 7 years, and now am researching alternatives.
The recent update appears to have lost or can’t access the recordings of numerous lectures that I recorded. The new script pen writing feature (beta) is good; just needs some refinement. My overall rating for this app is reduced from a 4+ to a 3 due to the aforementioned. I have used the app extensively for several YEARS, so my assessment is that of a seasoned user. I’ll wait 30-days before reconsidering this assessment.
Show more
Many bad words I cannot say
Notability chose to migrate all the work I’ve done here, on a paid subscription, to their cloud, overriding my settings and massively disorganizing 6 or more years of hours of daily writing. WTF.
Losing notes
I have been using notability for around 4 years and recently was logged out of my account. This happened while I was not on the app and upon logging back in all of my notes were gone. Within 4 years I had gained over 400 pages for my studies and were organised by year, semester, classes and different class types within those classes. I can find these notes backed up in the cloud but I can’t import them all in one go to get them back. Although the worst part is all of my organisation I had is completely gone. For something I have paid for after so long to just remove everything is extremely disappointing and honestly making my current studies difficult now as my active work is gone. The layout of the app in general has had ups and downs, for the most part the app functions very well as there is a reason I used it for so long but sometimes it feels changes to the layout are made unnecessarily and can ruin some of the muscle memory that comes from using the app
Show more
Very handy
Great app! Does exactly what it says it does, no complaints
Notability
I looooveeeee it
Nice While it Lasted
I literally can’t log into my account anymore so all of my documents are now gone. I’ve already troubleshooted a number of things including submitting a support ticket - but the support ticket was responded to with a general AI bot so there’s nothing else I can do. I’ve attempted to log into from both of of my iPads and my MacBook but no go. Very frustrating! Off to search for another notes app smh
Show more
New note app
If youre looking for a note app…DONT start with notability. It is hard to change apps once you use one. Common problems signing in. I tried to request support but they told me my email was already over the amount allowed. (I have never requested support before)The app charges you wildly to use it, and it seems to always increase.
Show more
