Notebook User Reviews

Customer Experience

Positive experience64.6% of reviews
Neutral10.6% of reviews
Negative experience24.8% of reviews

~ Based on 604 written reviews from the US App Store.

What users say

Is Notebook Safe?

Notebook – AI Notes, Notepad appears safe based on user ratings. AppsHunter Safety Score for Notebook is 94/100.

This assessment is based on 23,853 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience
3.1% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 23,853 App Store ratings for Notebook.

Is Notebook Legit?

Notebook – AI Notes, Notepad appears to be a legitimate app. AppsHunter Legitimacy Score for Notebook is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good but hidden fees for functions

This used to actually be free. Now if you want to reorder notes, have to upgrade $14.99. There’s no mention of in app fees for certain features.

Bad

terrible,new to this app just made a long notes and saved then disappeared, tried second times with another note and saved homepage again not showing up

Good

Good

Limitations

Once you make a card you cannot edit it. You can’t delete anything. I keep my list of meds in there and some have changed. I’d have to start all over just to delete one and add two new. That’s unacceptable

🖤

I love you so much and my good can.😍

Notebook glitches

Great app until you need to find something on a different device. Sync does not work. Frustrating experience.

Better luck next time?

Maybe not… I tried to create my account and received an error message saying I couldn’t create an account over and over again.

Glorious

Couldn’t say more.

New Update Not Working

The latest update, which introduces the capability to import and export files in Markdown and HTML formats, appears to be malfunctioning. Specifically, imported Markdown files do not open after the import process, and HTML files cannot be edited once imported. Consequently, this update does not significantly improve functionality in this version.
Show more

User Exu

The app is great until you change a device. Then it’s a nightmare virtually imply. So is the support. Probably developed to suit very very high techs

New update

Since the new update I lost absolutely everything .

Password

This is a good app overall. It’s clean, useful, and easy to use. The only problem is, with locked notes, you can easily just reset the password by sending and email to the account you’re using. With this, another person could easily look at your locked notes. Could you please add an option that disables this? I just want a locked note that can only open with the password i made. Thank you.
Show more

Privacy nightmare

Your content, linked to your identity, is collected and sold. How lovely.

Company deleted encryption keys, cut my email & ghosted me leaving my business inoperable. SCAMMERS.

Company deleted encryption keys, cut my email & ghosted me leaving my business inoperable. SCAMMERS.

keeps disappearing

I keep typing stuff out and I even click the check mark and my notes still keep disappearing
This new update is trash, I’m going to have to move to a new app I don’t understand why the changes they made were put in. It works worse now and has extra unnecessary steps.

Bem limitado

Não é um app auto explicativo e é bem limitado quanto à forma gratuita, logo atingi o limite de alterações das notas. Apaguei, não vale à pena, até o bloco de notas da Apple faz mais de graça

Response from developer

Lamentamos que sua experiência com o Notebook não tenha atendido às suas expectativas. Gostaríamos muito de ter a oportunidade de entender melhor suas preocupações, especialmente em relação aos limites de edição e aos recursos que você buscava. Entre em contato conosco pelo endereço support@zohonotebook.com com mais detalhes e suas necessidades. Nossa equipe terá prazer em analisar o caso e ajudar da melhor forma possível.

Better than Evernote

I had used Evernote since about 2013. When they announced a price increase of about 100%, it forced me to look for alternatives. I used AI to help with the search as there are so many notes apps. This one came up. I reviewed it, tried it and migrated my 1300 plus notes over very seamlessly and easily. I’ve been using it for about 2 months now and am do happy with the change!! It does everything I needed in Evernote and more. Even if Evernote was free….. I would not go back!

Thank you Notebook!
Show more

Useless

D dictation terrible. It’s their way or the highway. I can’t even figure out what to do with it. That helps me besides make a long list of what I need to do and it won’t even do that.

Search in PDF and images doesn’t work

Title says it all. Paid for the pro level and they lied about it being able to do OCR and search images and PDFs. Tried in the web interface and on IOS. Support links on their website don’t work. Google search that linked to help dot zoho dot com doesn’t work.

What a shady company

Update: 4.15.26
- the company agreed to delete my account following written notice triggering EU privacy policies. If you aren’t in the EU, don’t use this app. They use your notes however they see fit and won’t delete your account and data absent a fight (ie, I genuinely believe I emailed the company 10 times over a 3 week period before they agreed to delete my account). Stay away from


I paid for the Pro Notebook with AI features (ie., around $7 or $8/month) and immediately began experiencing problems as I continually had to restore my subscriptions on iOS otherwise I was treated as a free user. Further, I couldn’t even restore my subscriptions on the web or on macOS which were huge disappointments because it’s far easier to use this tool on either of those platforms. Well, I contacted the developer and it took about 3 days to respond with a nonsense answer; I responded the same day and then waited 4 days for a response that effectively said “we can’t help you.” I responded to this and said “close my account” to which the developer said I needed to contact Apple which I did and Apple helped me close it on my end but then told me that I also needed to have Zoho close it on their end…well, I went to their website which said, for all intents and purposes, “after ending your subscription with Apple, click here to close it on our end” so I clicked the link and immediately received an error message along with a note to contact customer support. I tried a few times that day from other browsers and again over the next 2 days or so but no luck so I contacted support via email and provided screenshots showing that all requisite closure steps had been taken but that I still was being blocked from closing my account. The first person responded with something to the effect of “let me look into this…”….days passed and I received another message echoing the same sentiment and then this week - a month after subscribing and 28 days after fist contacting Zoho - I receive another message indicating that they are still exploring options for me.


Absolutely pathetic company that shouldn’t have any products on the App Store!
Show more